User's Manual
Table Of Contents
- Cambium
- PMP 450 Operations Guide
- Safety and regulatory information
- Contents
- List of Figures
- List of Tables
- PMP support website: http://www.cambiumnetworks.com/support
- Cambium main website: http://www.cambiumnetworks.com/
- Sales enquiries: solutions@cambiumnetworks.com
- Email support: support@cambiumnetworks.com
- Cambium Networks
- 3800 Golf Road, Suite 360
- Rolling Meadows, IL 60008
- Growing Your Network
- Managing Bandwidth and Authentication
- Configuring quality of service
- Maximum Information Rate (MIR) Parameters
- Token Bucket Algorithm
- Maximum Information Rate Data Entry Checking
- Bandwidth from the SM Perspective
- Interaction of Burst Allocation and Sustained Data Rate Settings
- High-priority Bandwidth
- Traffic Scheduling
- Setting the Configuration Source
- Quality of Service (QoS) Tab of the AP
- DiffServ Tab of the AP
- Quality of Service (QoS) Tab of the SM
- DiffServ Tab of the SM
- Configuring a RADIUS server
- Understanding RADIUS for PMP 450
- Choosing Authentication Mode and Configuring for Authentication Servers - AP
- SM Authentication Mode – Require RADIUS or Follow AP
- Handling Certificates
- Configuring your RADIUS servers for SM authentication
- Configuring your RADIUS server for SM configuration
- Using RADIUS for centralized AP and SM user name and password management
- RADIUS Device Data Accounting
- RADIUS Device Re-Authentication
- RADIUS Attribute Framed-IP-Address
- Configuring quality of service
- Managing the network from a Network Management Station (NMS)
- Using Informational Tabs in the GUI
- Viewing General Status (AP)
- Viewing General Status (SM)
- Viewing Session Status (AP)
- Viewing Remote Subscribers (AP)
- Interpreting messages in the Event Log
- Viewing the Network Interface Tab (All)
- Viewing the Layer 2 Neighbors Tab (AP and SM)
- Viewing the Scheduler Tab (AP and SM)
- List of Registration Failures (AP)
- Interpreting Data in the Bridging Table (All)
- Translation Table (SM)
- Interpreting Data in the Ethernet Tab (All)
- Interpreting RF Control Block Statistics in the Radio Tab (All)
- Interpreting Data in the VLAN Tab (ALL)
- Viewing Data VC Statistics (All)
- Viewing Summary Information in the Overload Tab (All)
- Viewing Filter Statistics (SM)
- Viewing ARP Statistics (SM)
- Viewing NAT Statistics (SM)
- Viewing NAT DHCP Statistics (SM)
- Interpreting Data in the GPS Status Page (AP)
- Accessing PPPoE Statistics About Customer Activities (SM)
- Viewing Bridge Control Block Statistics (All)
- Using Tools in the GUI
- Using the Spectrum Analyzer Tool
- Graphical spectrum analyzer display
- Using the AP as a Spectrum Analyzer
- Using the Remote Spectrum Analyzer Tool (AP)
- Using the Alignment Tool (SM)
- Using the Link Capacity Test Tool (AP or SM)
- Using the AP Evaluation Tool (SM)
- Using the OFDM Frame Calculator Tool for Collocation (AP or SM)
- Using the Subscriber Configuration Tool (AP)
- Reviewing the Link Status Tool Results (AP)
- Using the BER Results Tool (SM)
- Using the Throughput Monitoring Tool (AP)
- Using the Sessions Tool (AP)
- Maintaining Your Software
- Troubleshooting
- General planning for troubleshooting
- General fault isolation process
- Secondary Steps
- Procedures for Troubleshooting
- Module Has lost or does not establish connectivity
- NAT/DHCP-configured SM has lost or does not establish connectivity
- SM Does Not Register to an AP
- Module has lost or does not gain sync
- Module does not establish Ethernet connectivity
- Module does not power on
- Power supply does not produce power
- CMM does not pass proper GPS sync to connected modules
- Module Software Cannot be Upgraded
- Module Functions Properly, Except Web Interface Became Inaccessible
- Reference information
PMP 450 Operations Guide
Procedures for Troubleshooting
pmp-0049 (September 2012)
7-7
SM Does Not Register to an AP
To troubleshoot an SM failing to register to an AP, perform the following steps.
Procedure 14 Troubleshooting SM failing to register to an AP
1
Access the Radio tab in the Configuration page of the SM.
2
Note the Color Code of the SM.
3
Access the Radio tab in the Configuration page of the AP.
4
Verify that the Color Code of the AP matches that of the SM.
5
Note the Radio Frequency Carrier of the AP.
6
Verify that the value of the RF Frequency Carrier of the AP is selected in the Custom Radio
Frequency Scan Selection List parameter in the SM.
7
In the AP, verify that the Max Range parameter is set to a distance slightly greater than the
distance between the AP and the furthest SM that must register to this AP.
8
Verify that no obstruction significantly penetrates the Fresnel zone of the attempted link.
9
Access the General Status tab in the Home page of each module.
10
Remove the bottom cover of the SM to expose the LEDs.
11
Power cycle the SM.
RESULT: Approximately 25 seconds after the power cycle, the green LED labeled LNK
should light to indicate that the link has been established. If the orange LED labeled SYN is
lit instead, then the SM is in Alignment mode because the SM failed to establish the link.
12
If the AP is configured to require authentication, ensure proper configuration of RADIUS or
preshared AP key.
13
In this latter case, and if the SM has encountered no customer-inflicted damage, then request
an RMA for the SM.