Administrators Guide Wyse Enhanced Microsoft Windows Embedded Standard ® ® ® Products: C90LEW, R90LEW, R90LW, V90LEW, V90LW, X90CW, X90LeW, X90LW Issue: 120409 PN: 883920-01 Rev.
ii Copyright Notices © 2009, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
iii Regulatory Compliance for Wyse Products Basic EMC and Safety Requirements Wyse appliances are compliant with the regulatory requirements in the regions listed below. U.S.A.—FCC Part 15 (class B), cUL 60950 Canada—IC ICES-003, CAN/CSA-C22 No.
iv Model VX0 Thin Client, Products V90LW, V90LEW For Use with External Power Supply Model PA-1051-01, or certified equivalent model supplied by the manufacturer, output rated 12Vdc, 4.16A or minimum 4.0A. Model Xn0L Mobile Thin Client, Products X90LW, X90LeW For use with External Power Supply Model 0335A1965 or certified equivalent model supplied by the manufacturer, rated 19Vdc, 3.42A.
Contents Summary of Revisions ix 1 Introduction 1 About this Guide 1 Organization of this Guide 1 Finding the Information You Need in this Guide 2 Wyse Technical Support 2 Related Online Resources Available at Wyse 2 Wyse Online Community 2 2 Establishing a Server Environment 3 Setting-Up Access to the Enterprise Servers 3 Understanding How to Configure Your Network Services 4 Using Dynamic Host Configuration Protocol (DHCP) 4 Using FTP File Servers 6 Using Domain Name System (DNS) 7 Understanding Sessio
vi Contents Accessing the Administrator Control Panel Extended Options 23 Accessing and Using the Administrative Tools 24 Configuring Component Services 24 Viewing Events 25 Managing Services 25 Managing Users 26 Configuring WinVNC Current User Properties 26 Configuring Bluetooth Wireless Connections 27 Setting Configuration Strings with Custom Fields 29 Configuring Dual Monitor Display 30 Configuring Dual Video VGA RAM 30 Configuring Touchscreens 31 Configuring Printers 31 Adding Printers 31 Setting Ramd
Contents Using Windows Server Update Services (WSUS) on a Thin Client 61 Configuring the Thin Client for WSUS 61 Automatic Software Updates on Wyse Thin Clients Using WSUS 62 Using WSUS on the Wyse Thin Client in Standalone Mode 62 Troubleshooting WSUS in Standalone Mode 63 Windows Update Log File Examples 64 Configuring WSUS for Automatic Software Updates Using SMS 65 About VB Scripts 65 Troubleshooting WSUS Used with SMS 65 Using WSUS with WDM 66 Troubleshooting WSUS with WDM 67 Using WinVNC to Shadow a
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Summary of Revisions Wyse Technology Inc. 883920-01 Rev. C The following changes were made to this document since revision B: Reference Description Basic EMC and Safety Requirements New requirements added to "Wireless Usage and Requirements." Model VX0, Products V90LW and V90LEW New model and product information added to "Device Power Supply" and "Battery Information." Model Xn0L, Products X90LW and X90LeW New model and product information added to "Device Power Supply" and "Battery Information.
x Summary of Revisions Reference Description Ericom PowerTerm Session Manager and PowerTerm Emulation New PowerTerm Session Manager and PowerTerm Emulation information for Ericom PowerTerm Terminal Emulation added in "Managing Connections with Ericom PowerTerm Terminal Emulation." VMware View Client Addition of new VMware View Client connection information to "Using VMware View Client to Connect to a Virtual Desktop.
1 Introduction Wyse® thin clients running Microsoft® Windows® Embedded Standard provide access to applications, files, and network resources made available on machines hosting Citrix™ ICA and Microsoft™ RDP session services. The thin clients contain a full featured Internet Explorer browser and thin client emulation software, Ericom – PowerTerm® TEC. Other locally installed software permits remote administration of the thin clients and provides local maintenance functions.
2 Chapter 1 Chapter 4, "Getting to Know the Extended WES Features," contains information on the extended features of Wyse thin clients running Microsoft Windows Embedded Standard that are not found in standard Windows Embedded Standard. Chapter 5, "Administrative Utilities and Settings," provides general information about the utilities and settings available for administrative use.
2 Establishing a Server Environment This chapter contains information on the network architecture and enterprise server environment needed to provide network and session services for Wyse thin clients running Microsoft Windows Embedded Standard. It also includes information to help you address important considerations when configuring access to the server environment and when configuring the services to be provided by the server environment.
