User's Manual

14
Wolverine Data will then issue a RMA (Return Material
Authorization) number. You must ship the product back to
Wolverine Data in their original or equivalent packaging,
prepay shipping charges, and insure the shipment or accept the
risk of loss or damage during shipment. Wolverine Data will
ship the repaired or replacement products to you freight prepaid
if you use an address in the continental United States.
Shipments to other locations will be made freight collect.
To obtain service, you must include: (a) a copy of your receipt
or other comparable proof of purchase; (b) a written description
of the problem; (c) your name, address and telephone number;
(d) Write the RMA number on the outside shipping packaging.
NOTE: Wolverine Data uses new or reconditioned parts made
by various manufacturers in performing limited warranty repairs
and building replacement products. If Wolverine Data repairs or
replaces a product, its limited warranty term is not extended.
Warranty Exclusions
Normal Wear and Tear
Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Abuse and Misuse
Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of the product
resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like,