User manual
23
WT
-
1018
C1
USER MANUAL
WT-1018C1 – USER MANUAL – Rev 1.5 – Technical Support: Technical@witura.com
COPYRIGHT ©2009
WITURA CORPORATION SDN BHD
Phenomena Trouble Trouble Shooting
Signal indicator
isn’t lit
Failed in login onto
GSM network
1. The signal is too weak Please move the
terminal to the place where signal is
stronger.
2. Check whether antenna is connected
well.
3. SIM card is locked. Please contact the
service provider.
Signal indicator
flashes fast
Signal is too weak 1. Check whether antenna is connected
well.
2. The signal is too weak Move the
terminal or antenna to the place where
signal is strong.
Power indicator
isn’t lit
Having not connect
to power supply or
there is some
trouble with power
adapter
1. Check whether the adapter is connected
well.
2. There is some trouble with the power
adapter
Please contact the provider of the
terminal.
Only free
numbers can be
called out
The residual money
on SIM card is too
less
Add money to the SIM card subscriber
Can’t hear
sound during
calls
The malfunction on
the telephone
Change the connected telephone with a
good one
Poor voice
quality during
calls or there is
echo during
calls
The voice volume is
too high or the
signal of network is
too weak.
1. Adjust voice volume to be lower.
2. The local signal is too weak. Move the
terminal to the place where signal is
stronger.
3. Make the antenna is longer from the
telephone
4. The voice quality of the connected
telephone isn’t good. Change the
connected telephone
5. Trouble on the GSM network.
No ringing
sound
The malfunction on
the telephone
1. Malfunction on the connected telephone
2. Malfunction on terminal. Please contact
the provider of the terminal.
Incoming calls
can’t be
answered
The connected
telephone does not
match the terminal
or forbidding
answering incoming
calls is set
1. Change the connected telephone with a
suitable one.
2. Forbidding answer incoming calls is set
up, please contact the service provider.
11. Troubleshooting