User`s guide
Appendix A - Furniture Wizard Data Elements
Service Order Data Fields
Service Orders
Service Order Number assigned by system
Service Date Date Service was requested, today’s date by
default
Branch Branch as defined by your setup
Status Status of Service Order – pending, closed
Entered by Salesperson that entered the Service Order.
Complete Date Date service call was completed
Service For Customer the service is to be performed for
You can also locate the customer by clicking
the Customer Info button.
Item Number The inventory item that needs the service
Trouble Reported Description of the problem
Notes Notes will appear on the Service Order
Invoice No Select the appropriate Invoice number (that the
service relates to).
PO Number Enter PO number that the service relates to
Labor Warranty, Parts Warranty Check if Labor or Parts are on Warranty
Total Hours, Total Labor, Total Parts, Calculated fields from other areas of the
service order
Total Freight, and Total Cost Inserted by System
Work Orders
No. Number, inserted by system
Date, Time Date and Time of Work Order
Action Box (white box) Enter action to be taken
Notes Box (yellow box) Enter notes when action is performed
Work Actions by Service Categories(blue box) Used for actions which are used over and over
again. To add one, click action in Action Box,
select Service Category, and click Add.
Labor Hours Labor Hours involved in this work order
Work Order Cost Cost of the Work Order
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