Instruction manual

ManualsBrandsWinSystems ManualsComputer equipmentCX 3-26

ICS 92/52 INTERCOM PANELS

INSTRUCTION MANUAL

CLEAR-COM ECLIPSE

Summary of content (73 pages)

PAGE 1
CLEAR-COM ECLIPSE ICS 92/52 INTERCOM PANELS INSTRUCTION MANUAL
PAGE 2
ICS 92/52 Intercom Panels Instruction Manual © 1997, 2000, 2004, 2005, 2008, 2009 Vitec Group Communications Ltd. All Rights Reserved. Part Number 810301Z Rev. 4 Vitec Group Communications LLC 850 Marina Village Parkway Alameda, CA 94501 U.S.A Vitec Group Communications Ltd 7400 Beach Drive IQ Cambridge Cambridgeshire United Kingdom CB25 9TP The Vitec Group plc Beijing Representative Office Room 706, Tower B Derun Building, YongAn Dongli A No.3 Jianwai Ave., Chaoyang District Beijing, P.R.
PAGE 3
CONTENTS OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Front-Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . 1-2 Communication-Error Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Speaker/Headset Level Controls . . . . . . . . . .
PAGE 4
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Digital Matrix Frame to Panel Wiring. . . . . . . . . . . . . . . . . . . . . . . 2-1 Single-Pair Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Coax Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Main AC Power . . . . .
PAGE 5
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Package Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 OPT-100 Auxiliary Audio I/O Option . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Audio . . . . . . . . . . . . .
PAGE 6
iv Clear-Com Communication Systems ICS 92/52 Intercom Panels Instruction Manual
PAGE 7
IMPORTANT SAFETY INSTRUCTIONS For your safety, it is important to read and follow these instructions before operating an ICS-92/52 intercom panel: (1) WARNING: To reduce the risk of fire or electric shock, do not expose an ICS-92/52 intercom panel to rain or moisture. Do not operate an ICS-92/52 intercom panel near water, or place objects containing liquid on it. Do not expose an ICS-92/52 intercom panel to splashing or dripping water.
PAGE 8
of the potential danger of electric shock if the panel is used improperly. They also refer you to important operating and maintenance instructions in the manual. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol alerts you to the presence of uninsulated dangerous voltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case.
PAGE 9
1 OPERATION INTRODUCTION This chapter describes how to operate the ICS-92 and ICS-52 intercom panels and their digital equivalents, the ICS-92T and ICS-52T intercom panels. Panel operators can use this manual after the Eclipse System has been correctly installed and configured. DESCRIPTION The ICS-92/92T and ICS-52/52T intercom panels are each assembled in a small 1-RU high (1.75 in. or 44.45 mm) chassis. The ICS-92/92T has nine selector keys; the ICS-52/52T has five.
PAGE 10
FRONT-PANEL CONTROLS AND INDICATORS The front-panel controls and indicators include: • Communication-error indicator • Talk/listen selectors and indicators • “Answer Back” facility • Function buttons Communication-Error Indicator If the panel should lose data communication with the matrix frame, all of the red LEDs will flash slowly. When data communication is restored, the panel will automatically return to normal operation.
PAGE 11
Talk/Listen Selectors and Indicators The following section describes the operation of the talk/listen selectors and their associated indicators. Selector Operation The selectors operate as both talk and listen selectors; they also work as volume controls when the panel is in listen-level mode (see“Listen Level Button” on page 1-6). Pressing a selector down accesses a talk label; pushing it up accesses a listen label.
PAGE 12
In-Use Tally Indicator If a selector is assigned to a label and another panel is currently using that label, the LED will double-flash once per second to indicate the label is in use. This tally must be enabled from the configuration software. Telephone Off-Hook Tally Indicator When a telephone interface is assigned to a talk selector, the talk LED will flash once per second if that telephone is off the hook. This tally must be enabled from the configuration program.
