UNDERCOUNTER USE & CARE GUIDE Caring for your Sub-Zero and everything in it.
CONTENTS Sub-Zero Undercounter Refrigeration 3 Sub-Zero Undercounter Models 4 Sub-Zero Undercounter Features 7 Sub-Zero Undercounter Use & Care 8 Troubleshooting Guide 14 Service Information 17 Sub-Zero Warranties 18 As you read this use & care guide, take particular note of the CAUTION and WARNING symbols when they appear. This information is important for safe and efficient use of the Sub-Zero equipment.
S U B - Z E R O U N D E R C O U N T E R R E F R I G E R AT I O N THANK YOU Thank you for purchasing your new Sub-Zero undercounter unit. Undercounter units simplify life at home by bringing refrigeration anywhere it's needed. Fresh greens in the kitchen island. Ice, soda and snacks in the media room. Chilled mineral water in the master suite. Imagine how these innovative undercounter units can serve you. Your Sub-Zero undercounter model is protected by a warranty that is one of the finest in the industry.
SUB-ZERO UNDERCOUNTER MODELS MODEL UC-24R ALL REFRIGERATOR Location of product rating plate Overlay or stainless steel application WARRANTY Sub-Zero products are covered by a two, five and twelve year residential warranty (one and five year warranty for model UC-24RO). See warranty details at the end of this guide.
SUB-ZERO UNDERCOUNTER MODELS MODEL UC-24BG BEVERAGE CENTER WITH GLASS DOOR Accent lighting / switch Overlay or stainless steel design Location of product rating plate Wine storage shelves Spill-proof cantilever glass shelf Matches appearance of wine storage model 424 Spill-proof glass floor Double-pane glass door Clear utility bin Easy-access electronic controls MODEL UC-24BS BEVERAGE CENTER WITH SOLID DOOR Accent lighting Overlay or stainless steel design Location of product rating plate Wine
S U B - Z E R O U N D E R C O U N T E R F E AT U R E S MODEL UC-24RO OUTDOOR ALL REFRIGERATOR Approved for outdoor use WARRANTY Sub-Zero products are covered by a two, five and twelve year residential warranty (one and five year warranty for model UC-24RO). See warranty details at the end of this guide.
S U B - Z E R O U N D E R C O U N T E R F E AT U R E S U N D E R C O U N T E R F E AT U R E S All undercounter units are designed to be built in for that custom Sub-Zero look. Models UC-24R and UC-24C(I) can be fitted with a custom overlay or stainless steel door front panel. A classic stainless steel panel with handle is available as a sales accessory for these models. Model UC-24RO is available only in classic stainless steel and comes complete with door front panel and handle installed.
SUB-ZERO UNDERCOUNTER USE & CARE ELECTRONIC CONTROLS The electronic controls of your Sub-Zero undercounter unit monitors and accurately displays temperatures within one degree of your preset temperature. It also monitors operation of the unit and lets you know if there’s a problem. A microprocessor accurately samples the temperature every second in each zone to be sure the temperatures stay within one degree of your preset temperatures.
SUB-ZERO UNDERCOUNTER USE & CARE R E F R I G E R AT O R S T O R A G E ADJUSTABLE GLASS SHELVES UTILITY BIN To remove or adjust shelves, first tilt the shelf up at the front, then lift it up and out of the tracks on the rear wall of the unit. Refer to the illustration below. The clear utility bin slides in and out so that you can access small containers and food items easily. If the door is limited to a 90° opening, you'll need to clear the door shelves in order to remove a shelf.
SUB-ZERO UNDERCOUNTER USE & CARE DESIGN GUIDE Details on how to replace the cherry wood facing on the wine storage shelves can be found in the Sub-Zero design guide. Check our website at subzero.com or call Sub-Zero at 800-222-7820. WINE STORAGE FREEZER STORAGE MODELS UC-24BG, UC-24BS, UC-24C(I) MODEL UC-24CI Undercounter models UC-24BG, UC-24BS and UC-24C(I) feature shelves for wine storage.
SUB-ZERO UNDERCOUNTER USE & CARE A U T O M AT I C D E F R O S T SOUNDS Your Sub-Zero unit is equipped with an automatic defrost system. The refrigerator section will defrost during each off cycle of the refrigerator compressor. The freezer section for model UC-24C(I) is controlled by an energysaving adaptive defrost system, which defrosts as needed. You may hear some noises in the normal operation of the unit. Surrounding acoustics like walls, floors and cabinets may affect the sound of your unit.
SUB-ZERO UNDERCOUNTER USE & CARE CLEANING SIGNATURE POLISH Signature polish is available from Signature Limited Laboratory, P. O. Box 13436, Dayton, Ohio 45413, or call 877-376-5474. STAINLESS STEEL EXTERIOR GLASS DOOR CLEANING To clean the classic stainless steel exterior, use a soft, nonabrasive stainless steel cleaner like Signature polish and apply with a soft 100% lint-free cloth.
SUB-ZERO UNDERCOUNTER USE & CARE CLEANING L I G H T I N G I N F O R M AT I O N CONDENSER CLEANING Model UC-24BG has rope-style lighting mounted to the top interior of the cabinet that cascades down the sides of the unit. Clean the condenser area every three to six months. The cleaning schedule will depend on the amount of dust and lint that accumulates in this area. The condenser is located behind the kickplate. Remove the kickplate to expose the condenser area. Refer to the illustration below.
TROUBLESHOOTING GUIDE TROUBLESHOOTING CONTACT INFORMATION If your undercounter unit is not operating properly, use the following troubleshooting guide before calling your Sub-Zero authorized service center. This guide will save you time and trouble and may help you avoid the expense of a service call. Website: subzero.com Is the control set properly? Is the temperature set properly? Is the condenser area clean? Is the air inlet blocked? SERVICE is flashing in the LCD display.
TROUBLESHOOTING GUIDE TROUBLESHOOTING You hear occasional buzzing. Is the water supply connected to ice maker and turned on (model UC-24CI)? Light bulb needs to be replaced. See lighting information, page 13. You need product information. Condensation forms inside the unit. This is normal during periods of higher humidity (summer) and with frequent door openings. Call Sub-Zero customer service at 800-222-7820 or visit our website, subzero.com, for planning, installation and product information.
TROUBLESHOOTING GUIDE F R E Q U E N T LY A S K E D Q U E S T I O N S CONTACT INFORMATION Sub-Zero Customer Service: 800-222-7820 Website: subzero.com TEMPERATURE ICE PRODUCTION (MODEL UC-24CI) IMPORTANT NOTE: Unless the unit is being serviced, make sure the power for your unit is on. If the unit is not on, OFF will be visible in the LCD display. IMPORTANT NOTE: Make sure that the ice level arm is not in the up or off position.
S E RV I C E I N F O R M AT I O N S E RV I C E I N F O R M AT I O N This use & care guide gives you the tools necessary to preserve food at optimum quality in your undercounter unit. Keep the door closed as much as possible whenever the unit is operating. If you do need service, be sure to have the model and serial numbers when you call. You’ll find these numbers listed on the product rating plate located inside the cabinet, in the upper left area of the unit.
Sub-Zero Products Limited Warranty RESIDENTIAL USE ONLY FULL FIVE YEAR SEALED SYSTEM WARRANTY LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM FULL TWO YEAR WARRANTY ON TOTAL PRODUCT* FULL FIVE YEAR SEALED SYSTEM WARRANTY For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any components that prove to be defective in materials or workmanship in the sealed system.
Sub-Zero Outdoor Products Limited Warranty RESIDENTIAL USE ONLY FULL FIVE YEAR SEALED SYSTEM WARRANTY FULL ONE YEAR WARRANTY ON TOTAL PRODUCT* FULL FIVE YEAR SEALED SYSTEM WARRANTY For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all connecting tubing.
SUB-ZERO, INC. P. O. BOX 44130 MADISON, WI 53744 7011535 12 / 2008 SUBZERO.COM 800.222.
