Warranty Information
Warranty Instruction Pack
AUG 20141
© 2012-14 Workshop. All Rights Reserved.
Welcome to the WORKSHOP
®
brand.
In an effort to keep our customers and partners informed we have developed this packet of warranty information. A copy
of this should be kept on-hand with associates at the “front desk” or customer service area of your stores so that if a
customer has a question about the WORKSHOP Wet/Dry Vac Warranty, the information will be readily available.
This limited warranty is offered by Emerson Tool Company, a division of Emerson Electric Co., located at the address below
(“ETC” or “we” or “our” or “us”) and applies to our WORKSHOP-branded Wet/Dry Vacuums (collectively, the “WORK-
SHOP
®
Product”).
If you have any questions or need assistance regarding the warranty of your WORKSHOP Product, please contact ETC’s
WORKSHOP Product Customer Service Department at the toll free number or at the address provided below.
WORKSHOP
®
Limited Warranty
ETC, located at 8100 W Florissant Ave, St. Louis, MO 63136 provides the following limited warranty to the original
purchaser only (“you” or “your”) subject to the exclusions described below: Your WORKSHOP Product will be free from
defects in material and workmanship when used under normal conditions in accordance with the terms of the Owner’s
Manual provided to you with the WORKSHOP Product for a period of five (5) years beginning on the original date of
purchase (the “Warranty Period”). This limited warranty terminates if the original purchaser transfers the WORKSHOP
Product to any other person or entity.
What is Not Covered - Warranty Exclusions
This limited warranty does not extend to and expressly excludes:
• Normal wear and tear and/or replacement attachments or accessories, including, without limitation, power
cords, hoses, filters, and other attachments or accessories that may be offered for sale by us for use with the
WORKSHOP Product.
• Damage or burnout of the WORKSHOP Product motor resulting from failure to clear a blockage occurring during
the normal course of use.
• Loss or damage to the WORKSHOP Product resulting from conditions beyond ETC’s control including without
limitation, misuse, accident, abuse, neglect, negligence (other than ETC’s), overuse beyond intended capacity as set
forth in the Owner’s Manual, or modifications or alterations made by anyone other than ETC.
• Loss or damage to the WORKSHOP Product resulting from failure to use the WORKSHOP Product in accordance
with the written instructions, guidelines, and terms and conditions set forth in the Owner’s Manual.
Limited Warranty Notification and Claim Procedures
If you discover within the Warranty Period applicable to you that your WORKSHOP Product has a defect that you believe
is covered by this limited warranty, you must contact ETC’s WORKSHOP Product Customer Service Department at (888)
455-8724 between the hours of 8:30 a.m. and 4:30 p.m. Central Time. Alternatively, you may contact ETC’s WORKSHOP
Product Customer Service Department at the email address listed in your Owner’s Manual or on the WORKSHOP Product
Overview:
WORKSHOP LIMITED WARRANTY: