User`s manual

WHB-15 FAQ
Whenever I move the mouse cursor, the audio cuts out
This cutting out is a result of your headset and mouse competing for Bluetooth bandwidth
through the A2DP connection on your computer. The best way to resolve the issue is to use
the bluetooth dongle. It separates the headset from the internal bluetooth connection and
will resolve the cutting out issue.
Poor Quality or "dirty" sound
You may occasionally get an obvious "dirty" signal of very poor quality. This seems to be
something to do with the Mac's A2DP connection and ability to prioritize the bandwidth
intensive stereo bluetooth connection above less demanding simpler bluetooth products like
keyboards and mice.
Fix:
1. Disconnect / turn off all bluetooth devices from the Mac
2. Unpair the WHB-15 headset (remove/delete the WHB-15 headset from your bluetooth
devices)
3. Pair the WHB-15 headset before all other bluetooth devices are turned back on so it has
first priority
4. Reconnect all other Bluetooth devices
This will prioritize the bandwidth to the WHB-15 headset before your other devices resulting
a better audio experience. If you experience the same problem again, just turn off your
other bluetooth devices before turning on your WHB-15 headset. This will place the headset
first in line for bandwidth. If the above does not resolve the problem follow the same steps
but also un-pair ALL devices in step 1.
Phone shows connection to headset, but no longer plays music to headset
Close the streaming music program on your device and launch it again to reestablish the
streaming music connection to the headset.
Can I use the WHB-15 bluetooth stereo headphones with more than one device at the
same time?
No, you can only use the WHB-15 headset with 1 devices at a time. Once it is connected to
one device, it won't connect to the others at the same time.
Will the WHB-15 headphones work with any brand of bluetooth adapter?
Perhaps, the WHB-15 headphone is configured like for using with updated A2DP enable
adapters and bluetooth mobile phone. Not all brand of bluetooth adapter or product has
been tested for using with the WHB-15 headset.