User's Instructions
Table Of Contents
- IMPORTANT SAFETY INFORMATION
- YOUR HEARING AID
- Welcome
- Congratulations on your new hearing aid.This hearing aid is powered by a rechargeable lithium-ion battery and must be used with the charger model WPT202. The battery is built-in and you cannot replace this.We recommend that you use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users do not usually get the full benefit of a hearing aid.NOTEYour hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes we consider necessary.
- Your hearing aid at a glance
- Please note that the hook is fixed to the hearing aid and should not be removed.
- Welcome
- CONDITIONS FOR USE
- Indications for use
- The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (105 dB HL) and all hearing loss configurations.They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
- Hearing aids with rechargeable batteries
- Intended use
- Charging
- Use time and charging time
- Operating and charging conditions
- Storage and transport conditions
- Indications for use
- DAILY USE
- Turning the hearing aid on and off
- Putting on and removing the hearing aid
- Putting on the hearing aid1. Insert the ear-set in the ear while holding the lower part of the tube/earwire. Pulling the outer ear upwards and backwards at the same time can be helpful.2. Then place the hearing aid behind the ear. The hearing aid should rest comfortably on the ear, close to your head.Your hearing aid can be fitted using different types of ear-sets. See the separate ear-set manual for more information about your ear-set.
- Removing the hearing aidStart by removing the hearing aid from behind the ear.Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube/earwire.
- CUSTOMIZATION
- Programs
- This is an overview of programs that you can select from. Ask your hearing care professional for guidance.
- PROGRAMSUSEUniversalAutomatic program with focus on optimum sound in all situationsPureSoundAutomatic program with focus on natural and pleasant sound in all situationsQuietSpecial program for listening in quiet environmentsComfortSpecial program for listening in noisy environmentsTransportFor listening in situations with noise from cars, trains, etc.ImpactUse this program if you prefer a clear and sharp soundUrbanFor listening in situations with changing sound levels (in supermarkets, noisy workplaces or the like)PartyFor listening in situations with many people talking at the same timeSocialUse this program if you are in small social gatherings, such as family dinnersMusicFor listening to musicSPECIAL PROGRAMSUSEZenPlays tones or noise for a relaxing sound background. For more information, see "The Zen program"PhoneThis program is designed for listening to phone conversationsSMARTTOGGLEPROGRAMSUSEZen+This program is similar to Zen but allows you to listen to different types of tones or noise using a remote control (RC-DEX or app)The names in the list of programs are the default names. Your hearing care professional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situation.Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this.If your needs and preferences change over time, your hearing care professional can easily change your program selection.
- The Zen program
- Sound and light indicator signals
- Ask your hearing care professional to turn the sound or light indicator signals off if you do not need them.Program sound signalsYour hearing aid plays sounds to inform you which program you have activated or that you have changed program. These sounds may be SmartSpeak (spoken messages) or SmartTones (beep signals), depending on how your hearing care professional has fitted your hearing aid.Program 1Message or one short beepProgram 2Message or two short beepsProgram 3Message or three short beepsProgram 4Message or one long and one short beepProgram 5Message or one long and two short beeps
- Light indicator overviewLight indicatorsStatusSlowly flashing greenThe hearing aid is turning onFlashing greenThe hearing aid is turned onBattery more than 20%Flashing redThe hearing aid is turned onLow battery, less than 20%Rapidly flashing redThe hearing aid is turning offFlashing greenThe hearing aid has successfully been paired with a Bluetooth deviceSpecial care indication. This feature can be enabled by your hearing care professionalStatusContinuously flashing greenThe hearing aid is turned onBattery more than 20%Continuously flashing redThe hearing aid is turned onLow battery, less than 20%
- Push button sound and light indicator signalsNote that this function can be deactivated by your hearing care professional.Push button and volume control actionFeedback typeExplanation of feedbackAdjusting the volume.Beep tone.- You will hear a double beep tone when you reach the default sound level.- You will hear a steady tone when you reach the minimum or maximum setting.- You will hear a beep tone every time you adjust the volume.Switching between programs.Spoken message or beep tone.When you switch to another program, the hearing aid will return to the default volume setting.Switching on.Spoken message or beep tone and light indication.The light indicator on the volume control will flash green to indicate that the hearing aid is turning on.Switching off.Spoken message or beep tone and light indication.The light indicator on the volume control will flash red to indicate that the hearing aid is turning off.Checking the power status by pressing the volume down.Light indication- The light indicator will flash green if the hearing aid is turned on and battery status is more than 20%- The light indicator will flash red if the hearing aid is turned on and the battery status is less than 20%- 20% battery status corresponds to approximately 4 hours of use.
- Lost partner
- Sound and program adjustment
- MOMENT appYou can connect your smartphone to your MOMENT hearing aid with the MOMENT app to stream sound and control the functions of the hearing aid. For example, you can personalize your listening experience, change programs, and adjust or mute the sound in your hearing aid.
- Remote controlIf you have a remote control, you can also change program or adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care professional.
- Your hearing aid adjusts the sound automatically according to your sound environment.You can also adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care professional.Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated this function. When you reach the maximum or minimum setting, you will hear a steady tone.To mute your hearing aid do as follows:●Keep pressing the lower part of the volume control until you can hear the steady soundTo turn the sound on again:●Press the upper part of the volume control or●Change programAny adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program.
- Using a smartphone with your hearing aid
- Programs
- PAIRING WITH YOUR SMARTPHONE
- CLEANING
- Cleaning your hearing aid every day will make it more effective and more comfortable to wear.Wipe the hearing aid off with a soft, dry cloth.If the microphone openings are blocked, contact your hearing care professional.If you notice any dust or dirt in the microphones, gently blow it away or wipe it off with a soft cloth.Dry your hearing aid quickly if it gets wet, or if you perspire heavily.For information on how to clean the ear-set, see the ear-set manual.
- Tools
- Drying box
- ACCESSORIES
- TROUBLESHOOTING
- TRAVELLING ON AN AIRPLANE
- REGULATORY INFORMATION
- FCC and ISED statements
- FCC ID: 2AXDT-MBR3DIC: 26428-MBR3D
- Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help.NOTE:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Changes or modifications to the equipment not expressly approved by WSAUD A/S could void the user’s authority to operate the equipment.
- ISED Statement / Déclaration d’ISEDThis device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:(1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:(1) L’appareil ne doit pas produire de brouillage;(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.ISED RADIATION EXPOSURE STATEMENT:This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.ISED EXPOSITION AUX RADIATIONS:Cet équipement est conforme avec ISED les limites d’exposition aux rayonnements défi nies pour un contrôlé environnement. Cet émetteur ne doit pas être co-localisés ou fonctionner en conjonction avec une autre antenne ou émetteur.
- EU directives
- FCC and ISED statements
- SYMBOLS
Sound and program adjustment................................................................. 26
Using a smartphone with your hearing aid................................................27
PAIRING WITH YOUR SMARTPHONE........................................................28
Connecting with your smartphone via Bluetooth .................................28
How to connect the hearing aid to the app............................................28
How to turn off the Bluetooth connection..............................................28
CLEANING................................................................................................29
Tools................................................................................................................29
Drying box......................................................................................................29
ACCESSORIES...........................................................................................31
TROUBLESHOOTING................................................................................ 32
TRAVELLING ON AN AIRPLANE................................................................35
REGULATORY INFORMATION...................................................................36
FCC and ISED statements.............................................................................36
EU directives...................................................................................................38
Directive 2014/53/EU................................................................................ 38
Information regarding disposal................................................................39
SYMBOLS.................................................................................................40
5