Quick Start Guide

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WISER Systems, Inc. 819 W Hargett St

www.wisersystems.com Raleigh, NC 27603

Use the menu item View → View System Health Info to open the Network Health window.

This window displays a current check of the health state of each Antenna’s short IDs and

hardware IDs, the type of connection being used, a gateway IP if applicable, current

firmware version, and other data. The system will show healthy status for Antennas by

highlighting them in green. It will show questionable status by highlighting in yellow and

will try to recover these Antennas. Unusable Antennas will appear highlighted in red; the

system will not use these Antennas in the network.

To update this window, click the “Refresh” button.

2.7.1 Antenna Field Replacement

Should an antenna be damaged or experience a hardware failure during tracking, it can be

replaced with another antenna that is licensed to the installation. To do so, simply remove

the antenna physically from its mount and insert a new antenna in the same mount. Then

use the menu item View → View System Health Info to open the Network Health window,

select the antenna to-be-replaced from the list, and click the “Field Replace Selected

Antenna” button. In the new window that opens select the replacement antenna and click

“OK.”

2.8 Updating Firmware

The Firmware Update Wizard allows you to program your Antennas with newer versions of

the firmware, provided by your WISER Account Manager or another member of WISER’s

technical support staff. Note: Before updating the Antenna firmware the mesh should be

discovered or a configuration should be loaded.

i. Use the menu item Configure Devices → Update Antenna Firmware to open the

Firmware Update Wizard.

ii. Click the “Select WISER Firmware File” to open the file browser. Then select the file

provided for a firmware update and click the “Next >” button.

iii. On the next window, choose the options that best fit your circumstances. If

Gateways or USB antennas are already discovered, then those devices will be