User's Manual

MV-5 Troubleshooting & Maintenance
6-5
Using the PC input, the remote control commands on page 4 of
the LEX menu, page 3 of the TUNER menu, and page 2 of the
ZONE 2 menu do not work.
1. Make sure that the computer is properly connected to the USB
input of the MV-5 Processor.
2. Make sure that PC is selected as the active input on the RV-5
Receiver.
3. Make sure that the media player being used has been opened
on the computer and is the “top” or active screen. The remote
control PC input commands will not operate the media player if
it is minimized or “behind” other programs.
CAUTION!
Do NOT power cycle the computer while connected to the
MV-5 with the PC input selected. The computer MUST be
on and connected to the MV-5 rear panel USB jack BEFORE
selecting the PC input on the MV-5. Selecting the PC
input first may cause a burst of loud noise that may be
damaging to the speakers or the listener’s hearing.
The iPod does not play or respond to commands from the MV-
5 remote control.
1. Make sure that the Dock is properly connected to a compatible
Lexicon receiver.
2. Make sure that the Dock is selected as the active input on the
RV-5 receiver.
The iPod does not seem to be functioning correctly.
Verify the video input setting of the Dock input in use. If the video
input is set to an HDMI input source, the functionality of the iPod
may be hindered.
The iPod’s front panel display and controls do not operate
when the iPod is docked and the DOCK input is selected as the
MV-5’s active input.
This is normal behavior and does not indicate a problem with the
iPod, the Dock, or the MV-5 Processor. Use the MV-5 remote
control or front panel TUNER buttons to navigate the iPod
functions. Refer to Section 5: Tuner, PC, and Dock Controls, for
further information.
If all else fails...
1. Document all user-defined settings on the Installation
Worksheet that begins on page D-2. Then, refer to the “Restore
Factory Default Settings” section found later in this chapter to
reset the MV-5 to the factory settings.
Note: Unlike other Lexicon products, the MV-5 does NOT have
a configuration tool available at present. If you want to save
your settings before restoring the factory defaults, you must
save them manually. The Installation Worksheets in Appendix
D are provided to assist you.
2. Contact an authorized Lexicon dealer.
3. Contact Lexicon customer service at www.lexicon.com or
781-280-0300.
Note: Visit the knowledgebase at http://www.lexicon.com/kbase for
answers to frequently asked questions and additional troubleshooting
information.