Installation Instructions

Wireless Matrix MBS2-LP Installation Guide Document MBUD-0088v1
March 04, 2004 Page 12
RETURN POLICY
If the troubleshooting process in the Potential Problems section of this guide determines the modem to be
defective, return the unit to Wireless Matrix for repair. Contact your service provider and request a Return
Material Authorization (RMA) number. To receive an RMA number, be prepared to provide:
1. Customer Address
2. Contact Name and Phone Number
3. Serial Number
4. P.O # (If unit is out of Warranty)
5. Brief description of the problem
Please fill out the RMA form included in this manual and send it in the box with the unit. To speed the
handling process, please also mark the RMA number on the shipping label. Please return the unit in its
original packing to avoid damage. Ship the unit to:
Wireless Matrix Corporation
c/o Danzas AEI Intercontinental
8-14th Street
Blaine, WA 98230
ATTN: RMA #___________