PAGE 13
• The calling panel’s label will be placed in the answer-back stack and be shown in the answer-back display. The maximum stack size is eight calls. • The red LED will flash. These two conditions will continue until the call is answered, or until the answer-back time-out period lapses and the caller’s label is automatically removed. To answer the call, push the “Answer Back” selector. The red LED will turn off and the green LED will turn on, indicating an active talk path to the caller.
PAGE 14
switch back to panel microphone operation. The LED will be on when the panel microphone is active. Mic On Button This button activates the panel or headset microphone, whichever has been selected. The green LED indicates when the microphone is on. If a talk is activated while the microphone is off, it will turn on. Speaker On Button This button functions only when a headset is plugged into the panel. To toggle the speaker on and off, push the “Speaker On” button. The LED indicates when the speaker is on.
PAGE 15
1. Push and hold (for at least 1 second) the “Listen Level” button until the panel indicates it is in “Call Signal” mode. The call signal will be sent each time the selector with that label assignment is pushed down and will remain so until the call-signal mode times out (about 5 seconds). Call signals can be issued to any talk label assigned to a panel’s talk/listen selectors. If more than one label is assigned to a selector, all labels will receive the signal.
PAGE 16
The panel operator can decline the upgrade by pressing the “NO” key after which the panel will return to the normal display. If the upgrade is declined it will not be offered again until a black reset is performed on the matrix. If the panel user pressed the “YES” key a confirmation request is display on the panel. The confirmation display is “ARE YOU SURE nnnnn YES NO”.
PAGE 17
EXPANSION PANEL OPERATION Optional expansion panels provide additional selectors that operate the same way as a panel’s selectors, including talk, listen, tally, and error indication. The XPL-12 expansion panel provides 12 additional selectors. The XPL-22 expansion panel provides 22 additional selectors. Each expansion panel offers illuminated 5-character labels for every key. Only one rack unit (1RU) of a standard Electronics Industry Association equipment rack is required for each expansion panel.
PAGE 18
1-10 Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual
PAGE 19
2 INSTALLATION INTRODUCTION This chapter covers the installation of the ICS-92/92T and ICS-52/52T intercom panels.
PAGE 20
For more information on the DIG-2 digital interface and the DIF-102 frame which houses it, refer to the DIG-2/DIF-102 Digital Interface and Frame Instruction Manual in the Eclipse set of manuals. Single-Pair Digital Single-pair digital wiring requires double-shielded 24 AWG conductor CAT-6E enhanced STP cable. Pair 1 transmits and receives multiplexed digital and analog between the matrix port and the panel.
PAGE 21
Matrix Frame End BNC-16 No Connection (NC) 1 1 No Connection (NC) 2 2 No Connection (NC) 3 Panel End 3 Pair 1 Multiplexed Data/Audio 4 4 Multiplexed Data/Audio 5 5 No Connection (NC) 6 6 No Connection (NC) 7 7 No Connection (NC) 8 8 Figure 2-3: Matrix Frame to Digital Panel Wiring Using BNC-16 and Coax MAIN AC POWER The ICS-52/52T and ICS-92/92T panels can be powered by any source that can supply between 12 and 16 V RMS AC at 750 mA.
PAGE 22
HEADSET SIDETONE Sidetone is the sound of the user’s voice in his headset. To adjust sidetone: 1. Remove the panel cover. 2. Find the sidetone control (marked “P2 Sidetone”) on the main PCB. See Figure 3. 3. Connect a headset to the panel. 4. While speaking into the headset microphone, use a small screwdriver to turn the sidetone control until the sidetone is at the desired level. 5. Re-install the panel cover.
PAGE 23
Refer to the Eclipse Configuration System Instruction Manual for instructions on muting the speaker. PAGE VOLUME LEVEL When Page Override is assigned to a label, the audio level at the destination panel(s) is predetermined. This function allows talking to someone even if his panel’s volume control is off. Two things will happen when a panel activates such a label: • If the destination speaker was off, it will turn on.