4 Chapter 2 • • Dial-up Modem - A dial-up modem can be used with the thin client to access a dial-up server. The dial-up server must be a Microsoft Remote Access Server or another server that supports industry-standard protocols. The dial-up server can provide either of the following methods of access to the enterprise intranet: • Direct - An enterprise dial-up server that directly connects to the enterprise intranet.
5 Establishing a Server Environment Table 1 DHCP Options Option Description Notes 1 Subnet Mask Required. 3 Router Optional but recommended. It is not required unless the thin client must interact with servers on a different subnet. 6 Domain Name Server (DNS) Optional but recommended. 12 Hostname Optional. 15 Domain Name Optional but recommended. 43 Vendor Class Specific Information Optional. 50 Requested IP Required. 51 Lease Time Required. 52 Option Overload Optional.
6 Chapter 2 Table 1 DHCP Options, Continued Option Description Notes 161 FTP server list Optional string. Can be either the name or the IP address of the FTP server where the updated thin client image is stored. If a name is given, the name must be resolvable by the DNS server(s) specified in Option 6. 162 Root path to the FTP files Optional string. 163 SNMP Trap server IP Address list Optional. 164 SNMP Set Community Optional. 165 RDP startup published applications Optional.
Establishing a Server Environment 7 Using Domain Name System (DNS) Thin clients accept valid DNS names registered on a DNS server available to the enterprise intranet. The thin client will query a DNS server on the network for name to IP resolution. In most cases DNS is not required but may be used to allow hosts to be accessed by their registered DNS names rather than their IP addresses.
8 Chapter 2 Configuring ICA Session Services Before you use the information in this section to configure your ICA session services, be sure you have read "Understanding Session Services.
Establishing a Server Environment 9 Using VMware View Manager Services VMware® View Manager is a desktop management solution that enables system administrators to provision desktops and control user access. Client software securely connects users to centralized virtual desktops, back-end physical systems, or terminal servers. Note Information on installing and configuring View Manager can be found on the VMware Web site at: http://www.vmware.com.
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3 Getting Started This chapter provides information to help you quickly get started using your thin client. It describes basic thin client functions and provides instructions on setting up the thin client for you and your users. What Happens When You Turn on Your Thin Client What you see, initially, when you turn on or reboot a thin client, depends on the method of access to the enterprise intranet and how the network administrator has set up a user account.
12 Chapter 3 Automatic Logon Automatic logon to a User desktop is enabled on the thin client by default. If you want to log on as a different user while Auto Logon is enabled, log off the current desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your credentials to logon.
Getting Started 13 2. After logging on to the thin client, disable the File Based Write Filter by double-clicking the FBWF Disable icon on the desktop (this will disable the filter and reboot the system). 3. If automatic logon to a User desktop is enabled on the thin client, you must log off the User desktop and log on as an administrator (log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to log on). 4.
14 Chapter 3 Understanding the User Desktop The default User desktop icons include Citrix Program Neighborhood, and Remote Desktop Connection (standard and Span). The Start menu includes Internet Explorer, Control Panel, and Printer and Faxes.
Getting Started 15 Understanding the Administrator Desktop The default Administrator desktop icons include Citrix Program Neighborhood, Remote Desktop Connection (standard and Span), File Based Write Filter Disable, and File Based Write Filter Enable.The Start menu includes Internet Explorer, My Computer, My Network Places, Control Panel, Printer and Faxes, Search, and Run.
16 Chapter 3 Logging Off, Shutting Down, and Restarting Use the Shut Down menu to log off, shut down, restart, or place the thin client in stand by (all options are available to use by clicking Start | Shut Down). You can also log off or shut down the thin client using the Windows Security window (opened by using CTRL+ALT+DEL key combination). Note If automatic logon is enabled, when you log off (without shutting down) the thin client immediately logs on to the default User desktop.
4 Getting to Know the Extended WES Features This chapter contains information on the extended features of Wyse thin clients running Microsoft Windows Embedded Standard that are not found in standard Windows Embedded Standard. Configuring and Using Peripherals Depending on the ports available on the thin client, the thin client can provide services through a USB port, a serial port, an LPT port, or a PCMCIA card plugged into the back of the thin client (if the appropriate software is installed).
