User Guide

ERD Commander 2002
Winternals Software LP Page 54
25 Technical Support
♦ For access to the latest updates on ERD Commander 2002, or to
search the Winternals Knowledge Base, please visit our support
website at:
http://www.winternals.com/support
♦ If you encounter a problem while using ERD Commander 2002 that
requires technical support, please e-mail us at:
[e-mail]
♦ For urgent matters, please call the following number and request
Technical Support:
512-330-9861
Before contacting support, please determine if the problem is reproducible,
and if so, record the steps necessary to reproduce it. In addition, please have
the following information ready:
♦ Windows version (including Service Pack) of the system being
repaired
♦ Version of ERD Commander 2002
♦ Memory size, disk types, and file system types
♦ The License Number shown on the lower right of your ERD
Commander 2002 desktop