User's Manual
Table Of Contents
- Cambium
- PMP 450 Operations Guide
- Safety and regulatory information
- Contents
- List of Figures
- List of Tables
- PMP support website: http://www.cambiumnetworks.com/support
- Cambium main website: http://www.cambiumnetworks.com/
- Sales enquiries: solutions@cambiumnetworks.com
- Email support: support@cambiumnetworks.com
- Cambium Networks
- 3800 Golf Road, Suite 360
- Rolling Meadows, IL 60008
- Growing Your Network
- Managing Bandwidth and Authentication
- Configuring quality of service
- Maximum Information Rate (MIR) Parameters
- Token Bucket Algorithm
- Maximum Information Rate Data Entry Checking
- Bandwidth from the SM Perspective
- Interaction of Burst Allocation and Sustained Data Rate Settings
- High-priority Bandwidth
- Traffic Scheduling
- Setting the Configuration Source
- Quality of Service (QoS) Tab of the AP
- DiffServ Tab of the AP
- Quality of Service (QoS) Tab of the SM
- DiffServ Tab of the SM
- Configuring a RADIUS server
- Understanding RADIUS for PMP 450
- Choosing Authentication Mode and Configuring for Authentication Servers - AP
- SM Authentication Mode – Require RADIUS or Follow AP
- Handling Certificates
- Configuring your RADIUS servers for SM authentication
- Configuring your RADIUS server for SM configuration
- Using RADIUS for centralized AP and SM user name and password management
- RADIUS Device Data Accounting
- RADIUS Device Re-Authentication
- RADIUS Attribute Framed-IP-Address
- Configuring quality of service
- Managing the network from a Network Management Station (NMS)
- Using Informational Tabs in the GUI
- Viewing General Status (AP)
- Viewing General Status (SM)
- Viewing Session Status (AP)
- Viewing Remote Subscribers (AP)
- Interpreting messages in the Event Log
- Viewing the Network Interface Tab (All)
- Viewing the Layer 2 Neighbors Tab (AP and SM)
- Viewing the Scheduler Tab (AP and SM)
- List of Registration Failures (AP)
- Interpreting Data in the Bridging Table (All)
- Translation Table (SM)
- Interpreting Data in the Ethernet Tab (All)
- Interpreting RF Control Block Statistics in the Radio Tab (All)
- Interpreting Data in the VLAN Tab (ALL)
- Viewing Data VC Statistics (All)
- Viewing Summary Information in the Overload Tab (All)
- Viewing Filter Statistics (SM)
- Viewing ARP Statistics (SM)
- Viewing NAT Statistics (SM)
- Viewing NAT DHCP Statistics (SM)
- Interpreting Data in the GPS Status Page (AP)
- Accessing PPPoE Statistics About Customer Activities (SM)
- Viewing Bridge Control Block Statistics (All)
- Using Tools in the GUI
- Using the Spectrum Analyzer Tool
- Graphical spectrum analyzer display
- Using the AP as a Spectrum Analyzer
- Using the Remote Spectrum Analyzer Tool (AP)
- Using the Alignment Tool (SM)
- Using the Link Capacity Test Tool (AP or SM)
- Using the AP Evaluation Tool (SM)
- Using the OFDM Frame Calculator Tool for Collocation (AP or SM)
- Using the Subscriber Configuration Tool (AP)
- Reviewing the Link Status Tool Results (AP)
- Using the BER Results Tool (SM)
- Using the Throughput Monitoring Tool (AP)
- Using the Sessions Tool (AP)
- Maintaining Your Software
- Troubleshooting
- General planning for troubleshooting
- General fault isolation process
- Secondary Steps
- Procedures for Troubleshooting
- Module Has lost or does not establish connectivity
- NAT/DHCP-configured SM has lost or does not establish connectivity
- SM Does Not Register to an AP
- Module has lost or does not gain sync
- Module does not establish Ethernet connectivity
- Module does not power on
- Power supply does not produce power
- CMM does not pass proper GPS sync to connected modules
- Module Software Cannot be Upgraded
- Module Functions Properly, Except Web Interface Became Inaccessible
- Reference information
General fault isolation process
Troubleshooting
7-2
pmp-0049 (September 2012)
General fault isolation process
Effective troubleshooting also requires an effective fault isolation methodology that includes
attempting to isolate the problem to the level of a system, subsystem, or link, such as
o AP to SM
o AP to CMM
o AP to GPS
o CMM to GPS
o BHM to BHS
o BHM to CMM
o power
researching Event Logs of the involved equipment
interpreting messages in the Event Log
answering the questions listed in the following section.
reversing the last previous corrective attempt before proceeding to the next.
performing only one corrective attempt at a time.
Questions to help isolate the problem
When a problem occurs, attempt to answer the following questions:
What is the history of the problem?
o Have we changed something recently?
o Have we seen other symptoms before this?
How wide-spread is the symptom?
o Is the problem on only a single SM? (If so, focus on that SM.)
o Is the problem on multiple SMs? If so
is the problem on one AP in the cluster? (If so, focus on that AP)
is the problem on multiple, but not all, APs in the cluster? (If so, focus on those APs)
is the problem on all APs in the cluster? (If so, focus on the CMM and the GPS signal.)
Based on data in the Event Log
o does the problem correlate to External Hard Resets with no WatchDog timers? (If so, this
indicates a loss of power. Correct your power problem.)
o is intermittent connectivity indicated? (If so, verify your configuration, power level, jitter,
cables and connections, and the speed duplex of both ends of the link).
o does the problem correlate to loss-of-sync events?
Are connections made via shielded cables?
Does the GPS antenna have an unobstructed view of the entire horizon?
Has the site grounding been verified?