18 Chapter 4 Managing Connections with Citrix Program Neighborhood Cirtix Program Neighborhood is available to Users and Administrators. Use the Cirtix Program Neighborhood application (available by clicking Citrix Program Neighborhood in the All Programs menu or double-clicking the Citrix Program Neighborhood desktop icon) to manage connections to remote applications running on ICA servers. Documentation for the ICA client application is available on the Citrix Web site at: http://download2.citrix.
Getting to Know the Extended WES Features 19 Browsing the Internet with Internet Explorer Microsoft Internet Explorer 7 is available to Users and Administrators. The browser (available by clicking Internet Explorer in the All Programs menu) has Internet option settings that have been preselected at the factory to limit writing to flash memory. These settings prevent exhaustion of the limited amount of flash memory available and should not be modified.
20 Chapter 4 Using the Odyssey Client Manager If purchased and installed, the Odyssey Client Manager is available to Users and Administrators. Clicking Start | All Programs | Funk Software | Odyssey Client | Odyssey Client Manager (or double-clicking the Odyssey Client Manager icon in the Control Panel or system tray of the Administrator taskbar) opens the Odyssey Client Manager dialog box. Use this dialog box to establish a secure connection to an enterprise wireless or wired 802.1X network.
Getting to Know the Extended WES Features Figure 8 21 Ericom – PowerTerm® TEC and Connect Synchronizing Thin Client Time with Neutron Neutron time synchronization is available to Users and Administrators.
22 Chapter 4 Using VMware View Client to Connect to a Virtual Desktop VMware View Client is available to Users and Administrators. Use the VMware View Client dialog box (available by clicking VMware | VMware View Client in the All Programs menu—click >> to open the extended menu of the dialog box) to connect to a virtual desktop. Figure 10 VMware View Client - extended view Use the following guidelines: 1.
Getting to Know the Extended WES Features Accessing the Administrator Control Panel Extended Options This section provides an overview of the extended features found in the Administrator Control Panel (options are available to use by clicking Start | Control Panel).
24 Chapter 4 Accessing and Using the Administrative Tools Double-clicking the Administrative Tools icon in the Control Panel opens the Administrative Tools window. Figure 12 Administrative Tools Administrative Tools are available for: • "Configuring Component Services" • "Viewing Events" • "Managing Services" • "Managing Users" • "Configuring WinVNC Current User Properties" Configuring Component Services Double-clicking the Component Services icon opens the Component Services window.
Getting to Know the Extended WES Features 25 Viewing Events Double-clicking the Event Viewer icon opens the Event Viewer window. This tool displays monitoring and troubleshooting messages from Windows and other programs. Figure 14 Event Viewer Managing Services Double-clicking the Services icon opens the Services window. This window lists the services installed on the thin client.
26 Chapter 4 Managing Users Double-clicking the User Manager icon opens the Local Users and Groups window. This tool allows administrators to manage users and groups. For detailed information on the User Manager, refer to "Managing Users and Groups with User Manager.
Getting to Know the Extended WES Features 27 troubleshooting purposes. For information on VNC user settings, refer to "Using WinVNC to Shadow a Thin Client." Note Hovering the mouse pointer over the VNC icon on the taskbar shows the current IP address of the thin client. Configuring Bluetooth Wireless Connections If the thin client has optional Wireless and Bluetooth capability, you can use your thin client with other Bluletooth-enabled devices.
28 Chapter 4 2. Follow the instructions to turn on the Bluetooth-enabled device and ensure the device is discoverable (refer to the device documentation), select the My device is set up and ready to be found check box, and then click Next. 3. When the Bluetooth-enabled device is discovered by the thin client, select the device and click Next. 4. Select the Don’t Use Passkey option and click Next. 5. After the device is successfully added to the thin client, click Next.
Getting to Know the Extended WES Features 29 Setting Configuration Strings with Custom Fields Double-clicking the Custom Fields icon in the Control Panel opens the Custom Fields dialog box. Use this dialog box to enter configuration strings for use by WDM software. The configuration strings can contain information about the location, user, administrator, and so on. Clicking OK transfers the custom field information you enter in the dialog box to the Windows registry.
30 Chapter 4 Configuring Dual Monitor Display (For Dual-Monitor Capable Thin Clients Only) You can use the Settings tab of the Display Properties dialog box (double-click the Display icon in the Control Panel, and then click the Settings tab) to configure the dual monitor settings as described in the Microsoft documentation at: http://www.microsoft.com. For Wyse Multi-Display Support and dual monitor support information, visit the Wyse Knowledge Base on the Wyse Web site.
