User Guide
Table Of Contents
- Introduction
- ERD Commander 2003 Setup
- Using ERD Commander 2003
- Logon
- Windowing Shell
- System Information
- Explorer
- Volume Properties
- Folder Properties
- Resetting Permissions
- Mapping Network Drives
- Adding a Domain
- Using File Search
- Using FileRestore
- Command Prompt
- Chkdsk
- Diskpart
- Regsvr32
- Notepad
- Regedit
- Using Service and Driver Manager
- Using Event Log Viewer
- Filtering Events
- Using TCP/IP Configuration
- Using Disk Management
- Locksmith
- File Sharing
- System Restore
- System Compare
- Running External Commands
- Disk Commander
- Frequently Asked Questions
- Sales
- Technical Support
- Index
ERD Commander 2003
User’s Guide
7 Technical Support
To view Online Help, press F1 or select Help from the ERD Commander
2003 Start Menu.
To access the ERD Commander 2003 Support Knowledge Base, visit our
support web site at:
www.winternals.com/support
You may also request help by email for issues not covered in the Online Help
or Support Knowledge Base. Please visit:
www.winternals.com/support/getsupport.asp
or send email to:
support@winternals.com
Customers who have purchased Product Assurance may receive phone
support by calling 512-330-9861.
Before contacting support, please determine if the problem is reproducible,
and if so, record the steps necessary to reproduce it. In addition, please have
the following information about your system ready:
Windows version (including Service Pack) of the system being
repaired,
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•
•
•
Memory size, disk types, and file system types
Version of ERD Commander 2003
The License Number shown on the lower right of your ERD
Commander 2003 desktop
Winternals Software Page 78