Withings Go Activity & Sleep Tracker Installation and Operating Instructions Withings Go v1.
User Guide Copyright This User Guide is protected by Intellectual Property laws and copyright. Any reproduction, modification, representation and/or publication, without Withings® prior approval is strictly prohibited. You may print this User Guide for your personal use exclusively. For any question please contact Withings at: contact.withings.com. Safety Instructions By using your Withings Go, you expressly agree to the Withings Services Terms and Conditions available on our website.
Water Resistance • • • • • • • Your Withings Go can withstand a pressure similar to that of a 50 m (165 ft) depth. You can, therefore, use it when dishwashing, splashing or swimming. However, it can’t be used for diving or snorkeling. Do not remove the back cover when it is under water. Avoid long exposure to salt water. Make sure you rinse your tracker with fresh water after spending time swimming in salt water. Avoid exposure to any chemical products such as solvents, detergents, perfumes or cosmetics.
Table of Contents User Guide Copyright �������������������������������������������������������������������������������2 Safety Instructions.....................................................................................
Reading the time �������������������������������������������������������������������������������������25 Getting more active ���������������������������������������������������������������������������������26 Competing with my friends ��������������������������������������������������������������������������������������������26 Competing with myself ��������������������������������������������������������������������������������������������������27 Syncing my data ������������������������������������������
Description Overview The Withings Go is a nifty activity tracker that helps you monitor your daily number of steps, your running and swimming sessions, your total distance, and the number of calories you burn. It can also help you monitor the quality of your sleep. Your activity level is displayed directly on the E Ink display of your Withings Go, making it extra easy to see how active you’ve been. One simple pression of the center of the screen allows you to see what time it is.
Wearing your Withings Go We recommend that you wear your Withings Go using the wristband as it allows you to track your sleep and swimming sessions. You should wear it on your non-dominant hand to improve accuracy. Alternatively, the clip allows you to wear your Withings Go clipped to your belt, pocket, or even bra. If you clip it to your pocket, we recommend that you clip it so that the Withings Go remains inside your pocket. Another option is to tie it to your keychain.
Minimum Requirements Internet Access Access to the Internet is required to: • • • Download the Withings Health Mate® app, Set up your Withings Go, Upgrade the firmware. For more details, refer to “Specifications” on page 35. Smartphone or Device An Android device (with operational Bluetooth Low Energy and Wi-Fi or 3G/4G) is required to: • • • • Set up your Withings Go, Retrieve data from your Withings Go, Interact with your Withings Go, Interact with people.
Setting up my Withings Go Installing the Withings Health Mate® App If the Withings Health Mate® app is not already installed on your device, perform the following steps: 1. Type go.withings.com in your device’s web browser. 2. Tap Android App on Google play. 3. Tap INSTALL. The installation process starts. Installing my Withings Go I’m new to Withings® If you don’t already have a Withings® account, you have to create one in order to set up and use your Withings Go.
3. Tap I’m setting up my device. 4. Tap Withings Go. 5. Tap Install. Withings Go v1.
6. Press the center of the center of the screen of your Withings Go and tap Next. 7. Tap Next. 8. Enter your email address, password, and then confirm your password. Tap Next. 9. Enter your first name, surname (last name) and birthday. Tap Next. 10. Select your gender and enter your current height and weight. Tap Create. Withings Go v1.
11. Select how you want to wear your Withings Go and tap Next. 12. Select the style of the screen. 13. Tap Done. 14. Tap Done. 15. Tap and slide the daily step goal up or down to select the goal you want. Withings Go v1.
The range for your goal is between 3,000 and 15,000 steps a day. 16. Tap Save. I already have a Withings® account If you already have a Withings® account, you can get started on the installation process. To do so, perform the following steps: 1. Open the Withings Health Mate® app. 2. Tap My devices. 3. Tap +. Withings Go v1.
4. Tap Withings Go. 5. Tap Install. 6. Press the center of the center of the screen of your Withings Go. Withings Go v1.
7. Tap Next. 8. Select the user who will be using the Withings Go. 9. Select how you want to wear your Withings Go and tap Next. Withings Go v1.
10. Select the style of the screen. 11. Tap Done. 12. Tap Done. 13. Tap and slide the daily step goal up or down to select the goal you want. The range for your goal is between 3,000 and 15,000 steps a day. Withings Go v1.
14. Tap Save. Changing the style of my Withings Go You can change the style of your Withings Go whenever you want. To do so, perform the following steps: 1. Open the Withings Health Mate® app. 2. Tap My devices. 3. Tap Withings Go. 4. Tap Change the style of your screen. Make sure your Withings Go is close enough to your mobile device. Withings Go v1.
5. Select the style of the screen. 6. Tap Done. Changing the way I wear my Withings Go in the app It is required to specify how you wear your Withings Go in the app. The reason for that is that sleep and swim detection are only enabled when the app knows you’re wearing your Withings Go at the wrist. To update this, perform the following steps: 1. Open the Withings Health Mate® app. 2. Tap My devices. 3. Tap Withings Go. Withings Go v1.
4. Tap Change how you wear your Go. Make sure your Withings Go is close enough to your mobile device. 5. Select the appropriate option and tap Next. Withings Go v1.
Tracking my activity Overview Your Withings Go allows you to track your activity: number of steps, run tracking and swim tracking. Whether you are walking, running or swimming, you don’t have to do anything to start tracking it. All you have to do is wear your Withings Go, it will do the rest.
Checking my progress Your activity level is continuously displayed on your Withings Go. The graduations on the outer edge of the screen indicate your progression, based on your daily step goal. Once you’ve reached your goal, a star is displayed at the center of the screen and the outside graduations are reset. You can now try to complete another round if you’re up for it! If you reach your goal several times on the same day, an extra graduation is displayed around the star.
You can find more details about your activity and check your full history directly from the Withings Health Mate® app. To do so, tap the Activity widget from your Timeline. If this screen is not displayed, swipe left or right in the top widget (colored part at the top of the screen) until you find it. Changing my activity goal This feature allows you to set a custom daily step goal. To change your daily step goal, perform the following steps: 1. Open the Withings Health Mate® app. 2. Go to your Timeline.
4. Tap and slide the daily step goal up or down to select the goal you want. 5. Tap OK. 6. Sync your Withings Go by opening the Withings Health Mate® app and refreshing your Timeline by sliding your finger from top to bottom. Tracking my swimming sessions Your Withings Go allows you to track your swimming sessions. All you have to do is wear your Withings Go at the wrist while swimming.
Tracking my sleep Overview Your Withings Go lets you track your sleep without requiring any action on your part. All you have to do is wear your Withings Go with the wristband when you go to sleep: it will do the rest on its own. Do make sure that you’ve specified in the app that you’re wearing your Withings Go at the wrist or the sleep detection will be disabled. Refer to “Changing the way I wear my Withings Go in the app” on page 18 for more information.
Reading the time You can easily check the time on your Withings Go by pressing the center of the screen. The time screen is displayed for a few seconds and then reverts back to the activity screen. The smaller hand on the inside corresponds to the hours, the longer hand on the outside corresponds to the minutes. Withings Go v1.
Getting more active Competing with my friends Overview Your Withings Go and the Withings Health Mate® app help you stay motivated by bringing a social dimension to the equation. You can add your friends and family to your leaderboard and compete with them to be the one who walks the most every week.
Interacting with someone in my leaderboard Once you have friends in your leaderboard, you can interact with them by tapping their name and selecting one of the three actions available: • • • Cheer (thumbs up) to encourage them, Taunt (thumbs down) to show off, Message to chat with them. Adding a social component to your activity tracking is a great way to stay motivated and push your limits.