Getting to Know the Extended WES Features 31 Configuring Touchscreens If the ELO Touchscreen option is installed on the thin client, double-clicking the ELO Touchscreen icon in the User or Administrator Control Panel allows you to calibrate and customize the settings for a touchscreen monitor that is connected to (or integrated with) a thin client. Note Re-calibration and adjustment of the monitor settings may be required after updating thin client software.
32 Chapter 4 Setting Ramdisk Size Ramdisk is volatile memory space used for temporary data storage. It is the Z drive shown in the My Computer window. It can also be used for temporary storage of other data according to administrator discretion (see "Saving Files and Using Local Drives").
33 Getting to Know the Extended WES Features Selecting Regional and Language Options Double-clicking the Regional and Language Options icon in the Control Panel opens the Regional and Language Options dialog box. Use this dialog box to select your keyboard language. The following keyboard languages are supported: Arabic Belgian Dutch Belgian French Brazilian (ABNT)+A34 Canadian Eng.
34 Chapter 4 Configuring WDM Properties Double-clicking the WDM icon in the Control Panel opens the WDM Properties dialog box. Use this dialog box to configure the WDM settings. Figure 25 WDM Properties Use the following guidelines: 1. Enter the IP address or hostname of the WDM Server. 2. Enter the port to use. 3. Click OK. For information on WDM software, refer to "Using Wyse Device Manager Software for Remote Administration.
Getting to Know the Extended WES Features 35 Configuring Wireless Local Area Network (LAN) Settings If Wyse USB 802.11b hardware is installed on the thin client, double-clicking the Wireless LAN Settings icon in the Control Panel allows you to configure wireless LAN settings (such as the wireless network ID, and so on). Note The Wireless LAN Settings icon is only available in the Administrator Control Panel and is used specifically for an Actiontec USB wireless device only.
36 Chapter 4 3. Right-click Wireless Network Connection and select Properties to open the Wireless Network Connection Properties dialog box. Figure 28 Wireless Network Connection Properties 4. Select the Wireless Network tab and then select the Use Windows to configure my wireless network settings check box 5. Click OK and continue with "Configuring Wireless Thin Clients for EAP-TLS Authentication (Smart Card or other Certificate)" or "Configuring Wireless Thin Clients for PEAP-MS-CHAP v2.
Getting to Know the Extended WES Features 37 5. Select the WPA2 option for Network Authentication. 6. Select the AES option for Data encryption. 7. Click the Authentication tab. 8. Select the Enable IEEE 802.1x authentication for this network check box. 9. Select the Smart Card or other Certificate option for EAP type. 10.Click Properties to open the Smart Card or other Certificate Properties dialog box. Figure 30 Smart Card or other Certificate Properties - EAP-TLS 11.
38 Chapter 4 3. Select the connection you created in step 4 (the Network name (SSID)), and then click Connect. A wireless connection should now be established. Configuring Wireless Thin Clients for PEAP-MS-CHAP v2 1. Right-click Wireless Network Connection and select Properties to open the Wireless Network Connection Properties dialog box. 2. Select the Wireless Network tab and then click Add to open the Wireless Network Properties dialog box. Figure 32 Wireless Network Properties PEAP-MS-CHAP v2 3.
Getting to Know the Extended WES Features 39 11. Clear the Validate server certificate check box. 12.Select the Enable Fast Reconnect check box. 13.Click Configure to open the EAP MSCHAPv2 Properties dialog box. Figure 34 EAP MSCHAPv2 Properties - PEAP-MS-CHAP v2 14.Clear the Automatically use my windows logon name and password (and domain if any) check box and click OK. 15.Click OK. You will be prompted to enter your credentials. 16.
40 Chapter 4 Preserving Wireless Connections Windows Embedded Standard includes a tool called Regpersistence.exe which is designed to configure wireless access in Write Filter Enable mode. When you configure wireless access with this utility, the authentication credentials persist across reboots, eliminating the need to re-authenticate each time the client systems are restarted. The utility preserves the service set identifier (SSID) for wireless connections across workgroup modes and domains.
Getting to Know the Extended WES Features 41 Using PEAP Fast Reconnect When clients connect to an 802.11 wireless network, the authenticated session has an expiration interval configured by the network administrator to limit the duration of authenticated sessions. To avoid the requirement for authenticated clients to periodically re-authenticate and resume a session, you can enable the fast reconnect option.
