User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your tablet
- Initial setup instructions
- Using the multi-touch screen
- Power management
- Using the Tablet Digitizer Pen
- Using the On-Screen Keyboard or the touch keyboard and handwriting panel
- Changing the startup behavior to open either the desktop or the Start screen
- Downloading games and applications
- Using the fingerprint reader
- Using the ThinkPad Helix Quickshot Cover
- Using the cameras
- Using the micro-SD-card reader
- Using a smart card
- Using HDMI devices
- Using synchronization solutions
- Using the GPS satellite receiver
- Turning off the tablet
- Chapter 3. Wireless networks and devices
- Chapter 4. You and your tablet
- Chapter 5. ThinkPad Helix options
- Chapter 6. Security
- Chapter 7. Advanced configuration
- Chapter 8. Troubleshooting problems
- Chapter 9. Recovery information
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japanese VCCI Class B statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil regulatory notice
- Mexico regulatory notice
- Appendix B. WEEE and recycling information
- Important WEEE information
- Recycling information for China
- Recycling information for Japan
- Recycling information for Brazil
- Battery recycling information for Taiwan
- Battery recycling information for the United States and Canada
- Battery recycling information for the European Union
- China recycling information for Waste Electrical and Electronic Equipment (WEEE)
- Appendix C. Restriction of Hazardous Substances Directive (RoHS)
- Appendix D. Notices
Solution:Thetabletturnedoff,becausethebatterypowerislow.Connecttheacpoweradaptertothe
tabletandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclear
theerror,enterThinkPadTabletSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadTabletSetup.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthistablet.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2101:DetectionerroronSSD1(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2102:DetectionerroronSSD2(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2111:ReaderroronSSD1(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2112:ReaderroronSSD2(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethetabletserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethetabletserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthetabletimmediatelyandhavethetabletserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorhasproblem.Shutdownthetabletimmediatelyandhavethetablet
serviced.
•Message:Error:TheSystemUEFIVariableStorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorapplicationscannotcreate,modify,ordeletedata
inthenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystemor
applications.Thiserroroccurswhentheoperatingsystemorapplicationsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipsetorplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:EnterThinkPadTabletSetupaftertheerrormessageisdisplayed.Adialogaskstheuserfor
confirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbytheoperating
systemorapplicationsaredeletedexceptglobalvariablesdefinedbytheUnifiedExtensibleFirmware
InterfaceSpecification.Iftheuserselects“No”,alldataiskept,buttheoperatingsystemorapplications
willnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheabovesolution.
88ThinkPadHelixUserGuide