Badges are a fun way to stay motivated and to be rewarded for your efforts. Insights Once you have been using your Withings Go for a few days, the Withings Health Mate® app will provide you with Insights. This feature looks at your activity and lets you know when you are more active than usual. Whenever you are less active than usual, the Insights encourage you to keep going so that you can reach your health goal. It is not possible to disable the Insights. Withings Go v1.
Syncing my data Thanks to background synchronization, you should never have to worry about syncing your data, as long as your Bluetooth is always enabled. Background sync is automatically triggered when: • • • You have taken more than 1,000 steps since the last sync. You have reached your daily step goal. More than 6 hours have passed since the last sync took place. You can also sync your data manually. All you have to do to sync your data is open the Withings Health Mate® app.
Dissociating my Withings Go Dissociating your Withings Go allows you to remove it from your account. Once it is no longer linked to your account, it can be installed on another account or on the profile of another user of your account. Dissociating your Withings Go will not remove any of your data from the Withings Health Mate® app. To dissociate your Withings Go, perform the following steps: 1. Open the Withings Health Mate® app. 2. Go to My devices. 3. Tap Withings Go. 4. Tap Dissociate this product.
5. Tap OK. 6. Press the center of the screen of your Withings Go continuously for 25 seconds until the following screen is displayed. 7. Press the center of the screen of your Withings Go five times until the following screen sequence is displayed. Withings Go v1.
Cleaning and Maintenance Cleaning my Withings Go We recommend that you regularly wash the wristband, whether you wear it all the time, or just when you sleep. To do so, perform the following steps: 1. 2. 3. 4. 5. Remove your Withings Go from the wristband. Run the wristband under water and rub it with hypoallergenic soap to clean it. Rinse the wristband with water. Dry the wristband with a soft cloth. Allow the wristband to dry completely before wearing it again.
Make sure the O-ring is still in place as it is what allows your Withings Go to be waterproof. 4. Put the cover back in place. 5. Use the tool to lock the cover in place by turning clockwise. Updating the Firmware Version We regularly offer new firmware versions so that you can benefit from the latest features we add to our products. When a new firmware version is available, the Withings Health Mate® app usually prompts you to install it through your Timeline.
2. Tap Withings Go. 3. Tap Upgrade. 4. Put your Withings Go close enough to your mobile device. If your Withings Go is not up to date, the Withings Health Mate® app will prompt you to install a new firmware version. 5. Tap Upgrade. 6. Tap Close when the upgrade is complete. Note: You can check which firmware version your Withings Go uses in My devices > Withings Go. Withings Go v1.
Specifications Withings Go • • • • Diameter: 34.5 mm (1.4 in.) Thickness: 9.4 mm (0.4 in.) Weight: 9 g (0.3 oz) Water resistant up to 50 m (165 ft) Display • • • E Ink display 26 mm (1.02 in) display area 88 graphic segments Wristband • • • Five different colors: yellow, red, blue, green and black Made of rubber (TPU) and metal Fits wrists up to 195 mm (7.
Compatible Devices • • • • iPhone 4s (and higher) iPod Touch 5th Gen (and higher) iPad 2nd Gen (and higher) BLE (Bluetooth Low Energy)-compatible Android device Compatible OS • • iOS 7.0 (and higher) Android 4.3 (and higher) Withings Go v1.
Document Release Overview Release date March 2016 Modifications v1.0 First release The screenshots in this manual are used for explanatory purposes. Your actual screens may differ from the screenshots in this manual. Withings Go v1.
Warranty Withings® One (1) Year Limited Warranty - Withings Go Withings® Inc. of 16192 Coastal Highway, Lewes, DE 19958 (“Withings®”) warrants the Withings® branded hardware product (“Withings Go”) against defects in materials and workmanship when used normally in accordance with Withings®’ published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”).
Regulatory Statements FCC ID: XNAWAM02 This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Withings® may void the FCC authorization to operate this equipment.
