Users Guide Wyse USB Firmware Tool 1.15 ® Issue: 092911 PN: 883919-01 Rev.
Copyright Notices © 2011, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Contents Summary of Revisions v 1 Introduction 1 About this Guide 2 Finding the Information You Need in this Guide Wyse Technical Support 2 Related Documentation and Services 2 Wyse Online Community 2 2 Supported Devices 3 3 Installing Wyse USB Firmware Tool 5 4 How to Copy/Pull and Push Firmware 7 Procedures 5 14 How to Replicate Configured USB Keys 19 Procedures A 8 How to Update/Push Firmware 13 Procedures 6 2 19 How To Configure Your Device to Boot from a Configured USB Key 21 Most User
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Summary of Revisions Wyse Technology Inc. 883919-01 Rev. J The following changes were made to this document since revision H Reference Description Updated figures and workflow Figures and workflow instructions have been updated to include and describe the new user interface. Device support updates T50, X50c, X90m7, X90mw, Xenith Pro, Z90DW, and Z90SW added to "Supported Devices" and throughout the guide. Wyse Technology Inc. 883919-01 Rev.
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1 Introduction The Wyse® USB Firmware ToolTM provides a simple USB imaging solution to help IT and Customer Service staff quickly and easily image supported devices. The purpose of the Wyse USB Firmware Tool is to configure a bootable USB key for device firmware. The tool allows you to: • Configure a USB key that will copy/pull firmware from a source device and then push that copied firmware to other target devices.
2 Chapter 1 About this Guide This guide is intended for IT and Customer Service staff that troubleshoot and manage Wyse thin clients, mobile clients, and appliances. It provides the necessary information for using the Wyse USB Firmware Tool to quickly and easily image devices. Finding the Information You Need in this Guide You can use either the Search window or Find toolbar to locate a word, series of words, or partial word in an active PDF document.
2 Supported Devices Wyse USB Firmware Tool supports the following Wyse cloud clients and other noted devices running: Tip If your product is not listed, it is either new or it has reached the End-of-Life phase and is no longer supported. • • • • Windows CE (v5.x or v6.
4 Chapter 2 • • Wyse Enhanced SUSE Linux Enterprise: · C50LE · R50L · R50LE · X50c Wyse Enhanced Ubuntu Linux: · • T50 Wyse Linux Embedded (v6.
3 Installing Wyse USB Firmware Tool In this chapter you will install Wyse USB Firmware Tool onto one of the following supported operating systems: • Windows XP Professional SP3 • Windows 2003 Server • Windows Server 2008 R2 • Windows 7 Enterprise (32-bit and 64-bit) • Windows 7 Ultimate (32-bit and 64-bit) Caution You must complete the following procedures as an administrator. 1. Download the Wyse USB Firmware Tool v1.15_GA.exe to a folder on your machine (go to http://www.wyse.
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4 How to Copy/Pull and Push Firmware In this chapter you will: 1. Configure a USB Key - Configure a USB key (that will copy/pull firmware from a source device and then push that copied firmware to other target devices). 2. Use the Configured USB Key to Copy/Pull Firmware - Use the configured USB key for a one-time firmware copy/pull (you will boot from it on a pre-configured source device to pull the firmware). 3.
8 Chapter 4 Procedures STEP 1: Use Wyse USB Firmware Tool to Configure a Single USB Key that will Pull and Push Firmware Caution Complete the configuration procedures as an administrator. For Windows 7 Enterprise and Windows 7 Ultimate, right-click on Wyse USB Firmware Tool.exe and select the Run as administrator option. 1. Double-click the shortcut on the desktop for the Wyse USB Firmware Tool.
How to Copy/Pull and Push Firmware Figure 3 9 Copy firmware options - Windows Embedded Standard 7 example 4. Select the operating system option you want and select Copy or Pull Firmware. 5.
10 Chapter 4 9. After configuration, click Finish to close the wizard and then remove the configured USB key for use (you will now use the configured USB key on the source device before using it on a target device later). STEP 2: Use the Configured USB Key to Copy/Pull the Firmware from the Source Device Tip In this step, you will boot your source device from the configured USB key so that the USB key will pull the contents from the source device onto the USB key.
How to Copy/Pull and Push Firmware 11 STEP 3: Use the Configured USB Key to Push the Firmware onto a Target Device Tip In this step, you will boot your target device from the configured USB key so that the USB key will push the contents from the USB key onto the target device. 1.
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5 How to Update/Push Firmware In this chapter you will: 1. Ready Your Firmware - Ready the firmware image you want to use on your target devices. 2. Configure a USB Key - Configure a USB key (that will update/push the firmware that you load on it to target devices). 3. Use the Configured USB Key to Push Firmware - Use that same configured USB key to push the firmware onto as many target devices that you want (you will boot from it on other same model and flash size target devices).
14 Chapter 5 Procedures STEP 1: Ready the Firmware Image to Your Local Hard Drive Place the firmware image you want to push to the target devices into a folder that is on the local hard drive of the machine to which you installed USB Firmware Tool (see "Installing Wyse USB Firmware Tool"). STEP 2: Use Wyse USB Firmware Tool to Configure a Single USB Key that will Push Firmware Caution Complete the configuration procedures as an administrator.
How to Update/Push Firmware 15 3. Select the Configure the USB key to Copy/Pull or to Update/Push firmware option, and then click Next to open the Select the Configuration dialog box. Figure 7 Update firmware options - Windows Embedded Standard 7 example 4. Select the operating system option you want and select Update or Push Firmware (IMPORTANT: This option is not supported for devices running Windows CE). 5.
16 Chapter 5 8. Click Browse. Figure 9 Browse to select image file 9. Navigate to the folder on your hard drive (this is the location you selected in "STEP 1: Ready the Firmware Image to Your Local Hard Drive"), click on the image file to select it (you may need to select the All Files option from the Files of Type box to display the image file for selection), and then click Open. Tip Supported image files include .rsp, .i2d, and .xml. 10.
How to Update/Push Firmware 17 STEP 3: Use the Configured USB Key to Push the Firmware onto a Target Device Tip In this step, you will boot your target device from the configured USB key so that the USB key will push the contents from the USB key onto the target device. 1.
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6 How to Replicate Configured USB Keys In this chapter you will replicate/duplicate a configured USB key that is currently ready to push firmware. IMPORTANT NOTES: • USB Key is Reformatted - During the USB key replicate process, the new duplicate USB key will be reformatted. Tip It does not matter whether you used the instructions in "How to Copy/Pull and Push Firmware" or "How to Update/Push Firmware" to configure your USB key that is currently ready to push firmware.
20 Chapter 6 2. Click Next to open the Select an Option dialog box. Figure 12 Configuration options 3. Select the Replicate an already configured USB key containing firmware to another USB key(s) option, and then click Next to open the Select Source USB Key dialog box. Figure 13 Select Source USB Key 4.
A How To Configure Your Device to Boot from a Configured USB Key Use the guidelines in this appendix to configure supported devices to boot from a configured USB key (for most users, simply use "Most Users: Using the One-Time Boot Menu to Boot from a Configured USB Key"). Caution It is highly recommended that you use the one-time boot menu (if available for your device), as it will not modify your default BIOS configurations.
22 Appendix A Reference Information: Boot Details for Supported Devices Depending on your device, use the following guidelines: • • • For C30LE, C50LE, C90LE, C90LEW, C90LE7 thin clients, and Xenith/Xenith Pro zero clients: · To enter and use the one-time boot menu: Attach the configured USB key to the thin client (be sure it is shut down). During boot, press and hold the P key. Select the USB HDD option (displaying your USB key vendor name) and press Enter. Follow the process prompts.
How To Configure Your Device to Boot from a Configured USB Key • • 23 For V30LE, V50LE, and V90LE thin clients and Wyse Viance Appliance: · To enter and use the one-time boot menu: Attach the configured USB key to the thin client/appliance (be sure it is shut down). During boot, press and hold the P key. Select the USB HDD0 option and press Enter. Follow the process prompts.
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B Troubleshooting Use the information in this appendix for troubleshooting. USB Keys - Troubleshooting Boot Issues Due to different manufacturing processes on USB keys (and the variety of them), not all brands have been tested with the Wyse USB Firmware Tool. If you experience problems booting from a configured USB key, it is recommended that you try a different brand of USB key.
Users Guide Wyse® USB Firmware Tool 1.15 Issue: 092911 Written and published by: Wyse Technology Inc.