PAGE 24
2-6 Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual
PAGE 25
3 MAINTENANCE INTRODUCTION This section provides panel microprocessor resetting instructions, troubleshooting guidelines, schematics, assembly drawings, and component lists for the ISC-92 and ICS-52 intercom panels and the ICS-92T and ICS-52T digital intercom panels. For information on XPL Accessory Panels, the OPT-100, and the COM-1 communications module, see the ICS-2003 Intercom Panel Instruction Manual (part 810303Z). These panels operate at 14 VAC, supplied from an external transformer.
PAGE 26
The panel appears to activate talk paths, but other panels can’t hear the panel operator. 1. Check Mic On/Off and Panel Mic buttons to ensure the intended microphone is selected and on. 2. If the correct microphone is turned on, ensure the panel audio has not been muted externally through the logic inputs. 3. Make sure the panel has not been defined as a nearby panel. 4. Enable Eavesdropping on the panel. 5. Test the integrity of the panel’s audio path by temporarily setting a forced listen to it. 6.
PAGE 27
1. Adjust the “Page Volume” control of the panel using the configuration program (refer to the PGM-WIN System Configuration Manual). 2. Check the panel’s configuration to see if page override is enabled. Announce tones (eavesdropping indication, change tones, etc.) aren’t heard at the panel. 1. Check the panel’s Configuration menu to see if the monitoring tones and change tones are enabled. Accessory panel keys do not function. 1. Check the accessory panel’s connection on the panel’s rear panel. 2.
PAGE 28
Figure 3-5: Digital Block Diagram—ICS-92/92T/ICS-52/52T Main PCB 3-4 Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual SERIAL BUS TO XP PANELS AUX RELAY MUTE RELAY DATA IN DATA OUT CLOCK RESET DATA DUAL DIGITAL POTS FOOT SWITCH INPUT EXTRA LOGIC INPUT HEADPHONE SENSE INPUT DUAL DIGITAL POTS STROBE FRONT PANEL TALK/LISTEN KEYS & LEDS 8-BIT SHIFT REGISTER CLOCK CLOCK OSC MICROPROCESSOR RESET A/D BUS A8-A15 LO PASS FILTER A8-A15 ADDRESS DECODER CONTROL BUS R
PAGE 29
8 D 7 6 5 4 3 07 XTAL Y1 8.000MHz 27pF C11 .01uF D2 1N4003 47 R10 10K MPSA13 Q1 R9 100K EXTRA LOGIC INPUT FOOT SW INPUT HEAD SENSE INPUT MUTE RELAY OUTPUT ANNOUNCE TONE OUT POT SERIAL DATA OUT POT SERIAL CLOCK POT SERIAL RESET 34 33 32 31 30 29 28 27 PA0 PA1 PA2 PA3 PA4 PA5 PA6 PA7 XP/AUDIO DATA OUT XP/AUDIO CLOCK XP RESET AUDIO RESET AUX.
PAGE 30
Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual 3-6
PAGE 31
Figure 3-7: Audio Block Diagram—ICS-92/ICS-52 Main PCB Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual 3-7 MICROPHONE HEADSET MICROPHONE PANEL RS-422 COM MODULE LISTEN 4-WIRE TALK 4-WIRE OUT FEED SPEAKER OUTPUT SA OUTPUT HOT MIC AUX.
PAGE 32
3-8 Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual
PAGE 33
6 5 9 + -15A IC13B 8 C31 HEADSET MIC. C34 x FROM HEADSET CONNECTOR R49 47K 1uF NP R45 5 100 R60 1K C27 C62 .002uF 1uF NP R54 R59 4.02K* C41 6 S R92 56K 4.02K* .0068uF (SIDETONE SW) IC13A 3 2 13 1 4 DG211 7 IC20B LM833 .01uF C47 Y C C61 R84 470K 2N2222 Q8 R96 1M R94 6 10K R83 10K 5 5 .1uF R85 3.3K 7 IC15B NE5532 R97 C67 .22uF 5.1K + R100 8.2K .0039uF IC23B NE5532 IC21 LM384 2 C65 7 6 C68 14 1 1uF NP C52 + 1000uF 8 R86 3.