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5 Administrative Utilities and Settings This chapter provides general information about the utilities and settings available for administrative use.
44 Chapter 5 Caution Contents of the File Based Write Filter cache should never be flushed if it is eighty-percent or more full. The Administrator should periodically check the status of the cache and restart the thin client if the cache is more than eighty percent full. Note A Terminal Services Client Access License (TSCAL) is always preserved regardless of File Based Write Filter state (enabled or disabled).
Administrative Utilities and Settings 45 Disabling the machine account password change on the thin client To disable the machine account password change on the thin client: 1. Start the Registry Editor by clicking Start | Run, entering regedit in the Open text box, and then clicking OK. 2. Locate and click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon\P arameters 3. In the right pane, click the DisablePasswordChange entry. 4. On the Edit menu, click Modify.
46 Chapter 5 Running File Based Write Filter Command Line Options There are several command lines you can use to control the File Based Write Filter (command line arguments cannot be combined). Caution Administrators should use NT file security to prevent undesired usage of these commands.
Administrative Utilities and Settings 47 Enabling and Disabling the File Based Write Filter Using the Desktop Icons For convenience, the File Based Write Filter Enable and Disable icons are present on the Administrator desktop. Use these icons to enable or disable the File Based Write Filter. • File Based Write Filter Enable Icon - Double-clicking this icon enables the File Based Write Filter.
48 Chapter 5 • • Amount of RAM used for FBWF Cache - Shows (in MB) the amount of RAM (in MB) that is used as File Based Write Filter cache for the current session. • Cache Setting - Shows the cache setting for the current session. • Warning #1 (%) - Shows the FBWF cache percentage value at which a Low Memory warning message will be displayed to the user for the current session.
Administrative Utilities and Settings 49 Understanding the NetXClean Utility NetXClean keeps extraneous information from being stored in flash memory. NetXClean is a service that runs in the background. NetXClean clean-up is triggered by either a service startup or a user log-off. It performs the clean-up invisibly and no user input is necessary.
50 Chapter 5 Saving Files and Using Local Drives Administrators need to know the following information about local drives and saving files. Saving Files Thin clients use an embedded operating system with a fixed amount of flash memory. It is recommended that you save files you want to keep on a server rather than on a thin client.
Administrative Utilities and Settings 51 Mapping Network Drives Users and administrators can map network drives. However, to retain the mappings after the thin client is restarted, you must complete the following: • Select the Reconnect at logon check box. • Flush the files of the File Based Write Filter cache during the current system session.
52 Chapter 5 Using Roaming Profiles You can participate in domains by writing roaming profiles to the C drive. The profiles must be limited in size and will not be retained when the thin client is restarted. Note For successful downloading and proper functioning, there must be sufficient flash space available for roaming profiles. In some cases it may be necessary to remove software components to free space for roaming profiles.
Administrative Utilities and Settings 53 Managing Users and Groups with User Manager The User Manager allows administrators to create new user accounts and configure user profiles. It also allows administrators to create new groups and determine group membership. By default, a new user is only a member of the Users group and is not locked down. As the Administrator, you must select the attributes and profile settings for a new user. Caution By default, all application settings are set to cache to C drive.
54 Chapter 5 Configuring User Profiles Only administrators can select the profile settings for a user. Caution Because of the limited size of the flash memory, it is strongly recommended that other applications available to new and existing users be configured to prevent writing to the local file system. For the same reason, it is also recommended that extreme care be exercised when changing configuration settings of the factory-installed applications.
Administrative Utilities and Settings 55 Determining Group Membership Use the following guidelines (example of adding a user to the Administrator group): Caution Be sure to flush the files of the File Based Write Filter cache during the current system session in which an account is modified. 1. Log-in as an administrator and open the User Manager (Start | Control Panel | Administrative Tools | User Manager). 2.
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6 System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your Wyse thin client environment.
58 Chapter 6 Installing and Upgrading Addons To install or upgrade Addons, it is recommended that you use WDM (the thin client has a built-in WDM Agent for use as described in "Configuring WDM Properties"). Note For more information on Wyse Device Manager software refer to the Wyse Web site at: http://www.wyse.com/products/software/rapport/. Addons are available from Wyse for free or for a licensing fee. For information on the Wyse Addons available, refer to the Wyse Web site at: http://www.wyse.
