Specifications

2019
Symptom Check if: Remedy:
Water is too cold or icy.
Fan speed is on low level.
Use 68
to 77
temperature water.
Change to high
fan speed.
Remove the film.
Use FUNCTION button to
turn off Sleep Mode.
Low air flow.
Display panel light is
too dark.
Protective film is still on.
Manual Sleep Mode is on.
Auto Sleep Mode is on.
Unpleasant odors are
present.
Air Washer is being used
where strong odors
and/or dust are present.
Replace the water in the
water tank and change
water more frequently.
Maintenance
FAQs & T
roubleshooting
Check if you can resolve issues before calling customer service.
Symptom Check if: Remedy:
Power cord is plugged in.
Low Water Indicator light
is on
Top and bottom sections
are aligned.
Plug the power cord in.
Fill the the water tank.
Make sure the top and
bottom of the air washer
are lined up correctly.
Air washer does not
turn on.
Power cord is plugged in.
Auto Mode Indicator is on.
Sensor is obstructed.
Plug the power cord in.
Push FUNCTION button
to select Auto Mode.
Clean the sensor surface
Auto Mode is not
working.
The unit is located on an
uneven surface.
Move to even surface.
Vibrates or makes a lot
of noise.