User's Manual

5Mbps Draft

74 RT 1000 1.5.0 Deployment Guide R03.h

6. Troubleshooting and Tips

Troubleshooting

6.1.4 Ethernet Cables

Use CAT6 enhanced quality cables.

To ensure a protected connection, be sure to use an Ethernet cable with a

protective shell (65-0051) when connecting Ethernet cables to the PoE (see Figure

3–8 Protective Ethernet Connector on page 38).

6.1.5 Antennas

When placing or selecting antennas in, consider the following:

 In areas where there is a steep inclination, smaller gain antennas may provide

a better signal.

 In areas where there is a steep inclination, try to reduce the inclination by

going up or down at an angle rather than straight up or down.

 Use repeaters to cover overpass and steep inclination situations.

 If you need more signal strength, use an extender with a riser to elevate the

antenna. This is the typical scenario with the BSU at the backhaul location.

6.2 Troubleshooting

TBD

6.2.1 Fluidmesh Radios

TBD

Table 6–1 Troubleshooting Fluidmesh Radios

Problem Solutions

Not communicating • Try sending a ping command in a CMD window to the IP address of the

radio.

• If you are trying to connect directly with a computer, make sure you

have configured a private network (see “Create a Private Network” on

page 46).

• Ensure that you have configured the radios as follows:

- FM1100 = mesh POINT (remote backhaul)

- FM3100 = mesh END (central backhaul)

Cannot access GUI If you configure two FM1100 radios on the same mast to be a mesh POINT

and a mesh END, they will communicate over the switch and lock

everything else out of the communication loop. They must both be

configured as mesh POINTs

GUI not responding It takes one full minute to see the alignment statistics in the Fluidmesh GUI

(from the browser), so be sure to wait for it.