User Guide

ERD Commander 2000
Winternals Software LP Page 43
8 Technical Support
♦ If you encounter a problem while using ERD Commander 2000 that
requires technical support, please e-mail us at:
[e-mail]
♦ You can also view our Frequently Asked Questions and download
free updates from our web site at:
http://www.winternals.com/support
♦ For urgent matters, please call the following number and request
Technical Support:
512-330-9861
Before contacting support, please determine if the problem is reproducible
and record the steps necessary to reproduce it. In addition, please have the
following information about your system ready:
♦ Version of Windows NT or Windows 2000
♦ Version of ERD Commander 2000
♦ Memory size, disk types, and file system types