User Guide

Trouble Shooting

If the default adding camera operation fails

- Make sure your wireless router has the Internet access, and the

Wi-Fi signal at the location where you install the camera is good.

- Make sure the camera is plugged in and the status LED is on

or ﬂashing

- Reset the camera if the LED is NOT ﬂashing green. Then follow

the App to add it.

- Make sure the camera is not added to other user’s account. If it is,

the owner of the camera has to unbind it ﬁrst.

- When this step is done, the camera should be added to your account.

If the Micro SD card is not detected by the camera

- Make sure the card is good and format it again in the FAT-32 format.

How to do the forced reset?

- If you cannot reset the camera from the seing page, please hold

the reset buon in the pin hole with the reset pin for 3 seconds and

release. The camera will play a voice prompt” Restoring

factory seings”.

The time of the camera video stamp is not right

- Please set the right time zone in the seings.