T-MOBILE HOTSPOT® User Manual
Contents Getting Started............................................1 Overview...................................................... 2 Components ............................................... 3 Battery Management.................................. 5 Using Your T-MOBILE HOTSPOT® ................................ 6 Accessing the Network ............................... 7 Using Your T-MOBILE HOTSPOT® for the First Time ........................................... 7 Set Up Your Mobile Hotspot.....................
Troubleshooting.............................................34 Overview..........................................................35 Common Problems and Solutions.................35 Regulatory Information.................................37 Certification information (SAR)......................38 Body-Worn Operation.....................................
1 Getting Started Overview Components Battery Management 1
Overview Thank you for choosing T-MOBILE HOTSPOT®! Having the T-MOBILE HOTSPOT® at your fingertips will allow you to access LTE network for fast uploads and downloads. You can also connect up to ten Wi-Fi capable devices to the Internet at once - laptops, tablets, eReaders, Smartphones and more. System Requirements Compatible with all IEEE802.11a/b/g/n/ac Wi-Fi enabled devices. Works with the latest versions of most browsers*. * It is recommended to use the latest versions of Internet browsers.
Components WPS button Display Power/Menu Button Back Cover Notch Charger Port Factory reset hole 3
1. Power/Menu Button – Turn on/off. Power On/Off: Press and hold for 3 seconds. 2. LED Light – Provides device status information such as battery, service signal strength, data usage etc. Signal indicator (LTE) Good signal: signal level 3-5, green light is always on. Weak signal: signal level 1-2, yellow light is always on. No signal: signal level 0, red light is always on. WiFi indicator WiFi on: white light always on. WPS connecting: white light flashing.
3. Charger Port – The USB charger connects here. 4. Back Cover Notch – Lift the notch to open the back cover. 5. Factory reset hole – To perform reset of your device. 6. WPS button – This is a quick and easy alternative to connect your devices securely. a. Open the Wi-Fi network manager on your Wi-Fi enabled device. b. Find your mobile hotspot's Wi-Fi network (SSID) named "T-mobile Hotspot_xxxx_2.4GHz" for the 2.4GHz Wi-Fi network or “T-mobile Hotspot_xxxx_5GHz” for the 5GHz Wi-Fi network. c.
2 Using Your T-MOBILE HOTSPOT® Accessing the Network Using Your T-MOBILE HOTSPOT® for the First Time Set Up Your Mobile Hotspot Charging the Battery Connecting to Your T-MOBILE HOTSPOT® Using Your T-MOBILE HOTSPOT® after Setup is Complete 6
Accessing the Network Work effectively outside the home or office with the reliable broadband speed that the LTE service provides. You can connect to the internet at speeds fast enough to keep up-to-date on all your email correspondence, download attachments, and access your corporate intranet. Using Your T-MOBILE HOTSPOT® for the First Time System Requirements Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser software only.
Set Up Your Mobile Hotspot 1. Remove back cover, and take the battery out. 2. Remove the SIM card from the outer card. 3. Insert SIM by pressing down on the clip and sliding into the SIM slot. 4. Insert the battery. Install the back cover, the arrow on the back cover points downward. 5. Charge mobile hotspot fully.
Charging the Battery Before using your mobile hotspot, ensure that the battery is fully charged. Be sure to use the charger that came with your device.
Connecting to Your T-MOBILE HOTSPOT® 1. Turn on your Hotspot and your Wi-Fi-enabled device. 2. Open the Wi-Fi application or controls on the computer or Wi-Fi-enabled device that you want to connect to your Hotspot. 3. Find your Hotspot’s Wi-Fi name and, enter your password (last 8 digits of IMEI) to connect to the Internet. 4. Open a web browser and visit your favorite website to confirm your connection.
Using Your T-MOBILE HOTSPOT® after Setup is Complete Mobile Hotspot to share connections You can use your T-MOBILE HOTSPOT® as a wireless mobile hotspot to connect to a total of ten Wi-Fi capable devices to the mobile broadband network. Wi-Fi and Mobile Hotspot Security The T-MOBILE HOTSPOT® comes from the factory with security turned on. By default, Mobile Hotspot password is ‘last 8 digits of IMEI’.
3 T-MOBILE HOTSPOT® Settings Managing Your Mobile Hotspot Home Information Page SMS Page Settings Page 12
Managing Your Mobile Hotspot Access the T-MOBILE HOTSPOT® home page You can access your Mobile Hotspot device information using an internet browse. 1. Connect computer or Smart Phone to your hotspot via Wi-Fi or USB. 2. From a computer or Smart Phone that is connected to the mobile hotspot, launch a WEB browser then enter http://192.168.0.1, the mobile hotspot web page displays. 3. Enter the administrator login password. The default password is Admin + last 4 digits of the IMEI(eg:Admin1234).
Home In the Home page, you can see some basic status of hotspot.
Data Used: Show used data. Duration: Show the duration of the current connection. Upload: Show current upload speed. Download: Show current download speed. Current connect time: Show start time of Current connection. Last connect time: Show start time of last connection. Note: When you find there is heavy traffic or data is going to used up, you can click Disconnect button to discount the connection. Click Refresh button to refresh data such as Upload and Download speed.
Blocked Devices Show Blocked Devices list Host Name: Show the blocked device name. MAC Address: Show the MAC address of the blocked device. Operation: Click unblocked icon to allow the device access to your network again. The device will disappear in block device list. Date Usage • In data Usage part, show data used and monthly total data. • Click reset button, used data will be cleared. • When used data more than 90% will show a message on web UI: “The usage traffic is more than 90%.
Information Page The T-MOBILE HOTSPOT® Information page allows you to quickly access all menu options for your T-MOBILE HOTSPOT®. • Device Information • View Plan Details • Statistics Device Information Device information page show some basic information of hotspot.
Phone Number: Show Phone Number of SIM card. Signal Strength: Display signal strength. 2.4GHz Network Name (SSID): Display 2.4G Hz Wi-Fi Channel name, default name is “T-mobile Hotspot_xxxx_2.4GHz”. 5GHz Network Name (SSID): Display 5GHz WIFI Channel name, default name is “T-mobile Hotspot_xxxx_5GHz”. Change: Click “Change” label to change Wi-Fi Settings. Maximum Connections: Wi-Fi max connected devices number is 10. LAN Domain: Show LAN domain name. MAC Address: Show MAC address of the device.
View Plan Details You can set up monthly data plan. Billing day: Set Billing day, default value is 1, the range from 1 to 31. Billing month: Set Billing day, default value is 1, the range from 1 to 12. Statistics Upload speed: Show current upload speed. Download speed: Show Current download speed. Current Connection: Show the information of the current connection Current Year: Show the data usage of a year. Note: Click the clear button to clear statistics values.
SMS Page The Message page allows you to view the message contents by pressing the Device Messages menu. Note: Save 50 new messages maximum, old messages will be delete automatically.
Settings Page The Settings page has the following menu options.
Use Enable box to enable or disable 2.4GHz Wi-Fi or 5GHz Wi-Fi. 1. Log in to the Mobile Hotspot. 2. Select Settings > Wi-Fi Basic Settings. Note: 2.4GHz Wi-Fi is enabled by default. Wi-Fi Advanced Settings You can get more detailed settings for Wi-Fi on this page. If there are no special requirements, we recommend that you keep default settings. Wi-Fi Channel: Wi-Fi Channel for 2.4GHz and 5GHz, all default as Auto. 2.4G Wi-Fi band: Default as Auto, include 20M and 40M, prefer 40M.
WPS WPS include two mode that can connected to Wi-Fi, Push WPS button mode and Device PIN mode. Push WPS Button mode Open Wi-Fi on you STA Device (e.g. smart phone), closer you STA to hotspot, click WPS button of STA Device (e.g. smart phone), then click Push WPS button of hotspot web UI, wait a moment, Wi-Fi will connect successful. Device PIN mode Open Wi-Fi on you STA Device (e.g. smart phone), closer you STA to hotspot, open WPS PIN page on STA (e.g. smart phone), it will show a PIN code.
Network Settings Data Roaming Turn off data roaming to prevent overseas data online. Cellular Data Turn off cellular data to prevent all internet traffic from using the mobile broadband connection. Create new APN 1. Log in to the Mobile Hotspot. 2. Select Settings > Network Settings. 3. Click Add button under the APN list, will show a popup box to create new APN.
Device Settings Account Management You can change the administrator password for accessing the device. 1. Log in to the Mobile Hotspot. 2. Select Settings > Device Settings. 3. Enter the New login password. 4. Enter the Re-enter login password again, it is must the same value to the New Login input box. If not, it will inform your enter password again. 5.Click save button to save the new login password. Note: Enter a maximum of 8-31 characters. It is not allowed to enter less than 8 characters.
