User's Manual
TROUBLESHOOTING  
D-250 86038570 05/11/07 
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TROUBLE SHOOTING CHART 
PROBLEM  POSSIBLE CAUSE   SOLUTION 
No power to machine  Dead electrical circuit  Check building circuit breaker or fuse 
box. 
Electrical shock  Faulty power cord  Replace. 
Equipment not grounding  Follow grounding instructions exactly. Electrical shock 
Receptacle not grounded  Contact an electrician to check 
building's wiring. 
Worn motor brushes  Replace. 
Motor worn out  Replace. 
Vac motor speed varies or 
doesn't run 
Faulty switch  Replace. 
Loose vacuum dome  Center and seal dome over tank. 
Crack in dome or poor joint  Replace or repair using acrylic plastic 
cement only. 
Lint or dirt clogging vacuum 
screen 
With power off clean screen. 
Loose cuffs on vacuum hose  Tighten cuffs turning counterclockwise. 
Vac motor seals leaking   Replace. 
Floor tool vac chamber 
clogged 
Wash out with hose. Pick lint out with a 
wire. 
Loss of Vacuum 
Vac motor, hose, or dome 
gasket 
Replace. 
Solution hose fitting hard to 
connect 
Corrosion on fittings  Clean with steel wool. 
Soak in acetic acid (white vinegar). 
Lubricate lightly with silicone based 
lubricant. 
Carpet not getting clean  Severe soil conditions  Make several passes at right angles to 
each other. 
Use a prespray. 
Carpet too wet  Over saturation  Adjust solution pressure to lower 
setting. 
Make several passes without spray. 
Leaving carpet too wet  Check for loss of vac pressure. Carpet browning 
Too much chemical  Check label for correct solution 
concentration.   
Solution hose connection  Check for positive connection. 
Faulty pump  Repair or replace. 
Faulty floor tool valve  Repair or replace. 
Solution not flowing properly 
Faulty pump switch  Repair. 










