Users Guide Wyse ThinOS TM Products: C10LE, S10, V10L, V10LE Issue: 020810 PN: 883681-08 Rev.
Copyright Notices © 2010, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Regulatory Compliance for Thin Clients Basic EMC and Safety Requirements Wyse thin clients are compliant with the regulatory requirements in the regions listed below. U.S.A. - FCC Part 15 (class B), cUL 60950 Canada - IC ICES-003, CAN/CSA-C22 No.
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Contents Summary of Revisions vii 1 Introduction 1 About this Guide 1 Organization of this Guide 1 Wyse Technical Support 1 Related Documentation and Services Wyse Online Community 2 2 2 Getting Started 3 What Happens When You Turn on Your Thin Client 3 Accessing the Enterprise Servers Available 3 Signing-on 5 Changing Your Password 6 Roaming Smart Card Log-In Support 6 Understanding Your User Profile 6 Knowing Your Assigned Privileges and User Mode 7 Assigned Privileges 7 User Modes 8 Understanding Sys
vi Contents 3 Setting Up the Thin Client 27 Setting System Preferences 28 Configuring Network Settings 31 Selecting Display Settings 39 Configuring Dual Monitor Settings 40 Configuring Serial Communications 41 Setting Up Printers 42 Configuring LPD Services 46 Setting Up Windows NT4 Servers 47 Setting Up Windows 2000/2003/2008 Servers Adding and Deleting TCX Licenses Manually 48 Configuring Touch Screens 48 4 Using and Configuring Access Connections 49 Using Ethernet Direct Access 49 Using Wireless Dir
Summary of Revisions Wyse Technology Inc. 88368-08 Rev. R The following changes were made to this document since revision P Reference Description Model Cx0 Thin Client, Product C10LE Addition of Model Cx0 Thin Client, Product C10LE to the guide. Model VX0 Thin Client, Product V10LE Addition of Model VX0 Thin Client, Product V10LE to the guide. Wyse Technology Inc. 88368-08 Rev.
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1 Introduction Wyse® thin clients running Wyse ThinOS™ are highly optimized thin clients that provide ultra-fast access to applications, files, and network resources made available on machines hosting Citrix™ ICA and Microsoft™ RDP session services. Locally installed software permits remote administration of the thin clients and provides local maintenance functions.
2 Chapter 1 Related Documentation and Services Wyse thin client features can be found in the datasheet for your specific thin client model. Datasheets are available on the Wyse Web site. Go to http://www.wyse.com/products, click the Wyse Thin Clients link, click the link for your thin client, and then click the Download Datasheet link. Sample User INI files are intended for administrators of Wyse thin clients running Wyse ThinOS. These files are available from the Wyse Web site (go to http://www.wyse.
2 Getting Started This chapter provides information to help you quickly get started using your thin client. It describes basic thin client functions and provides instructions on using the desktop and Connect Manger to manage the connections and applications available for you to use.
4 Chapter 2 • PPPoE - The PPPoE Manager is available from the Desktop menu to configure and invoke PPPoE connection to WAN. Once connected, all WAN packets go though a PPP connection over Ethernet to the DSL modem. The PPPoE Manager is not accessible for users with sign-on privilege set to None. Open the PPPoE Manager by selecting it from the Desktop menu. The PPPoE Manager can also be set to open automatically on system start-up. For information on the PPPoE Manager, refer to "Configuring PPPoE Access.
Getting Started 5 Signing-on After a connection to the enterprise intranet is established, sign-on to the network and/or session services may or may not be required (depending on a global profile option set by the network administrator, the session servers, or any requirements of PNAgent/PNLite services). If sign-on to the enterprise intranet is required, a Sign-on dialog box opens when you turn on the thin client, when you restart the thin client, or after signing off from a user profile account.
6 Chapter 2 Changing Your Password If you are required to sign on and you are not using PNAgent/PNLite services or a Virtual Desktop environment, you can change your assigned password by selecting Check here to change password in the Sign-on dialog box and using the Change Password dialog box (type the new password in both the New Password and Confirm boxes, and then click OK).
Getting Started 7 Note If you want to change your user profile, contact your network administrator. In a Virtual Desktop environment, the user profile is set in the user policy. Thus, different users with the same policy can have the same user profile. You have the same user profile, regardless of which thin client you use. If allowed by the network administrator, a limited number of settings are available locally.
8 Chapter 2 • Low-privileged - This is the level assigned to a typical user of the thin client. The Network selection on the System Setup submenu is disabled (the Network Setup dialog box cannot be opened). A Low-privileged user cannot reset the device to factory defaults. • Non-privileged - This level of access is typical for kiosk or other restricted-use deployment.
