Installation Manual

34
CONFIDENTIAL UNDER NON-DISCLOSURE AGREEMENT (NDA)
Rev A1
Document:
WSS 4G Ground Installation Manual 750-
00004-00 Reva1.Docx
July -30
2020
6.3.2.2 End-to-End User Device Testing
This section provides guidance on steps to validate an end-to-end user connection(s)
while aircraft is operating within network coverage.
While maintaining the flight plan previously initiated the following user test should be
performed periodically to confirm a connection is maintained and the user experience is
uninterrupted.
1. Using the User device, browse to a known operational website such as
www.wireless2.com and confirm the expected web page is displayed.
2. Initiate a suitable user application such as Netflix or YouTube video streaming.
3. Once playback has begun, validate clear video and audio is present during the
flight.
While not common, if a network connection is lost, the connection should
typically re-establish with 60 seconds. Depending on the application type, a
refresh or restart may be required.
Should a connection not be established or fail to re-establish, refer to Section 7
for troubleshooting guidelines.
Note the connection issues may be because of public internet issues or
circumstances outside of Wireless Systems Solutions control. Please consult
Product Support should this occur to fully diagnose the cause.
.