Mobile Winterm™ Model 3820TX Users Guide Issue: 072103
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Mobile Winterm™ Model 3820TX Users Guide Issue: 072103 883770-01 Rev. A July 2003 Wyse Technology Inc.
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v Copyright Notice © 2003, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
vi FCC Statement This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices (refer to "Terminal Requirements Compliance"), pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
vii Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
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Contents About This Guide 1 Organization of this Guide 1 Conventions Used in this Guide 2 User Interface Menu Control 2 Introducing the 3820TX Tablet Thin Client 3 3820TX Tablet Thin Client Overview 3 Features 3 Benefits 3 3820TX Tablet Hardware Features 4 Front View 4 Back View 5 Side View 6 General 3820TX Tablet Information 6 3820TX Tablet Thin Client Software 7 3820TX PCMCIA Network Card Drivers Software 7 Server Minimum System Requirements 7 Getting Started 8 Charging the Battery 8 Starting the 3820TX T
x Regional Settings 19 Stylus Settings 20 System Settings 21 Volume and Sound Settings 21 Setting a 3820TX Tablet Thin Client Password Troubleshooting 23 Customer Support Contact Information 24 Cleaning the 3820TX Tablet 24 General Precautions 24 Frequently Asked Questions 24 Glossary 27 22 List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Overview of the 3820TX 3 Front view 4 Back view 5 Side view 6 Changing the battery 8 IP Address 12 Name Server 12 Network Name 12
Mobile Winterm™ Model 3820TX Users Guide The Winterm 3820TX is the newest wireless tablet thin client in the Winterm 3000 Series family of terminals. Winterm 3000 Series terminals use the Windows CE operating system. These terminals provide thin-client access to applications, files, and network resources made available on machines hosting Citrix ICA and Microsoft RDP session services.
2 Conventions Used in this Guide Table 1 lists the text format conventions used in this guide. Table 1 Conventions Convention Where Used Italic New term, book title or emphasis. Bold Screen display, keycaps and user input. Note Indicates a note. A note adds information. Caution Indicates a caution. A caution indicates actions that may cause damage to equipment, erase files, or destroy data.
3 Introducing the 3820TX Tablet Thin Client 3820TX Tablet Thin Client Overview The 3820TX tablet thin client is a lightweight tablet that allows you to access server or Internet based applications. Figure 1 Overview of the 3820TX Features Features that the 3820TX tablet thin client include: • 12.1" viewable display, XGA (1024 x 768) resolution, 16 bit Active Matrix Color TFT • Weighs only 3.
4 • You can access server applications anywhere wireless access to the LAN is provided. • Permits a secure environment for sensitive information while on the move • Proven solution with key applications on the server 3820TX Tablet Hardware Features This section includes the 3820TX tablet thin client hardware features. Front View Figure 2 Front view (1) Stylus and stylus holder — Provides a home for the pen-like touch device, the stylus.
5 Back View Figure 3 Back view (4) USB port — Connects 3820TX tablet thin client to the host computer with a USB cable. (5) Dual PCMCIA slot (for wireless PCMCIA cards, Flash memory, and other devices) — Enables you to connect a wireless network, add secondary device to the 3820TX tablet thin client, etc. (6) Battery compartment — Provides cordless power to 3820TX tablet thin client. (7) Reset switch — Reboots 3820TX tablet thin client completely (a paper clip is required to access this hidden switch).
6 Side View Figure 4 Side view (11) Audio Out — Plugs into a microphone to record sound. (Requires 3.5mm stereo jack.) (12) Audio In — Plugs into a headset or amplified stereo speaker system. (Requires 3.5mm stereo jack.) (13) VGA out — Connects 3820TX tablet thin client to a monitor or projector. (14) Device USB port — Connects 3820TX tablet thin client to a USB keyboard or USB mouse. (15) Handle or strap attachment area — The attachment screw requires a 1/8 inch allen wrench.
7 3820TX Tablet Thin Client Software The 3820TX tablet thin client comes pre-loaded with the following client and application software: • Microsoft Windows CE 3.0 for the 3820TX tablet thin client. The Windows CE 3.0 operating system starts automatically when 3820TX tablet thin client is turned on. • Microsoft Internet Explorer Web Browser • Microsoft Terminal Services RDP client • Citrix ICA client • Software keyboard — Used to enter keyboard information.
