User manual

23MC1000 - NTP Time Reference System - User Manual - Version 2.0
Appendix A: Troubleshooting
Problem Possible Cause Solution
‘MC1000 not found’
error displayed in
MC1000 Interface
software application
MC1000 USB
interface not
detected by software
application at startup
Check USB connection
between MC1000 & PC
(see section 5.2)
Check USB cable (see
section 5.2)
‘Communication
failure’ error
displayed in MC1000
Interface software
application
Unspecied comms
error between
MC1000 and PC
Check USB connection
between MC1000 & PC
(see section 5.2)
Check USB cable (see
section 5.2)
‘USB data error’
displayed in MC1000
Interface software
application
Error checking failure
between MC1000
and PC
Check USB connection
between MC1000 & PC
(see section 5.2)
Check USB cable (see
section 5.2)
Liquid crystal display
hard to read
Contrast set
incorrectly
Adjust LCD contrast (see
section 6)
Liquid crystal display
backlight switching
off automatically
LCD power save
mode enabled
Disable LCD power save
mode (see section 6)
Table A.1 - Troubleshooting guide (cont..)