User's Manual

Table Of Contents
PMP 450 Operations Guide
General planning for troubleshooting
pmp-0049 (September 2012)
7-1
Chapter 7: Troubleshooting
General planning for troubleshooting
Effective troubleshooting depends in part on measures that you take before you experience trouble in
your network. Cambium recommends the following measures for each site:
Identify troubleshooting tools that are available at your site (such as a protocol analyzer).
Identify commands and other sources that can capture baseline data for the site. These may
include
o ping
o tracert or traceroute
o Link Capacity Test results
o throughput data
o Configuration tab captures
o Status tab captures
o session logs
o web browser used
Start a log for the site.
Include the following information in the log:
o operating procedures
o site-specific configuration records
o network topology
o software releases, boot versions, and FPGA firmware versions
o types of hardware deployed
o site-specific troubleshooting processes
o escalation procedures
Capture baseline data into the log from the sources listed in bullet 2