User's Manual
Table Of Contents
- Read this first
- Important safety information
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Additional safety information
- Important safety information
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Operating modes
- Using the special buttons
- Using the special keys
- ThinkPad Pen Pro
- Using the keyboard
- Using the multi-touch screen
- Using the ThinkPad pointing device
- Power management
- Connecting to the network
- Using an external display
- Using the NVIDIA Optimus Graphics feature
- Using audio features
- Using the camera
- Using a flash media card
- Chapter 3. Enhancing your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Preventing problems
- Chapter 8. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 9. Recovery overview
- Chapter 10. Replacing devices
- Static electricity prevention
- Disabling the built-in battery
- Installing or replacing the micro SIM card
- Replacing the keyboard
- Replacing the base cover assembly
- Replacing the memory module
- Replacing the internal storage drive
- Replacing the button I/O card
- Replacing the ac power card
- Replacing the speaker assembly
- Replacing the coin-cell battery
- Chapter 11. Getting support
- Appendix A. Regulatory information
- Location of the UltraConnect wireless antennas
- Wireless related information
- Certification related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix B. WEEE and recycling statements
- Appendix C. Restriction of Hazardous Substances Directive (RoHS)
- Appendix D. ENERGY STAR model information
- Appendix E. Notices
•Problem:Thecomputerenterssleepmode(thesleepindicatorturnson)immediatelyafterthepower-on
self-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
11
.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwas
insleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbefore
resumingthecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmodewithout
attachingtheexternalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay
mode-switchingkeytobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotreturnfromsleepmode,orthesystem-statusindicator(illuminated
ThinkPadlogo)blinksslowlyandthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystem-statusindicator(illuminated
ThinkPadlogo).
–Ifthesystem-statusindicator(illuminatedThinkPadlogo)blinksslowly,yourcomputerisinsleepmode.
Connecttheacpoweradaptertothecomputer;thenpressFn.
–Ifthesystem-statusindicator(illuminatedThinkPadlogo)isoff,yourcomputerisinpower-offstateor
inhibernationmode.Connecttheacpoweradaptertothecomputer;thenpressthepowerbutton
toresumeoperation.
Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumight
notbeabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenot
savedyourdata,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonfor4seconds
ormore.Ifthesystemisstillnotreset,removetheacpoweradapterandresetthesystembyinserting
astraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,referto
“Bottomview”onpage5
.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage37
.
Problemswithdrivesandotherstoragedevices
Thissectionincludesharddiskdriveorhybriddriveproblemsandsolid-statedriveproblems.
Chapter8.Troubleshootingcomputerproblems101