User`s guide

Initial Start Up
Filling The Spa... Every time you refill your spa you
must remove the filter basket and place the hose down in
the filter compartment as the spa fills, (see Skimmer/
Filter in the Spa Features Section of this manual). This is
important because it primes the pumps of the spa with
water. Failing to prime the pumps can cause an air
pocket to form in the pump. Once the air pocket forms it
will be trapped in the pump and no water can be pulled
through it. If this happens you will hear your pump
running but no water will come from the jets. There
are two solutions to this problem outside of drain-
ing and refilling the spa through the filter. The first
and easiest is to place your garden hose against
one of the jets that is designated to the pump in
question. If the pump is running and you can get
enough water pressure into the waterline sometimes
it will burp out the air bubble and start the water flow
from the jets. The other option is to loosen the pumps
suction union with the pump running to bleed the air out,
(see Pumps in Other Components section of the on-line comprehensive version of this manual for union location).
After filling the spa and priming the pumps another thing to keep in mind is your water level. The standard
water level is two to three inches above the filter basket, (see Skimmer/Filter in the Spa Features section of this
manual). This is very important because if the water level drops below the filter level the pump may pull air
bubbles into the line and trigger one of the safety switches in the heater. If the air makes it to the heater the
spa will not heat and an error message will appear on the spa side. At that point you need to shut down the
spa at the breaker while you refill. Make sure the spa has been off for at least five minutes before you turn it
back on. It takes five minutes to power down completely and reset the programming. You will lose as much
as one half to one inch of water per week to evaporation and water run off from people leaving the spa. The
amount you lose is directly affected by the amount of usage so check the water level as you do your weekly
chemical maintenance. To avoid errors in the spas system the spa must always be completely full if the power
at the breaker is on. This process must be repeated every time you drain and refill your spa.
Initial Chemical Start Up... It is a good idea to wait until the spa has heated to at least 90 degrees
Fahrenheit before adding chemicals. Warmer water will dissolve granules more efficiently and allow the
chemicals to mix into the spa water quicker. Every tub that leaves our factory for a delivery has been wet
tested and sanitized, but we still recommend adding a teaspoon of chlorine the first time you fill the spa to
help with any possible contaminants collected during delivery. The majority of the time this will be all the
chemicals you have to add, but sometimes the water in certain areas can require additional maintenance.
The type of water you have out of the faucet or spout depends on what part of the state you are in. In some
areas you may have hard water, (high level of calcium). Hard water is most common with people that use
well water. In situations where the spa is full of hard water we recommend adding two ounces of a stain and
scale control product the first week and one ounce per week there after, (the chemical needed may have a
4
Operating Procedures