Quick Manual

Consumer Damage Type / product guarantee
Consumer Damage Type
Compensation details
within the
warranty period
After the
warranty period
Functional
failure under
normal
conditions of
use within
warranty period
Important repairs must be made within
7 days of purchase
Product
exchange or
refund
Not applicable
Important repairs must be carried out
within one month of purchase
Product
exchange or free
repair
In case of defect during product
shipping and product installation
Product
Exchange
Product exchange is not possible
Refund
Up to 3 failures occurred due to the
same cause
Product
exchange or
refund
Paid repair
5th time the fault has occurred for
different reasons
In case the operator loses the product
requested by the consumer for repair.
Failure due to
consumer error
Repair is not possible
Product
exchange after
collecting amount
corresponding to
paid repair
Exchange of
products subject
to depreciation
after collecting
paid-in repair
amount
Repair is possible
Paid repair