User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your tablet
- Initial setup instructions
- Using the multi-touch screen
- Power management
- Using the Tablet Digitizer Pen
- Using the On-Screen Keyboard or the touch keyboard and handwriting panel
- Changing the startup behavior to open either the desktop or the Start screen
- Downloading games and applications
- Using the fingerprint reader
- Using the ThinkPad Helix Quickshot Cover
- Using the cameras
- Using the micro-SD-card reader
- Using a smart card
- Using HDMI devices
- Using synchronization solutions
- Using the GPS satellite receiver
- Turning off the tablet
- Chapter 3. Wireless networks and devices
- Chapter 4. You and your tablet
- Chapter 5. ThinkPad Helix options
- Chapter 6. Security
- Chapter 7. Advanced configuration
- Chapter 8. Troubleshooting problems
- Chapter 9. Recovery information
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japanese VCCI Class B statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil regulatory notice
- Mexico regulatory notice
- Appendix B. WEEE and recycling information
- Important WEEE information
- Recycling information for China
- Recycling information for Japan
- Recycling information for Brazil
- Battery recycling information for Taiwan
- Battery recycling information for the United States and Canada
- Battery recycling information for the European Union
- China recycling information for Waste Electrical and Electronic Equipment (WEEE)
- Appendix C. Restriction of Hazardous Substances Directive (RoHS)
- Appendix D. Notices
–Thespeakermutefunctionisdisabled.
–Ifyouareusingaheadset,unplugit,thenplugitinagain.
–Thevolumeisnotturnedtothelowestlevel.
Iftheproblempersists,contactLenovofortechnicalsupport.
•Problem:Asong,video,orothermediafilecannotbeplayed.
Suggestedsolution:Checkandensurethatthemediafileisnotcorrupted.
Externaldeviceconnectionproblems
•Problem:Aconnectionisnotestablishedwhenyouconnectthetablettoacomputer.
Suggestedsolution:EnsurethatthetabletUSBcableyouareusingistheonethatisshippedwith
yourtablet.
•Problem:Bluetoothdevicescannotbelocated.
Suggestedsolution:Ensurethat:
–YourtabletBluetoothisswitchedon.
–TheBluetoothfeatureisactivatedonthedevicetowhichyouwanttoconnect.
–YourtabletandtheBluetoothdevicearewithinthemaximumBluetoothrange(10m).
Iftheproblempersists,contactLenovofortechnicalsupport.
Recoveringfromaseveresoftwareproblem
Ifyourtabletstopsrespondingandyoucannotturnoffthetabletbypressingandholdingthepowerbutton,
insertaneedleorastraightenedpaperclipintotheemergency-resetholetoresetthetablet.Thenrestart
yourtablet.Tolocatetheemergency-resethole,see“Frontviewandsideview”onpage1.
Ifyoustillencounterthesameproblemafteryourestartyourtablet,resetyourtabletandrestartitagain,
youcanperformafactorydataresetoperation.Formoreinformation,referto“Resettingyourtabletto
thefactorydefaultsettings”onpage89.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboardshould
bereplaced.Havethetabletserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadTabletSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadTabletSetup
tochecksecuritysettings,andrestartthesystem.Ifyoustillhaveaproblem,havethetabletserviced.
•Message:0187:EAIAdataaccesserror.
Solution:TheaccesstoEEPROMisfailed.Havethetabletserviced.
•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethetabletserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)needstobereinstalled.Havethetabletserviced.
•Message:0190:Criticallow-batteryerror
Chapter8.Troubleshootingproblems87