User Guide
Introduction
7
1.6.3. Q&A Forum
The Wireshark Q and A forum at http://ask.wireshark.org offers a resource where questions and answers
come together. You have the option to search what questions were asked before and what answers were
given by people who knew about the issue. Answers are graded, so you can pick out the best ones easily.
If your issue isn't discussed before you can post one yourself.
1.6.4. FAQ
The "Frequently Asked Questions" will list often asked questions and the corresponding answers.
Read the FAQ!
Before sending any mail to the mailing lists below, be sure to read the FAQ, as it will often
answer the question(s) you might have. This will save yourself and others a lot of time (keep
in mind that a lot of people are subscribed to the mailing lists).
You will find the FAQ inside Wireshark by clicking the menu item Help/Contents and selecting the FAQ
page in the dialog shown.
An online version is available at the Wireshark website: http://www.wireshark.org/faq.html. You might
prefer this online version, as it's typically more up to date and the HTML format is easier to use.
1.6.5. Mailing Lists
There are several mailing lists of specific Wireshark topics available:
wireshark-announce This mailing list will inform you about new program releases, which usually
appear about every 4-8 weeks.
wireshark-users This list is for users of Wireshark. People post questions about building and
using Wireshark, others (hopefully) provide answers.
wireshark-dev This list is for Wireshark developers. If you want to start developing a
protocol dissector, join this list.
You can subscribe to each of these lists from the Wireshark web site: http://www.wireshark.org. Simply
select the mailing lists link on the left hand side of the site. The lists are archived at the Wireshark web
site as well.
Tip!
You can search in the list archives to see if someone asked the same question some time
before and maybe already got an answer. That way you don't have to wait until someone
answers your question.
1.6.6. Reporting Problems
Note!
Before reporting any problems, please make sure you have installed the latest version of
Wireshark.
When reporting problems with Wireshark, it is helpful if you supply the following information: