Installation & Assembly

Frequently Asked Questions (FAQs)
Q. Are samples available?
A. Yes, samples are available for all our products.
Q. How are the tiles colored?
A. The color is burned onto our tiles at extremely high temperatures. This prevents color fade and keeps
the tiles looking new for their entire lifetime.
Q. Are there any color differentiations between the tiles?
A. All tiles from the same batch will have the same color. Sometimes there are slight variations when tiles
are from different batches, but we never ship out tiles from different batches in one order.
Q. Is the tile the exact same color as it is on Wayfair’s website?
A. It depends on your electronic device. All computers and smartphones display colors in slightly
different ways depending on the quality of the display. We have samples available so you can see the
color in person.
Q. What does “textured” finish mean?
A. Some of our products have a textured finish. When burning the color onto the glass, we place the glass
on a ceramic mold with dimples on it. This gives the face of the tile a ripple effect which you can see and
feel on the tile. Sometimes this is referred to as “rain glass,” and it looks especially nice in wet areas such
as showers!
Q. Do your white tiles have a colored tint to them?
A. Unlike some manufacturers, we use a higher grade “Super White” glass for our white tiles. This
ensures our white glass tiles have a pure white finish. Likewise, our ceramic white tiles have a bright
white finish. When you install the tiles, you might see a slight tint, but this is due to light reflection from
the colors in the surrounding environment (for example, your cabinets or countertop).
Q. What is the difference between 8mm, 6mm and 4mm glass tiles?
A. All our products are made to a high quality, but we understand that some people are on tighter budgets
than others. Our 6mm and 4mm are a little thinner than our 8mm tiles, but once they are installed you
cannot tell the difference from the front. The advantage of these tiles is that because they are thinner, they
are a little cheaper! Perfect for those on a tight budget, or for commercial projects.
Q. Can I use a tile with a glossy finish on the floor?
A. We do not recommend using tiles with glossy finishes on the floor as they can become slippery when
wet.
Q. I bought a tile with “random” pieces in it and it looks different to the image on Wayfair.
A. These tiles are all laid out differently, so every sheet looks a little different. The aim of this is to add a
more varied appearance to your installation, and means every time these tiles are installed, the final result
will be a little different.
Q. Can I cut the tiles?
A. Yes, you can use a tile cutter to cut them.