PAGE 34
Figure 3-9: Assembly Drawing—ICS-92/92T/ICS-52/52T Main PCB Rev.
PAGE 35
BILL OF MATERIALS FOR ICS-92/92T MAIN PCB 3-11 CAPACITORS Value Type 27 PF CERAMIC 47 PF CERAMIC 100 PF CERAMIC Volts 50 50 50 200 PF 6800 PF 001 UF 0022 UF 0047 UF 0047 UF 01 UF 022 UF 047 UF 1 UF CERAMIC CERAMIC CERAMIC MYLAR MYLAR CERAMIC CERAMIC MYLAR MONO MONO 1 22 1 1 2.2 22 22 Tol.
PAGE 36
Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual RESISTORS & RESISTOR PACKS Value Power Type 1 OHM 1/4W CARBON FILM 2.2 OHMS 1/4W CARBON FILM 22 OHMS 1/4W CARBON FILM 22 OHMS 1W CARBON FILM 47 OHMS 1/4W CARBON FILM Tol. 5% 5% 5% 5% 5% Part # 410139 410113 410004 410174 410039 82 100 OHMS 1/4W CARBON FILM OHMS 1/4W CARBON FILM 5% 5% 410038 410071 220 OHMS 1/4W CARBON FILM 5% 410007 240 5 1K 1.2 2.2K R32 2.4K 2.7K 3.0K 3.
PAGE 37
24K OHMS 1/4W CARBON FILM 33K OHMS 1/4W CARBON FILM 39.2K OHMS 1/8W METAL FILM 5% 5% 1% 47K 56K 100K 150K 220K 470K 1M 2.
PAGE 38
480206 480167 480177 480134 IC23 IC25 IC9 IC10 IC6 Description Part # Designator 2.1MM CO-AX PC MTG POWER DB-9F RT ANG PC MTG DB-15F RT ANG PC MTG 8.000MHZ PARALLEL CRYSTAL 0.90A POLY SWITCH JUMP JAX SPDT 12V PC RELAY ITT#SZ12 210213 210186 210187 230003 520036 210103 450006 J4 J2 J1 Y1 F1 JP2 K1 K2 78SR105HC REGULATOR, 5V SWITCHER 1A LM317T REGULATOR, POS ADJ 1.5A LM337T REGULATOR, NEG ADJ 1.
PAGE 39
D 8 +5V R1 100K C1 .
PAGE 40
Figure 3-11: Assembly Drawing—ICS-92/92T Selector Switch PCB Rev.
PAGE 41
BILL OF MATERIALS FOR ICS-92/92T SELECTOR SWITCH PCB CAPACITORS Value Type 22 PF CERAMIC 1 UF MONO 10 UF ALUMINUM Volts 50 50 50 Tol. 10% 10% RESISTORS & RESISTOR PACKS Value Power Type 0 OHM JUMPER 1 OHMS 1/4W CARBON FILM R7 R8 200 OHMS 1/4W CARBON FILM R12 R13 4.7K OHMS 1/4W CARBON FILM R16 R17 8.2K OHMS 1/4W CARBON FILM 100K OHMS 1/4W CARBON FILM Part # 150098 150035 150064 Designator C5 C6 C2 C3 C4 C1 Tol.
PAGE 42
Figure 3-12: Assembly Drawing—ICS-92/92T Display PCB Rev.
PAGE 43
BILL OF MATERIALS FOR ICS-92/92T DISPLAY PCB CAPACITORS Value Type .1 UF MON 22 UF TAN Volts 50 16 Tol. 10% RESISTORS & RESISTOR PACKS Value Power Type 100K OHMS 1/4W CARBON FILM Part # Designator 150035 C1 150032 C2 C3 C4 Tol.
PAGE 44
Clear-Com Communication Systems ICS 92/52 Intercom Panel Instruction Manual 2132 ECO# A REV 8 DESCRIPTION RELEASE ADD JP-1 BY HCP 11/1/94 DATE CM 03/23/95 CM 7 CHK 6 X1 P1.0 P1.1 P1.2 P1.3 P1.4 P1.5 P1.6 P1.7 RST 5 P3.0 P3.1 P3.2 P3.3 P3.4 P3.5 P3.6 P3.7 VCC VCC VCC VCC VCC C2 .1uF IC3 SCD55104 5 4 3 2 1 23 22 21 P0.0 8 P0.1 7 P0.2 6 IC1 87C751 S3 = ANSWERBACK KEY 13 14 15 16 17 18 19 20 9 10 X2 11 S4 - S8 = TALK/LISTEN 1 - 5 +5V Y1 8.
PAGE 45
J3 C NO NC R10 R13 R12 R11 S1 C NO NC Copyright 1994 D2 Clear-Com S2 D1 ASSY 710343/710346/710367 NO IC3 C NC C3 S3 D11 C NC D12 IC2 NO C4 S4 D3 D4 C NO NC R14 R15 R1 S5 R16 C2 IC1 NC IC AP R17 JP1 C NO S6 R6 R4 R5 D5 D6 C NO NC + C1 S7 R9 C6 C NC Y1 NO S8 D7 C5 D8 C NO NC R18 S9 D9 D10 C NC NO R8 R7 R3 R2 S10 J4 Figure 3-14: Assembly drawing—ICS-52/52T Selector Switch PCB Rev.
PAGE 46
BILL OF MATERIALS FOR ICS-52/52T SELECTOR SWITCH PCB CAPACITORS Value Type 22PF CERAMIC 1UF MONO 10UF ALUMINUM Volts 50 50 50 Tol. 10% 10% RESISTORS & RESISTOR PACKS Value Power Type 0 OHM JUMPER 00 OHMS 1/4W CARBON FILM 200 OHMS 1/4W CARBON FILM 4.7 OHMS 1/4W CARBON FILM 8.2K OHMS 1/4W CARBON FILM 100K OHMS 1/4W CARBON FILM Part # 150098 150035 150064 Designator C5 C6 C2 C3 C4 C1 Tol.
PAGE 47
Figure 3-15: Assembly Drawing—ICS-52/52T Selector Switch LED PCB Rev.
PAGE 48
BILL OF MATERIALS FOR ICS-52/52T DISPLAY PCB CAPACITORS Value Type .1UF MON 22UF TAN Volts 50 16 Tol. 10% RESISTORS & RESISTOR PACKS Value Power Type 100K OHMS 1/4W CARBON FILM Part # Designator 150035 C1 150032 C2 C3 C4 Tol.
PAGE 49
BILL OF MATERIALS FOR ICS-92/ICS-92T FUNCTION SWITCH PCB RESISTORS & RESISTOR PACKS Value Power Type 1K OHMS 1/4W CARBON FILM 5K OHMS POT PC MOUNT Tol.
PAGE 50
A B C D E (RAM) 1 4 TP18 14 VSS MS2 5 IC8A LMC6482 BNC (DSP/EPROM) CGND AGND /MSC0 MA15/MCS3 MA14 MA13 AVCC MA12 AGND QVCC QGND MA11 MA10 MA9 MA8 AGND MA7 AVCC MA6 MA5 MA4 R24 32 /INT 4.75K* DSP56004 /CODECRES 40 /RESET 34 33 CDOUT 29 CDIN CCLK 30 /CCS SPMISO SPMOSI SPCLK R29 +5D0 C23 R32 VA 18 VD 42 21 LIN1 19 RIN1 22 20 LIN2 RIN2 604* C13 .0047uF +5D0 IC7 35 SMODE3 26 SMODE2 23 SMODE1 MF6 28 MF7 25 MF8 24 4.75K* 4.75K* 4.
