User's Manual

Table Of Contents
Chapter8.Troubleshooting
problems...............85
Diagnosingproblems............85
Troubleshooting..............85
Recoveringfromaseveresoftwareproblem...87
Errormessages..............87
Chapter9.Recoveryinformation...89
Refreshingyourtablet............89
Resettingyourtablettothefactorydefault
settings.................89
Usingtheadvancedstartupoptions......90
RecoveringyouroperatingsystemifWindows8.1
failstostart................90
Creatingandusingrecoverymedia......90
Chapter10.Gettingsupport.....93
Locatingimportantproductinformation.....93
Lenovotechnicalsupport..........94
Lenovouserforums.............95
FindingThinkPadoptions..........95
Purchasingadditionalservices........95
AppendixA.Regulatory
information..............97
Wirelessrelatedinformation.........97
LocatingtheUltraConnectwireless
antennas...............98
Locatingwirelessregulatorynotices....99
Exportclassificationnotice..........99
Electronicemissionnotices..........99
FederalCommunicationsCommission
DeclarationofConformity........99
IndustryCanadaClassBemissioncompliance
statement...............99
EuropeanUnion-Compliancetothe
ElectromagneticCompatibilityDirective...100
GermanClassBcompliancestatement...100
KoreaClassBcompliancestatement....101
JapaneseVCCIClassBstatement.....101
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................101
Lenovoproductserviceinformationfor
Taiwan................101
Eurasiancompliancemark..........101
Brazilregulatorynotice...........101
Mexicoregulatorynotice...........101
AppendixB.WEEEandrecycling
information.............103
ImportantWEEEinformation.........103
RecyclinginformationforChina........103
RecyclinginformationforJapan........103
RecyclinginformationforBrazil........104
BatteryrecyclinginformationforTaiwan.....105
BatteryrecyclinginformationfortheUnitedStates
andCanada................105
BatteryrecyclinginformationfortheEuropean
Union..................105
ChinarecyclinginformationforWasteElectrical
andElectronicEquipment(WEEE).......106
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....107
EuropeanUnionRoHS...........107
ChinaRoHS................107
TurkishRoHS...............107
UkraineRoHS...............108
IndiaRoHS................108
AppendixD.Notices.........109
Trademarks................110
iiThinkPadHelixUserGuide