8 Getting Started This section provides information to help you set up and begin using your 3820TX tablet thin client. Charging the Battery The battery in your 3820TX tablet requires charging before usage. The battery will charge to greater than 90% in less than 90 minutes making your mobile thin client available for use. Insert the battery into the back of the mobile thin client as shown, aligning the tabs into the slots and then rotating the battery down until it locks in place.
9 Keep your 3820TX tablet connected to the power adapter when not in use. Doing so maintains the battery charge and ensures that programs and files located in Random Access Memory remain when the unit is powered off. To ensure regulatory compliance, use only the power supply included in the shipping box, or a Wyse-approved equivalent with the mobile thin client. Refer to the regulatory notices in the Mobile Winterm 3820TX tablet thin client on-line documentation at: http://www.wyse.
10 To perform a Soft Reset, press the Suspend/Restart button while the unit is powered-on, and continue to hold the Suspend/Restart button until the unit powers off. To turn the unit back on, press and release the Suspend/Restart button. 3820TX Tablet Thin Client Basics 3820TX tablet thin client’s touch system consists of a touchscreen, a pen-like stylus, an on-screen keyboard and handwriting recognition software. Together they provide an alternative to the traditional keyboard and mouse.
11 • To move the keyboard to another location on the 3820TX tablet thin client screen, point and drag the title bar of the keyboard. • To resize the keyboard, point to any corner to expand or contract the keyboard. Note The International keyboard is available in only two sizes. Handwriting Recognition 3820TX tablet thin client has Calligrapher handwriting recognition software that allows you to enter cursive characters, printed characters, and equations into applications.
12 Figure 6 IP Address Figure 7 Name Server Connecting to a Wireless Access Point A wireless access point acts as a wireless LAN transceiver and links the wireless 3820TX tablet thin client with the wired network, providing mobile access to all your computing resources. Speeds vary with the type of wireless LAN, the amount of traffic on the network and the distance between the tablet and the access point. In general, wireless coverage extends to 400 ft. indoors and 1500 ft. outdoors.
13 Configuring Network Identification In some installations, network permissions may be required to access network resources. Once this network information is configured and if you have the proper permissions, you can access resources on the network (for example, network printers) or other computers using 3820TX tablet thin client. Note Ask your network administrator for a User ID, domain name, and password if you do not have them. To configure network identification, complete the following procedures: 1.
14 Completing the Network Setup To activate the network settings that you have entered, pull the PCMCIA network card out of its slot and re-insert it. Verifying the Network Connection In general, you can verify that your network connections have been properly configured by opening the Internet Explorer browser and verifying a web connection. Note Verifying access to the network may vary depending on the network setup.
15 3. Follow the screen prompts to enter your terminal server connection information. 4. For more information about the Microsoft Terminal Server Client, tap Start | Programs | Terminal Server Client | Terminal Server Help. Citrix Server Access To start a server application on a Citrix MetaFrame or a Citrix MetaFrame XP server, use the Citrix ICA Client: 1. Tap Start | Programs | ICA CE Client. 2. Select ICA Remote AppMgr. 3. Tap Entry and select New to create an ICA Client connection. 4.
16 Date and Time Settings You can establish the time and date for the 3820TX tablet thin client by accessing the Date/Time applet in the control panel and completing the following procedures: 1. Double-tap the Date/Time icon to open the properties sheet. 2. Enter the required year, month and day. 3. Enter the required current time. 4. Enter the required Time Zone. 5. Click OK to save the settings.
17 Figure 13 Backlight properties Keyboard Settings You can enable and control the rate that characters repeat when holding down a key on a keyboard connected through the PS2 port to the 3820TX tablet thin client by completing the following procedures: 1. Double-tap the Keyboard icon to open the properties sheet. 2. If desired, enable the character repeat by checking the box. 3. Set the repeat delay using the slider on the left. 4. Set the repeat rate using the slider on the right. 5.
18 Figure 15 Mouse settings Device Owner Settings You can set the owner properties on the 3820TX tablet thin client and have them displayed when the unit has a warm or cold start-up by completing the following procedures: 1. Double-tap the Owner Properties icon to open the properties sheet. 2. If desired, set the fields shown for the owners information. 3. If desired, enable the information display on start-up by checking the at power on box. 4. To add or change the owner notes, tap the Notes tab. 5.
19 Power Settings You can check the battery charge on the 3820TX tablet thin client or to set the idle shut off timer by completing the following procedures: 1. Double-tap the Power Properties icon to open the properties sheet. 2. The battery status is shown on the Battery tab. 3. To enable or change the idle shut off timer, tap the Power Off tab. 4. If desired, add or change the idle suspend timer. 5. If desired, enable the idle suspend timer on external power by checking the box. 6.
20 Figure 20 Regional settings Stylus Settings This control panel applet allows the user to re-calibrate the 3820TX touchscreen and to set the performance of the stylus double-tap characteristics. If touch accuracy of the 3820TX tablet thin client screen appears diminished, you may want to consider re-calibrating by completing the following procedures: 1. Double-tap the Stylus icon to open the properties sheet. 2. Tap the Calibration tab. 3. Tap the Recalibrate button. 4.
21 System Settings This control panel applet allows the user to see the configuration of the 3820TX tablet thin client as well as to change the way the internal memory is allocated and used. Changing of the memory allocations should only be done with specific knowledge of the required program and storage requirements. You can change the system settings by completing the following procedures: 1. Double-tap the System Properties icon to open the properties sheet. 2.
22 4. To view or change the sound properties, tap the Sounds tab. 5. If desired, change the event sounds or listen to the system sounds. 6. Click OK to save the settings. Figure 25 Volume tab Figure 26 Sounds tab Setting a 3820TX Tablet Thin Client Password You may wish to secure the 3820TX tablet thin client data and access by setting a password. When you turn 3820TX tablet thin client on, you will be prompted for a password before being allowed to use the system.
23 Troubleshooting Table 3 provides you with solutions to common problems and issues you may encounter while using the 3820TX. Table 3 Troubleshooting the 3820TX Problem Solution The 3820TX tablet thin client does not turn on. • Make sure the plugs and connections are securely inserted in their ports. • The battery might also be low so plug into the AC adapter. • Refer to “Installing and Configuring a PCMCIA Network Card” on page 11 for more information on connecting to the network.
24 Customer Support Contact Information Visit http://www.wyse.com for the most up-to-date support documentation and product updates. Visit http://www.wyse.com/serviceandsupport/contact.htm to contact Wyse customer support. Cleaning the 3820TX Tablet Try not to touch the 3820TX tablet thin client screen directly with your hands when using it. If fingerprints get on your screen, the natural oils from your hands may make the screen difficult to read.
25 Table 4 Frequently asked questions about the 3820TX, Continued Question Answer How do I perform the right-click function? Touch the stylus to the 3820TX tablet touchscreen for 4-6 seconds until the right-click menu appears. How much memory does my 3820TX tablet thin client have? The 3820TX tablet thin client has 64MB RAM and 32MB ROM containing the Windows CE 3.0 operating system and any pre-installed software.
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Glossary 27 Glossary The following glossary is a list of commonly used terms in this guide. Term Definition Access Point A transceiver that provides wireless access to a wired network. It is sometimes called an AP. Domain Name A meaningful and easy-to-remember handle that corresponds to a numeric IP address, e.g., www.Wyse.com where Wyse is the domain name. DHCP Dynamic Host Configuration Protocol (Also dynamic IP addressing).
Glossary 28 Stand-Alone Mode The mode in which 3820TX tablet thin client is not connected to the host computer or the Internet but is running the Windows CE operating system and other pocket programs. Static IP A number assigned to the host computer to be its permanent address on the Internet. Computers use IP addresses to locate and talk to each other on the Internet. Stylus The pen-like device with a special soft tip, that allows you to input data on the touchscreen.
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Mobile Winterm™ Model 3820TX Users Guide Issue: 072103 Written and published by: Wyse Technology Inc.