Getting Started 9 Understanding System Lock-down Your administrator can configure whether or not to allow access to the Network Setup dialog box to locally re-configured the thin client to operate in a different mode or to access a different file server. Note High-privileged users always have access to the Network Setup dialog box.
10 Chapter 2 Locking the Thin Client To help ensure that no one else can access your private information without permission, Wyse ThinOS allows you to lock your thin client so that credentials are required to unlock and use the thin client after you do one of the following: • Unplug a signed-on smart card - If the administrator has set SCRemovalBehavior=1 for the Signing parameter in the INI files and you unplug the smart card that you used to sign on to the thin client, then the thin client will lock.
Getting Started 11 Using the Desktop The desktop has a plain background with a horizontal taskbar at the bottom of the screen. The number of icons that can be displayed on the desktop depends on the desktop resolution and administrator configuration. Note Custom icons can be assigned to any or all connections defined in the INI files or a default icon can be used. If no icon is assigned to a connection, the connection will only appear in the Connect Manager and not on the desktop.
12 Chapter 2 Use the following guidelines: • Icons representing available server connections and published applications are displayed on the background. Hovering the mouse pointer over an icon pops-up information about the connection. Right-clicking (or left-clicking if the mouse buttons are reversed) on an icon opens a Connection Settings dialog box which displays additional information about the connection.
Getting Started 13 Understanding the Window Display Modes The thin clients allow three different display modes, including: • Standard window - Window frame, title bar, content area, including icons, and so on. This mode is available for use with any connection. • Seamless window - Seamless display. This mode is available for use with published applications only. • Full-screen - Occupies the entire monitor screen with no thin client taskbar, title bar, or window borders.
14 Chapter 2 Note The thin client features PNAgent (a Program Neighborhood folder support). With PNAgent, icons are populated to folders based on the Program Neighborhood setup on the server. These icons display on the desktop and in various places (for example, Systray and the user Desktop submenu application selections) depending on the Citrix server configuration.
Getting Started 15 • Display - Allows you to configure the monitor resolution and refresh rate. For more information on the Display Setup dialog box, refer to "Selecting Display Settings." • Dual Head - (Supported Dual Monitor Capable Thin Clients Only) Allows you to expand the monitor display to two screens. For more information on using the DualHead Setup dialog box, refer to "Configuring Dual Monitor Settings.
16 Chapter 2 Accessing the Dialup Manager Selecting Dialup Manager in the Desktop menu opens the Dialup Manager and allows you to initiate a connection through a modem. The Dialup Manager also opens automatically on log-on when a thin client is configured to access a network through a modem and a dial-up server. For more information on the Dialup Manager, refer to "Configuring Dialup Modem Access." Note The Dialup Manager is not available to Non-privileged users.
Getting Started 17 Using the Connect Manager Clicking Connect Manager on the taskbar opens the Connect Manager. The Connect Manager has a list of connection entries and a set of command buttons available for use with the connections. Note Non-privileged users cannot view the Connect Manager.
18 Chapter 2 • • High-privileged user - Typically, all locally-defined connection definitions are temporary and are lost when the user logs off and when the thin client restarts or is shut down. However, if configured by the administrator (enablelocal=yes), locally-defined connection definitions can be saved in these cases. • Stand-alone user - Locally-defined connections are retained when the thin client restarts or is shut down (there is no individual log-on).
Getting Started 19 About Wyse TCX Software Wyse® TCX Software™ provides an enrichment layer above ICA and RDP connections that enable multiple monitor awareness, rich multimedia playback, high quality bidirectional audio capabilities, and seamless USB device access for Wyse thin clients.
20 Chapter 2 Configuring ICA Connections If you open the Connection Settings dialog box for an ICA connection (select the ICA connection in the Connect Manger and click Settings), you can view and configure the connection (to add new ICA connections, use New in the Connect Manager). Figure 4 Connection Settings (ICA) - Server option Note If you select the Published Application option, the Application Name box replaces the Host Names box.
Getting Started 21 Use the following guidelines: • Server or Published Application - Select the type of connection to which the settings apply. • Connection Description - Enter the descriptive name that is to appear in the connection list (38 characters maximum). • Browser Servers IP - Enter a delimited (comma or semicolon) list of IP addresses or DNS-registered names of ICA servers that contains the master browsers list, or that could refer to another server that contains the list.
22 Chapter 2 • Wyse VDA - When selected, the thin client will use Wyse® Virtual Desktop Accelerator software to provide an “accelerated” user experience on remote desktop sessions with high round-trip delay between the server and client. • Logging on area - Enter Login Username, Password, Domain name, and Logon Mode. If the Login Username, Password, and Domain name boxes are not populated, you can enter the information manually in the ICA server login screen when the connection is made.
Getting Started • 23 Display Resolution - Select the display resolution for this connection (if you select the Published Application option, the Connection Display will allow you to select the Seamless Display Resolution option): • Default • 640 x 480 • 800 x 600 • 1024 x 768 • 1280 x 1024 • 1360 x 768 • 1400 x 1050 • 1440 x 900 • 1600 x 1200 • 1680 x 1050 • 1920 x 1080 • 1920 x 1200 • Colors - Select the color depth of the ICA session.
24 Chapter 2 Configuring RDP Connections If you open the Connection Settings dialog box for an RDP connection (select the RDP connection in the Connect Manger and click Settings), you can view and configure the connection (to add new RDP connections, use New in the Connect Manager). Note In a Virtual Desktop environment, an RDP connection will be assigned by the Virtual Desktop Broker; you do not need to create an RDP connection manually.
Getting Started 25 • Console - Select to set the RDP connection with Console mode. • Logging on area - Enter login username, password, and domain name. If these boxes are not populated, you can enter the information manually in the RDP server login screen when the connection is made. Use the following guidelines: • • Login Username - 31 characters maximum. • Password - 19 characters maximum. • Domain Name - 31 characters maximum.
26 Chapter 2 • • 1600 x 1200 • 1680 x 1050 • 1920 x 1080 • 1920 x 1200 Colors - Select the color depth of the RDP session. If High Colors (16 bits) or True Colors (32 bits) is selected and the RDP server does not support this color depth, the thin client renegotiates the color depth to the lower value (for example, 256 Colors (8 bits). The highest is 32 bits, if hardware supports it. Note For some thin clients versions, only the 256 Colors (8 bits) selection is available for RDP connections.
3 Setting Up the Thin Client This chapter contains information to help you set up your thin client using the System Setup submenu. Since the setup information for individual users (user profile) is stored in a remote database, very little setup is required of a thin client operator. Your user profile is loaded into the thin client when you log-on. For this reason, you can log-on to another thin client (under the same account name) and see the same user profile settings.
28 Chapter 3 Setting System Preferences The System Preference dialog box allows you to select personal preferences such as time zone, screen saver, mouse speed and left/right buttons, keyboard language, and so on. Figure 9 System Preference - General tab Use the following guidelines: • Time Zone - Allows you to select a time zone where the terminal operates (default is Unspecified). Note Time zone is supported by MetaFrame XP FR2 release or later.
29 Setting Up the Thin Client Figure 10 System Preference - Advanced tab • Character Set - Select the character set (Each character is represented by a number. The ASCII character set, for example, uses the numbers 0 through 127 to represent all English characters as well as special control characters. European ISO character sets are similar to ASCII, but they contain additional characters for European languages). • Mouse Speed and Swap left and right mouse buttons - Select the mouse speed.
30 Chapter 3 • Delay before repeat - Repeat parameters for held-down key. Select the Delay before repeat (either 1/5 second, 1/4 second, 1/3 second, 1/2 second, 1 second, 2 seconds, or No Repeat). The default is 1/3 second. • Repeat Rate - Select Slow, Medium, or Fast. The default is Medium. Figure 11 System Preference - Session tab Note Default settings are not active to connections saved in NV-RAM, but do effect new connections immediately and other connections upon system restart and log-on.
Setting Up the Thin Client 31 Configuring Network Settings The Network Setup dialog box allows you to configure thin client network settings (including operation in modem dialup and PPPoE modes, as well as locations of servers essential to thin client operation). Note If required by the operating environment, the network administrator may disable access to this dialog box.
32 Chapter 3 • Dynamically allocated over DHCP/BOOTP - Selecting this option enables the thin client to automatically receive (from the DHCP server) the following (the network administrator must configure the DHCP server to provide this information.
Setting Up the Thin Client Figure 13 33 Network Setup - Name Servers tab Use the following guidelines: • DNS Domain and DNS Servers - Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP addresses. If a specific IP address (instead of a name) is entered for a connection, it rather than DNS will be used to make the connection. Enter the DNS Domain and the network address of an available DNS Server.
