User's Manual

8-7
the Technical Support Engineer.
The Engineer may ask you to go through some troubleshooting
procedures while on the telephone. This will help them
determine what is wrong and what the course of action should
be. Many problems can be resolved over the telephone and
will not require that you return the equipment to us. If you
do need to return any of the RF equipment to Worth Data, the
Engineer will issue an RMA number.
If you do need to return the RF Terminal for ANY reason, you
MUST have an RMA number first. Write the RMA number
on the outside of the original shipping box and make sure to
insure the shipment. All RMAs should be shipped back to the
following address unless directed otherwise:
RMA #XXXXXX
Worth Data Inc.
623 Swift St.
Santa Cruz, CA 95060
831-458-9938