Specifications

An ongoing program of product improvement may require us to change
specifications without notice. WS-MS-(4, 5, 6, 7)-W-IR,
Revised May 2015. Doc no: M0036.04
36
Mountain Series
Installation and Operation Manual
[e-mail] or visit woodstone-corp.com
wood stone corporation
1801 w. bakerview rd.
bellingham, wa 98226 usa
tf. 800.988.8103
t. 360.650.1111
f. 360.650.1166
TROUBLESHOOTING GUIDE
Hearth Temperature is above the
Hearth Set Point�
This is normal�The wood fire can drive the hearth temperature over
the Hearth Set Point� The Hearth Set Point only controls the underfloor
(hearth) IR burner�
Underfloor burner did not fire when the floor temperature dropped below
the Hearth Set Point� Contact Wood Stone for assistance�
Hearth temperature is above the Hearth Set Point�
Please contact Wood Stone at 1-800-988-8103 should service be necessary, or if you have any questions about
your oven. Our service hours are 8am to 4:30pm Pacific Time. Follow the recorded instructions for Emergency
Service if you require assistance during non-business hours. A Wood Stone technician will promptly respond
to your call.
“Chec” display on Controller
PROBLEM CAUSE/SOLUTION
Controller will not turn on
1.
Incoming power to oven turned off� Check circuit breaker for circuit
supplying the oven� Check that any wall switches external to the oven
that control oven power are turned on� Check that any interlocks
external to the oven are turned on�
2. If Controller still does not turn on, please contact Wood Stone for
assistance�
Underfloor burner is not running�
“Hearth Heat” light is off