Administrators Guide Wyse Configuration Manager Issue: 052411 PN: 883952-01 Rev.
ii Copyright Notices © 2011, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Contents 1 Introduction 1 Purpose 1 About this Guide 2 Finding the Information You Need in this Guide Wyse Technical Support 2 Related Documentation and Services 2 Wyse Online Community 2 2 2 Getting Started: Preparing and Installing 3 Manual Deployment: Preparing and Installing 4 Server Deployment (FTP, HTTP, or HTTPS): Preparing and Installing 3 How to Use the WCM Application GUI 7 How to Create New Configuration Files 8 How to Edit Existing Configuration Files 9 Configuration Details: Configuring Y
iv Contents A Reference Information: DHCP Options You Can Use 25 B Reference Information: Requirements and Support Details 27 Hardware and Software Requirements 27 Server Environment (FTP, HTTP, HTTPS, and DHCP) Support Server System Requirements 27 Server Port Requirements 27 WCM Application Requirements 28 WCM Client Support 28 Supported Thin Clients for Configuration File Use 28 Supported Resolutions and Display Settings 29 RDP Connections 29 VM View Connections 30 Citrix Connections 31 Device Confi
1 Introduction Wyse Configuration ManagerTM provides a simple solution to create and apply configuration files to Wyse thin clients running Microsoft Windows Embedded Standard 7.
2 Chapter 1 About this Guide This guide is intended for administrators of Wyse thin clients running Microsoft Windows Embedded Standard 7. It provides the necessary information for using the tool to create and apply configuration files to Wyse thin clients. Windows Embedded Standard 7 help can be accessed from the Microsoft Help and Support Web site at: http://support.microsoft.com/default.aspx.
2 Getting Started: Preparing and Installing Depending on your environment and intended deployment do one of the following: • Manual Deployment (you want a non-server environment and intend to create configuration files that thin clients can access locally, such as a C: drive, local network folder, or USB drive, to update themselves manually using the Import feature of the WCM Client on the thin client) complete the procedures in "Manual Deployment: Preparing and Installing.
4 Chapter 2 Manual Deployment: Preparing and Installing Step 1: Preparing 1. Be sure the machine to which you will install the WCM Application has one of the following supported 32-bit or 64-bit platforms: • Windows 7 Professional Enterprise Edition • Windows Server 2003 • Windows Server 2008 • Windows Server 2008 R2 Tip Be sure that all systems are up-to-date with current Microsoft service packs, patches, and updates. 2. Be sure the machine to which you will install the WCM Application has .
Getting Started: Preparing and Installing 5 Server Deployment (FTP, HTTP, or HTTPS): Preparing and Installing Step 1: Preparing: Pre-Installation Checklist Before you install the WCM Application, be sure you have met the requirements on this checklist: • Obtain and configure all hardware and software, as necessary (see "Hardware and Software Requirements"). • Install a supported operating system on the server.
6 Chapter 2 This page intentionally blank.
3 How to Use the WCM Application GUI Only administrators can open and use the WCM Application GUI (double-click the Wyse Configuration Manager icon on your desktop).
8 Chapter 3 · Options: Append Settings - Use to toggle Append Settings on (checked) and off (cleared). When Append Settings is ON (default setting), the settings of the configuration file that you are not changing are kept as-is from the last saved configuration (that is, only your changes are updated; previous configurations you have in the configuration file stay as they were). When Append Settings is OFF, the settings of the configuration file that you are not changing are set back to defaults.
How to Use the WCM Application GUI 9 How to Edit Existing Configuration Files 1. In the WCM Application GUI, click the new Load an Existing Configuration option in the details pane to open the Select a configuration file window allowing you to browse for the configuration file you want to use. The default location of the configuration files (when using a default installation) is C:\Wyse\WCM\Application\xml-xsd. This location also contains convenient default configuration files (WES7.
10 Chapter 3 Configuration Details: Configuring Your Configuration Files After opening a new or existing configuration file in the WCM Application GUI, you will configure the available settings of a configuration file for use with your thin clients.
How to Use the WCM Application GUI 11 Connections The Connections area includes: • "RDP Connections" • "VM View" • "Citrix Connection" RDP Connections RDP Connections includes the following settings: • Basic Settings • Display • Local Resources • Other RDP Settings: · Local and Program (including remote audio and keyboard settings, program start upon connection, and credentials, security, compression, video playback options)
12 Chapter 3 · Experience (including performance options) · Advanced (including server details and remote desktop gateway settings)
How to Use the WCM Application GUI VM View VM VIew includes the following settings: • Basic Settings • Advanced Settings Citrix Connection CItrix Connection includes the following settings: • Basic Settings • Advanced Settings 13
14 Chapter 3 Device Configuration The Device Configuration area includes: • "Display" • "Mouse" • "Keyboard" • "Timezone" • "Ethernet" • "Wireless Profile" • "Audio" • "Power Settings" Display DIsplay includes the following settings: • Desktop Color Settings • Desktop Display Settings • Desktop Wallpaper Settings Mouse Mouse includes the following settings: • Basic Mouse Settings • Mouse Pointer Options • Mouse Vertical Scrolling
How to Use the WCM Application GUI Keyboard Keyboard includes the following settings: • Keyboard Options Timezone Timezone includes the following settings: • Timezone Options Ethernet Ethernet Settings includes the following settings: • DHCP Settings • Static IP Settings • DNS Addresses • WINS Addresses 15
16 Chapter 3 Wireless Profile Wireless Profile includes the following settings: • General Settings • WLAN Profile • Security Audio Audio includes the following settings: • Audio Settings Power Settings Power Settings includes the following settings: • Power Settings • Power Settings on Battery • Power Settings when Plugged In
How to Use the WCM Application GUI OS Configuration The OS Configuration area includes: • "Clocks" • "Browser Firewalls & Aero" Clocks Clocks includes the following settings: • Clock1 Settings • Clock2 Settings Browser Firewalls & Aero Browser Firewalls & Aero includes the following settings: • Aero Settings • Firewall Settings • Internet Explorer Proxy Settings • Internet Explorer Settings 17
18 Chapter 3 How to Store and Use Your Configuration Files After creating your configuration file, you must place the file in the location you need, and then complete the procedures required to apply the configurations to your thin clients.
How to Use the WCM Application GUI 19 How to Set Up Manual Configuration Updates For thin clients to successfully access configuration files and update themselves manually using the Import feature of the WCM Client on the thin client: Step 1: Place Your Configuration Files in a Folder Accessible by the Thin Client You must place your configuration files in a local or remote location (for example, a USB drive or network folder) that is accessible by the thin client.
20 Chapter 3 Reference Information: Typical Use Case Scenarios Typical use case scenarios include: • Case 1 - Using a Single Configuration File for Multiple Thin Client Users: An administrator, with multiple thin clients running WES7, configures one thin client running WES7 using the operating system functions.
4 How to Use the WCM Client Only administrators can open and use the WCM Client on supported thin clients (Start > Control Panel > WCM). In this chapter, you will learn: • "How to Import Thin Client Configurations" • "How to Export Thin Client Configurations" • "How to Use Configuration History to Select a Configuration File" • "How to Manually Set DHCP Options on the Thin Client" Tip The configuration file currently being applied to the thin client is shown in the top pane of the WCM Client.
22 Chapter 4 How to Import Thin Client Configurations Tip While you can use DHCP options to import configurations to the thin client, you can also use the Import function on the thin client when needed. See also "Troubleshooting Devices that Cannot Locate Configuration Files." To import and apply thin client configurations from a configuration file: 1. In the WCM Client, click Import Configuration to open the Import Configuration dialog box. 2.
How to Use the WCM Client 23 How to Export Thin Client Configurations To export the current configurations on the thin client to a configuration file: 1. In the WCM Client, click Export Configuration to open the Export Configuration dialog box. 2. Enter the Filename you want for the file, being sure to add a .xml extension (for example, HowardWES7.xml). 3. Use the browse command button to select the local location where you want to save the file (such as a USB drive). 4.
24 Chapter 4 How to Manually Set DHCP Options on the Thin Client The Advanced Options dialog box (in the WCM Client, click Advanced Options) allows you to manually set DHCP options (Server, Path, Username, Password, and Protocol) on the thin client (be sure to click Save Settings after making your configurations): Tip These options can also be set using the server (see "How to Set Up Automatic Configuration Updates" and "Reference Information: DHCP Options You Can Use") or using the Agent Settings dialog
A Reference Information: DHCP Options You Can Use This appendix contains the DHCP option tags available for use with Wyse Configuration Manager. Caution Ensure that within the DHCP scope the new DHCP option tags you create are activated (this can be done using the Scope Options dialog box on the DHCP server (after you add them) or the Configure Options command (before you add them).
26 Appendix A Table 1 DHCP Options Option Description Examples of Values to Use 6 Domain Name Server (DNS). Optional, but recommended. Can be either IP Address or string. See also "Troubleshooting Devices that Cannot Locate Configuration Files." IP Address example: 192.168.1.20 String example: MyDNSServer.com 183 Defines protocol to be used for downloading the configuration file to the client (and any custom items in the folder) from the server specified in DHCP Option 195.
B Reference Information: Requirements and Support Details This appendix includes: • • "Hardware and Software Requirements" · "Server Environment (FTP, HTTP, HTTPS, and DHCP) Support" · "WCM Application Requirements" · "WCM Client Support" · "Supported Thin Clients for Configuration File Use" "Supported Resolutions and Display Settings" Hardware and Software Requirements Wyse Configuration Manager requires the following hardware and software.
28 Appendix B WCM Application Requirements Supported 32-bit and 64-bit platforms for installing the WCM Application include: • Windows 7 Professional Enterprise Edition • Windows Server 2003 • Windows Server 2008 • Windows Server 2008 R2 Caution Be sure the machine to which you will install the WCM Application has .Net framework 3.5 installed. For Windows Server 2008 Windows Server 2008 R2, go to Server Manager > Features and be sure .Net framework 3.5 is installed/listed.
Reference Information: Requirements and Support Details Supported Resolutions and Display Settings This section includes: • "RDP Connections" • "VM View Connections" • "Citrix Connections" • "Device Configuration" RDP Connections RDP supported Window Screen Size: • Display 640 x 480 • Display 800 x 600 • Display 1024 x 600 • Display 1024 x 768 • Display 1152 x 684 • Display 1152 x 864 • Display 1280 x 720 • Display 1280 x 768 • Display 1280 x 800 • Display 1280 x 1024 • Display
30 Appendix B VM View Connections VM View supported Screen Size: • VM Full Screen • VM Large • VM Multi Monitor • VM Small • VM 640 x 480 • VM 800 x 600 • VM 1024 x 600 • VM 1024 x 768 • VM 1152 x 684 • VM 1152 x 864 • VM 1280 x 700 • VM 1280 x 768 • VM 1280 x 800 • VM 1280 x 1024 • VM 1366 x 768 • VM 1400 x 1050 • VM 1440 x 900 • VM 1600 x 1200 • VM 1680 x 1050 • VM 1776 x 1000 • VM 1920 x 1080 • VM 1920 x 1200 • VM 1920 x 1440 • VM 2560 x 1600
Reference Information: Requirements and Support Details Citrix Connections Citrix supported Display Dimensions: • Citrix Default Display Dimensions • Citrix Seamless • Citrix Full Screen • Citrix 640 x 480 • Citrix 800 x 600 • Citrix 1024 x 600 • Citrix 1024 x 768 • Citrix 1152 x 684 • Citrix 1152 x 864 • Citrix 1280 x 720 • Citrix 1280 x 768 • Citrix 1280 x 800 • Citrix 1280 x 1024 • Citrix 1366 x 768 • Citrix 1400 x 1050 • Citrix 1440 x 900 • Citrix 1600 x 1200 • Citrix
32 Appendix B Device Configuration Device supported Desktop Display Settings - Color Depth (bits): • Display 16 Bit High Color • Display 24 Bit True Color • Display 32 Bit Highest Color Device supported Desktop Display Settings - Display Orientation: • Landscape • Portrait • Landscape flipped • Portrait flipped Device supported Desktop Display Settings - Display Resolution: • Display 640 x 480 • Display 800 x 600 • Display 1024 x 600 • Display 1024 x 768 • Display 1152 x 684 • Dis
C Troubleshooting This appendix includes troubleshooting information. Troubleshooting Devices that Cannot Locate Configuration Files To successfully troubleshoot devices that cannot locate their configuration files, it is important to understand the DNS-based discovery process used by the WCM agent on the device.
34 Appendix C In the DNS service record lookup, an administrator can configure the DNS server to provide server and port number for a service that will be referred to as _WCM._tcp. Multiple configuration repository server/port values can be provided. The WCM agent will access them in order, according to the weight and priority associated with each entry.
35 Troubleshooting This page intentionally blank.
Administrators Guide Wyse Configuration ManagerTM Issue: 052411 Written and published by: Wyse Technology Inc.