PAGE 51
OUT 52/92 IN 2003 M1 S1 1 J1 IC2 TP1 J5 C8 L2 J2 C47 L3 JP1 C27 C1 R3 C2 R6 R4 J4 GND 25 C26 IC5 R46 19 18 IC3 26 R2 R47 + R1 C6 C41 M4 + IC4 C5 R49 C37 TP46 C4 TP27 4 + R42 80 R56 C40 C3 60 TP12 R50 109 IC1 R51 108 R44 61 IC6 C36 144 12 11 5 R55 1 R48 C38 FCL1 C7 T1 D1 R52 C28 R45 IC9 R53 C33 R11 C29 C42 R73 C39 C46 R70 R69 R67 C45 20 R68 R65 R36 C35 R33 41 R37 R38 21 R64 C34 R39 R72 C52 73 36 C10 C44 40 C9 X4 R9 R4
PAGE 52
.47 uF C18 10 uF 100 uF Tantalum SMD35V 10% 151184 C4 C5 C6 C17 Tantalum SMD25V Aluminum 16V 10% 20% 151192 C19 C24 C25 150155 C7 RESISTORS Value Power Type 0 OHM 1/10 SMD R34 R35 R36 2.2 OHM 1/10 47.5 OHM 1/10 221 OHM 1/10 R48 R49 R50 Tol. Part # Designator 411100 R16 R22 SMD SMD SMD 5% 1% 1% R40 R75 411181 R30 411262 R4 411326 R46 R47 R51 R52 R53 R54 301 OHM 392 OHM 604 OHM R55 1.
PAGE 53
MT9171APDIGITAL NETWORK INT.
PAGE 54
MISCELLANEOUS Device Description Part # Designator Connector JUMP JAX 210103 JP1 Connector HEADER MULTI PIN HEADER((PER)PIN)210112JP1(2) Connector 15 PIN (M) RT ANG PC MTG D TYPE CON210188J1 Connector DUAL ROW HEADER 17 POS. .
PAGE 55
4 SPECIFICATIONS 0 dBv is referenced to 0.
PAGE 56
Power 4W LINE INPUT (2 -PAIR LISTEN FROM MATRIX) Type Impedance Level Freq. Resp. Transformer Balanced 8k Ohms Bridging 0 dBv nominal 100 Hz to 15 kHz +/- 2 dB LINE OUTPUT (2-PAIR TALK TO MATRIX) Type Impedance Level Freq. Resp.
PAGE 57
PACKAGE DIMENSIONS Height Width Depth Weight 1.75 in. (44mm), 1 RU 19.0 in. (483mm) 6.75 in. (171mm) 4.27 lbs. (2.0kg) OPT-100 AUXILIARY AUDIO I/O OPTION AUDIO Output Signal Levels Impedance Frequency Response Distortion 0.0 dBv nominal 600 Ohms, transformer balanced 100 Hz to 10 kHz, +/- 2 dB of mic preamp or external program input Less than 0.
PAGE 58
Notice About Specifications While Vitec Group Communications makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-center specifications and are included for customer guidance and to facilitate system installation. Actual operating performance may vary.
PAGE 59
5 GLOSSARY Analog Port Any of the Eclipse matrix’s analog input/output RJ-45 connectors that are used to connect cable from the matrix to panels and interfaces. Each “port” connects to a separate audio channel in the matrix intercom system. Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next. In the Eclipse matrix the bus is located in the etched surface of the midplane.
PAGE 60
Fiber-optic Cable A fiber-optic cable consists of a glass core covered with a reflective material called “cladding” and several layers of buffer coating to protect the cable from the environment. A laser sends light pulses through the glass core to the other end of the cable. FreeSpeak Digital wireless communications product. Sold under the FreeSpeak name in Europe and Asia and CellCom in USA. Full Duplex Refers to transmission of signals in two directions simultaneously. IFB “Interruptible Foldback”.