System Administration 59 2. Depending on whether you select Manual FTP Information or Use DHCP Server’s FTP Options complete one of the following: • If you selected Manual FTP Information, enter the IP address of the FTP server along with the path to the MSI package that installs the Addon (the MSI package on the FTP server must be accompanied by a Params.ini file in the same path or the installation will fail).
60 Chapter 6 2. Depending on whether you select Manual FTP Information or Use DHCP Server’s FTP Options complete one of the following: • If you selected Manual FTP Information, enter the IP address of the FTP server along with the path to the MSI package that installs the Addon (the MSI package on the FTP server must be accompanied by a Params.ini file in the same path or the installation will fail).
System Administration 61 Uninstalling Addons Using the FTP Addon Installer You can use the FTP Addon Installer dialog box to uninstall the thin client Addons that have been installed with the FTP Addons utility. Use the following guidelines: 1. Log-in as an administrator and open the FTP Addon Installer dialog box (Start | Control Panel | FTP Addons). 2. Select the Addon to be uninstalled from the Addon List. 3. Click Uninstall.
62 Chapter 6 Automatic Software Updates on Wyse Thin Clients Using WSUS This section describes three ways to automatically deploy software updates on thin clients using WSUS: • "Using WSUS on the Wyse Thin Client in Standalone Mode" • "Configuring WSUS for Automatic Software Updates Using SMS" • "Using WSUS with WDM" Using WSUS on the Wyse Thin Client in Standalone Mode You can configure WSUS on the Wyse thin client to automatically check for and install new software updates.
63 System Administration Troubleshooting WSUS in Standalone Mode WSUS provides a log for troubleshooting issues related to software updates. This log is located on the thin client, in the directory: C:\windows\windowsupdate log. This log displays all communications between the client and the server. You can use PERFMON to monitor memory allocation for the WSUS client web services component and WSUS server web services component of the update log.
64 Chapter 6 Windows Update Log File Examples The examples below illustrate the log files for selected activities.
System Administration 65 Configuring WSUS for Automatic Software Updates Using SMS You can configure WSUS to use the SMS server to perform automatic software updates in either a Workgroup environment or using Active Directory. Prerequisites - Before any software updates can be deployed via WSUS, you must: • Install SMS 2003 or SMS 2007 on the server and the thin client. • Install WSUS Server v. 2.0 or WSUS Server v.3.0 on the server.
66 Chapter 6 Using WSUS with WDM You can use WDM to deploy the script that disables the Write Filter, and then configure the thin client to contact the WSUS server for software updates. Prerequisites - Before any software updates can be deployed via WSUS, you must: • Install and configure WDM on the server • Install WSUS Server v. 2.0 or WSUS Server v.3.0 on the server. • Configure communication between the thin client and the server. To configure automatic software updates: 1.
System Administration 67 Troubleshooting WSUS with WDM You can use the steps described in the “Troubleshooting WSUS in Standalone Mode” section to troubleshoot the issues related to the software update on clients and on the WDM server by analyzing the relevant logs present on both the client and the server: • WindowsUpdate.
68 Chapter 6 Before a remote machine (on which VNC Viewer is installed) can access a thin client: • The IP address (or valid DNS name) of the thin client that is to be operated/monitored must be known by the remote administrator/user.
System Administration Figure 44 69 VNC Connection Options Note The VNC Connection Options dialog box varies for different VNC software releases. Configure using the following general guidelines: • Preferred encoding options - Normally the VNC Viewer requests CopyRect, Hextile, CoRRE and RRE in that order. The selection alters this behavior by specifying the encoding method to be used before any of the others are tried.
70 Chapter 6 3. In the VNC Server box of the Connection Details dialog box, enter the IP address or valid DNS name of the thin client that is to be operated/monitored followed by a colon and 0. For example: snoopy:0 or 132.237.16.238:0 4. Click OK to open the VNC Authentication dialog box. Figure 45 VNC Authentication 5.
Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 User desktop - example 14 Administrator desktop - example 15 Citrix Program Neighborhood 18 Internet Explorer 19 Remote Desktop Connection - expanded view example 19 Odyssey Client Manager 20 Ericom – PowerTerm® Session Manager 20 Ericom – PowerTerm® TEC and Connect 21 Neutron - extended view 21 VMware View Client - extended view 22 Administrator Control Panel - example 23 A
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73 Tables 1 2 3 DHCP Options 5 WSUS Log Format 63 WSUS Components 63
Administrators Guide Wyse® Enhanced Microsoft® Windows® Embedded Standard Issue: 120409 Written and published by: Wyse Technology Inc.