Installation Instructions

Wireless Matrix MBS2-LP Installation Guide Document MBUD-0088v1
March 04, 2004 Page 10
Potential Problems
The most common problems with the CSC are power connections and configuration. PLEASE consult
your information services department for details in configuring your CSC.
Table 1 lists potential problems with the CSC and suggestions to correct the problems.
Symptom Suggestions
The CSC does not power up. a. Check that the power cable is properly connected
to the antenna and the power source.
b. Using the multi meter, verify power is 11-16 volts
when the vehicle is on.
c. Check the power fuse, and ensure it is connected
properly.
d. Check that the vehicle ignition is on and the
ignition sensor is connected properly.
e. Check that the CSC is powered on.
f. If the problem persists, test the cable for continuity
and/or damage.
Power is on, but the CSC
application will not connect to
the remote host.
a. Check that your CSC is connected to the CSC
DB9 connector, NOT THE TEST PORT.
b. Check that the Wireless Matrix MBS2-LP cable is
properly connected.
c. Contact your service provider and verify the
following:
i. The correct address is configured in the CSC.
ii. The address in the CSC corresponds
with the X.121 and IP address of the Wireless
. Matrix MBS2-LP unit. This address is located
on a label on the Wireless Matrix MBS2-LP.
iii. The Wireless Matrix MBS2-LP unit is
commissioned
and authorized for use.
Table 1. Symptom and Suggestions for Potential Problems