34 Chapter 3 Figure 14 Network Setup - Servers tab Use the following guidelines: • File Servers/Path, Username, and Password - IP address or host name of the FTP server that provides the system software and update images. The address can be supplied through DHCP if DHCP is used. Use the following guidelines: • File Servers/Path - Allows 128 characters maximum. The data specifies part of the path to be used when the server is accessed.
Setting Up the Thin Client 35 After making a VDI Brokers entry, be sure to reboot the thin client to have the changes take effect. You can also click the PNA command button to open the Reconnect Options dialog box, and further configure the connection for automatic reconnection.
36 Chapter 3 Figure 17 Network Setup - Security tab Use the following guidelines: • Network Mode - Select either the Wired LAN or Wireless option. • Access Type - (For Wireless Option Only) Select the access type option (either None, WPA_Personal, WPA2_Personal, WPA_Enterprise, or WPA2_Enterprise) to be used for this wireless communication link.
Setting Up the Thin Client • Certificate Management - Opens the Certificates Browser where you can select the Import From option you want to import a certificate (either USB Storage or File Server). • USB Storage - If you select the USB Storage option, click Import to open and use the Import dialog box to find and select the certificate you want to use. The maximum importing path is limited to 128 characters and the maximum certificate name is limited to 64 characters.
38 Chapter 3 Figure 20 Wireless Setup • Network Mode options: Infrastructure (default) - This mode of operation requires the presence of an IEEE specification 802.11b/g/n-compliant access point. All communication is done through the access point which relays packets to other wireless clients as well as to nodes on a wired Ethernet network. Ad Hoc - This is the IEEE 802.11b/g/n peer-to-peer mode of operation.
Setting Up the Thin Client 39 Key - If active (depending on Encryption option), enter the key according to the dialog box Note area. The selected key is used to encrypt/decrypt each frame transmitted from or received by the wireless adapter. The access point must recognize frames encrypted by the same key. Keys can be 5 or 13 characters for the 64 or 128 bit encryption key, or specified as 10 or 26 hex-decimal digits.
40 Chapter 3 Use the following guidelines: • Select best display setting on DDC monitor - If the monitor is VESA DDC2B (Display Data Channel) compatible, selection of this option allows the thin client to automatically select the best resolution and refresh rate. If your monitor is not DDC compatible, a Monitor does not support Plug and Play message is displayed (click OK to acknowledge the message and remove it from the screen).
Setting Up the Thin Client • Main Screen - Select which of the two monitors you want to be the main screen (Screen1 or Screen2). The other screen is extended from the main screen. • Orientation - Select how you want the two monitors to display (Horizontal or Vertical). • Taskbar - Select under which screen you want the Taskbar to appear (Whole Screen or Main Screen).
42 Chapter 3 • Stop - Either 1, 1.5, or 2 stop bits can be selected (default is 1). • Size - Character size 5, 6, 7, or 8 bits can be selected (default is 8). • Flow Control - Either None, XON/XOFF, CTS/RTS, or Both can be selected (default is None). • Serial Touch Screen selections - Select the proper touch screen ELO, MicroTouch or FastPoint from the list. • Touch Screen on - Select the proper serial port (COM port) or None from the list.
Setting Up the Thin Client 43 Use the following guidelines: • Select Port - Select the port you want from the list. • Printer Name - This is a required entry. If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients using LPR to print to this printer. • Printer Identification - Enter the type or model of the printer.
44 Chapter 3 Figure 25 Printer Setup - LPDs tab Use the following guidelines: • Select LPD - Select the port you want from the list. • Printer Name - Enter the printer name. • Printer Identification - Enter the type or model of the printer. This name should be either the device driver name for the printer under the Microsoft Windows system, or a key to map to the device driver.
Setting Up the Thin Client Figure 26 45 Printer Setup - SMBs tab Use the following guidelines: • Select SMB - Select the SMB you want from the list. • Printer Name - Enter the printer name. • Printer Identification - Enter the type or model of the printer. This name should be either the device driver name for the printer under the Microsoft Windows system, or a key to map to the device driver.
46 Chapter 3 Figure 27 Printer Setup - Options tab Use the following guidelines: • Default Printer - Select the printer you want to be the default printer from the list. • Enable .print Client and Port - If you want to enable .print Client, select Enable .print Client and then enter the Port. Figure 28 Printer Setup - Help tab The Help tab contains printer help information.
Setting Up the Thin Client 47 5. Select Enable the Printer Device. 6. Set up the application server as described in either “Setting Up Windows NT4 Servers” or “Setting Up Windows 2000/2003/2008 Servers” . Setting Up Windows NT4 Servers 1. Navigate to Control Panel | Network | Services and ensure that the Microsoft TCP/IP Printing service is installed. If it is not, install it using the Microsoft installation instructions. 2. Add the thin client as the LPD printer by completing the following: a.
48 Chapter 3 Adding and Deleting TCX Licenses Manually Although, Wyse recommends entering TCX licenses in the INI file (so they will be loaded automatically upon thin client boot), the TCX License dialog box allows you to activate TCX features by entering licenses manually. To add TCX licenses manually: 1. Open the TCX License dialog box (Desktop Menu | System Setup | TCX License). 2. Enter the license in the Input TCX License box (you can enter more than one license using commas for separation). 3.
4 Using and Configuring Access Connections This chapter provides information and detailed instructions on using and configuring connections to access the enterprise server environment available to the thin client.
50 Chapter 4 Configuring PPPoE Access PPPoE (Point-to-Point Protocol over Ethernet) is a specification for connecting users on an Ethernet to the Internet or intranet through a common broadband medium, such as a single DSL line, wireless device, or cable modem. PPPoE combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the Ethernet protocol, which supports multiple users in a local area network. The PPP protocol information is encapsulated within an Ethernet frame.
Using and Configuring Access Connections 51 Configuring Dialup Modem Access A USB dial-up modem or a USB-to-Serial adapter connected to a serial modem can be used with the thin client to access a dial-up server. The dial-up server may provide either of two paths to the enterprise intranet: • An enterprise dial-up server will directly connect to the enterprise intranet.
52 Chapter 4 Dialup parameters for each dialing entry are entered using the Dialup Property dialog box. Figure 31 Dialup Property Use the following guidelines: • Dialup Description - Enter the descriptive name that will appear in the Dialup Manager list of entries. • Phone Prefix Number - Enter the phone number to be dialed. • Dialing Port - Select the port through which this connection is to be made. The default is COM 1.
Using and Configuring Access Connections 53 will display prompts from the dialed machine. Type the appropriate responses directly in the status display area. Note Ask your network administrator for the dialed server password and other dialog requirements. • Enable protocol compression - When selected, allows data that is being communicated using the selected protocol (PPP or SLIP) to be compressed (default is selected).
54 Chapter 4 Figure 32 Dialup Status Use the following guidelines: • Message area - Displays messages as dialing progresses and the connection is established. If this is an interactive login connection, type appropriate responses to messages if you are prompted (ask your network administrator for the dialed server password and other dialog requirements). • Data area - Displays data and statistics about the connection. • Refresh - Updates the statistics display of the connection.
Using and Configuring Access Connections Figure 33 55 PPTP Manager Use the following guidelines: • Description/Protocol area - Lists a description and protocol of each PPTP property entry created using the PPTP Property dialog box. • Connect - Initiates a PPTP connection for a currently-selected list entry.
56 Chapter 4 Use the following guidelines: • PPTP Description - Enter the descriptive name that will appear in the PPTP Manager list of entries. • PPTP Servers - List of IP addresses or host names with optional TCP port number of PPTP servers. Each entry with optional port number is specified as Name-or-IP:port, where :port is optional; if not specified, port 80 is used. • Login Username, Password, and Domain - Enter the login name, password, and domain required for this connection.
5 Using the Network Test Tools This chapter contains information on using the network test tools available on the thin client. Ping (Packet InterNet Groper) and Trace Route can be used for checking the integrity of the network connection (ping also checks the usability of the network configuration and the availability of all equipment required to communicate between the thin client and the ping destination).
58 Chapter 5 Use the following guidelines: • Enter Hostname or IP - Enter the IP address, DNS-registered host name, or WINS-registered host name of the target to be pinged. • Data area - Displays ping response messages. The ping command sends one echo request per second, calculates round trip times and packet loss statistics, and displays a brief summary upon completing the calculation. • Start - Executes the ping command. If the host is operational and on the network, it responds to the echo request.
Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Desktop example 11 Desktop menu 14 Connect Manager (High-privileged user example) 17 Connection Settings (ICA) - Server option 20 Connection Settings (ICA) - Published Application option 20 Connection Settings (ICA) - Options tab 22 Connection Settings (RDP) - Connection tab 24 Connection Settings (RDP) - Options tab 25 System Preference - General tab 28 System Preference - Advanced tab 29 System P
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Tables 1 Supported Keyboard Languages 29
Users Guide Wyse ThinOSTM Issue: 020810 Written and published by: Wyse Technology Inc.
