User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your tablet
- Initial setup instructions
- Using the multi-touch screen
- Power management
- Using the Tablet Digitizer Pen
- Using the On-Screen Keyboard or the touch keyboard and handwriting panel
- Changing the startup behavior to open either the desktop or the Start screen
- Downloading games and applications
- Using the fingerprint reader
- Using the ThinkPad Helix Quickshot Cover
- Using the cameras
- Using the micro-SD-card reader
- Using a smart card
- Using HDMI devices
- Using synchronization solutions
- Using the GPS satellite receiver
- Turning off the tablet
- Chapter 3. Wireless networks and devices
- Chapter 4. You and your tablet
- Chapter 5. ThinkPad Helix options
- Chapter 6. Security
- Chapter 7. Advanced configuration
- Chapter 8. Troubleshooting problems
- Chapter 9. Recovery information
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japanese VCCI Class B statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil regulatory notice
- Mexico regulatory notice
- Appendix B. WEEE and recycling information
- Important WEEE information
- Recycling information for China
- Recycling information for Japan
- Recycling information for Brazil
- Battery recycling information for Taiwan
- Battery recycling information for the United States and Canada
- Battery recycling information for the European Union
- China recycling information for Waste Electrical and Electronic Equipment (WEEE)
- Appendix C. Restriction of Hazardous Substances Directive (RoHS)
- Appendix D. Notices
Iftheproblempersists,contactLenovofortechnicalsupport.
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:Youcandisableanysystemtimers,suchastheLCDturn-offtimerortheblanktimerby
doingthefollowing:
1.Gothedesktopandtapthebattery-statusiconintheWindowsnotificationarea.
2.TapMorepoweroptions➙Balanced.
•Problem:WhenIturnonthetablet,nothingisdisplayedonthescreenandthetabletdoesnotbeep
whilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthetabletbypressingandholdingthe
powerbuttonforfoursecondsormore.Turnitonandlistenagain.
Solution:Ensurethat:
–ThetabletisconnectedtotheacpoweradapterbythesuppliedUSBcableandtheacpoweradapter
ispluggedintoaworkingelectricaloutlet.
Thetabletisturnedon.(Turnthepowerbuttononagainforconfirmation.)
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethetabletserviced.
•Problem:WhenIturnonthetablet,onlyawhitepointerisdisplayedonablankscreen.
Solution:Dothefollowing:
1.Turnoffthetablet,andthenturnitonagain.
2.Ifyoustillseeonlythepointeronthescreen,usetherecoverysolutionstorestorethesystemto
thefactorystate.
Iftheproblempersists,havethetabletserviced.
•Problem:Myscreengoesblankwhilethetabletison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
–Tapthetabletscreentoexitthescreensaver.
–Pressthepowerbuttontoresumefromsleeporhibernationmode.
Batteryproblem
•Problem:Thebatterydoesnotchargecorrectly.
Suggestedsolution:Checkiftheacpoweradapterisconnectedcorrectly.Iftheconnectionisgoodbut
thebatterystilldoesnotcharge,contactLenovotoreplacewithanewbattery.
Systemproblem
•Problem:Unabletoturnthetableton.
Suggestedsolution:Connectyourtablettoanacpoweroutlettoseeiftheproblemiscaused
byadrainedbattery.Iftheproblempersists,insertaneedleorastraightenedpaperclipintothe
emergency-resethole.Tolocatetheemergency-resethole,see“Frontviewandsideview”onpage1
.
Iftheproblemstillpersists,contactLenovofortechnicalsupport.
Mediaproblems
•Problem:Theaudioqualityispoororthereisnosoundoutput.
Suggestedsolution:Checkandensurethat:
–Thespeakerisnotcovered.
86ThinkPadHelixUserGuide