Restart Click Restart button to restart the device. Factory Reset Reset your hotspot to factory settings, just like when you took it out of the box the first time. 1. Log in to the Mobile Hotspot. 2. Select Settings > Device Settings. 3. Click Reset button, display confirm popup box. 4. Click confirm button to reset the hotspot to factory defaults. Click cancel button to cancel reset operation. Sleep From the menu, select a length of time hotspot is inactive before it turns off the network.
Firewall You may set up firewall rules to protect your network. MAC Filter Block unwanted devices from connecting to your mobile hotspot. 1. Log in to the Mobile Hotspot. 2. Select Settings > Firewall> MAC Filter. 3. Select blacklist or whitelist mode. 4. Click “Add New Rule” then input a MAC address to add a new whitelist or blacklist rule. 5. Click Save. Note: Blacklist mode means not allow the device that in blacklist to connect to hotspot Wi-Fi.
Website Filter Block your device from connecting to unwanted websites while connected to your mobile hotspot. 1. Log in to the Mobile Hotspot. 2. Select Settings > Firewall> Website Filter. 3. Select blacklist or whitelist mode. 4. Click “Add New Rule” then input a MAC address to add a new whitelist or blacklist rule. 5. Click Save. URL Block Input the website domain that you want add to blacklist or whitelist. Click Save button add the new rule to existing rules.
Router Settings You can get more router settings for Wi-Fi on this page. IPv4 Address: It is the gateway IP address, Default address is 192.168.0.1.Enter a new IP address to change it, and you should use the new IP address to open the WEB UI management of hotspot. IPv4 Subnet mask: Default subnet mask is 255.255.255.0. DHCP Address Pool Start/End: Assign IP address to STA device but only within the DHCP pool range. DHCP Lease Time (hours): Enter new value to change DHCP Lease time.
UPnP Settings UPNP enables convenient data transmission between intelligent network storage devices and the Internet. 1. Log in to the Mobile Hotspot. 2. Select Settings > UPnP Settings. 3. Select Enable mode. 4. Click Apply.
Port Forwarding Port forwarding allows remote computers on the Internet to connect to a specific computer or service within the private LAN. 1. Log in to the Mobile Hotspot. 2. Select Settings > Port Forwarding. 3. Select Add New Rule button. 4. Click Save.
Port Triggering Port trigger is an advanced feature used in games and other Internet applications. 1. Log in to the Mobile Hotspot. 2. Select Settings > Port Triggering. 3. Select Add New Rule button. 4. Click Save. Pin Code Management You can manage PIN button.
Tethering Choose the appropriate way to surf the Internet: • Wireless tethering • USB cabled tethering 33
4 Troubleshooting Overview Common Problems and Solutions 34
Overview The following tips can help solve many common problems encountered while using the T-MOBILE HOTSPOT®. Common Problems and Solutions T-MOBILE HOTSPOT® just powered off without pressing the Power/Menu button. Why? This may occur under Battery depletion. To restore power, manually press and hold the Power/Menu button to turn on your T-MOBILE HOTSPOT®. If the battery is depleted, charge the battery with the AC charger provided.
I cannot connect to Wi-Fi after changing Wi-Fi password. Your Wi-Fi devices save the previously used Wi-Fi names associated with the passwords used to access the Wi-Fi name. When you change the Wi-Fi password only for your T-MOBILE HOTSPOT® and keep the same Wi-Fi Name, the devices try to connect to your T-MOBILE HOTSPOT® using the Wi-Fi name and previous WiFi password saved, causing Wi-Fi authentication error.
5 Regulatory Information Certification information (SAR) Body-Worn Operation 37
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Certification information (SAR) The exposure standard for your device uses a unit of measurement called the Specific Absorption Rate (“SAR”).
FCC Equipment Authorization ID: 2APXW-TMOHS1. Additional details at FCC website: www.fcc.gov/oet/ea. Body-Worn Operation Please note this important safety information regarding radio frequency (RF) radiation exposure and near-body operation. To ensure compliance with RF exposure guidelines, the device must be used at least 10 mm from your body. Failure to observe this warning could result in RF exposure exceeding the applicable guideline limits.
• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Franklin Wireless.