PAGE 61
by manufacturers. Single-mode fiber evolved as production methods improved. Multiplexing The process by which two or more signals are transmitted over a single communications channel. Examples include time division and wavelength division multiplexing. Nanometer (nm) Common unit of measure for wavelength. One billionth of a meter. Non-volatile Memory Data stored in the CPU’s firmware (ROM) that is not lost when the power is turned off.
PAGE 62
VOX In the Eclipse system, when audio at a panel exceeds a threshold, a light switches on at the panel’s port card to visually cue the operator. The threshold level is set in the Eclipse Configuration Software. V-Series Communications panels used with Eclipse systems providing advanced facilities. Available in rack mount and desktop formats. Wavelength-division Multiplexing (WDM) A method of multiplexing optical signals developed for use on fiber-optic cable.
PAGE 63
ECLIPSE MANUALS The following manuals are available covering Eclipse products and accessories.
PAGE 64
Eclipse FIM-102 Fiber Interface Instruction Manual - 810319Z Eclipse FIM-108 Fiber Interface Instruction Manual - 810291Z Eclipse IFB-104 Interface Instruction Manual - 810268Z Eclipse 4000 Series II Panels Installation Guide - STA0530Z Eclipse 4000 Series II Panels User Guide - STA0531Z Eclipse ICS 1008E/1016E Panels Instruction Manual - 810404Z Eclipse ICS 102/62 Panels Instruction Manual - 810302Z Eclipse ICS 2003 Panel Instruction Manual 810303Z Eclipse ICS 92/52 Panels Instruction Manual - 810301Z Ecli
PAGE 65
LIMITED WARRANTY This document details the Clear-Com Standard Limited Warranty for all new products for sale within all regions with the exception of Military, Aerospace, and Government (MAG). EXCEPT AS SET FORTH HEREIN ("LIMITED WARRANTY"), CLEAR-COM MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 1.
PAGE 66
(5) All software products, including Concert (Client and Server), ECS, Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications. The media on which the Software is furnished is warranted to be free of defects in material and workmanship (under normal use) for a period of one year. (6) Any Clear-Com products that are listed within the last time buy period have the same Limited Warranty for their type 1.i 1 - 1.i.5 as above.
PAGE 67
h) Software Upgrades i) Software Upgrades include new Features and/or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates. ii) Note: In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem, at the discretion of Service, Sales, Engineering, or Product Management, the Customer may be provided a Software Upgrade under warranty. 2. Exclusions.
PAGE 68
iv Clear-Com Communication Systems Standard Limited Warranty
PAGE 69
TECHNICAL SUPPORT & REPAIR POLICY NOVEMBER 1, 2008 In order to ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices" that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience. Our Technical Support, Return Material Authorization, and Repair Policies are set forth below.
PAGE 70
Days: Tel: Email: iii) Asia-Pacific: Hours: Days: Tel: Email: Monday - Friday +49 40 853 999 700 TechnicalSupportEMEA@vitecgroup.com 0800 - 1700 Pacific Time Monday - Friday +1 510 337 6600 CustomerServicesAPAC@vitecgroup.com d) Email Technical Support is available for all Clear-Com branded products free of charge for the life of the product, or two years after a product has been classified as obsolete, whichever comes first.
PAGE 71
d) Damaged equipment will be repaired at the Customer's expense. e) Returns are subject to a 15% restocking fee. f) Advance Warranty Replacements (AWRs); i) During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product.
PAGE 72
vii) Note: Shipping charges, including duties, taxes, and insurance (optional), to Clear-Com's factory is the responsibility of the Customer. Shipping AWRs from Clear-Com is at Clear-Com's expense (normal ground or international economy delivery). Requests for expedited shipping (E.g. "Next-Day Air") and insurance are the responsibility of the Customer.
PAGE 73
the cost of repair, the Customer may elect to return the product to the factory for an estimate. The Customer is responsible for shipping costs both to and from the factory in the event they choose not to accept the estimate. v) The Customer must provide either a purchase order for the repair work, or will be required to make an advance payment (as a debit against the Dealer's line of credit, or credit card) prior to the repaired product being returned to the Customer.