User`s guide

I cannot feel any floor suction for the circulation pump.
The circulation pump in your spa will pull almost all of its water through the filter and not the floor suction.
The floor suction for that pump is only in place as a relief suction point in case something gets caught in the
filter area.
My jets shut off on their own while the spa is in use.
There are two possible reasons why your jets are shutting down while in use. The first and most common
reason is because they are designed to do so after twenty minutes. They do this in case you walk away from
the spa and forget to turn them off yourself. If you left them running all the way until the spas next use it
would add up on your power bill very quickly. You will no if it is the programmed shut off time if the jets can
be turned right back on after shutting off. If they can not be turned right back on then their thermal protec-
tion has shut them down. If the pumps trigger the thermal protection it means that there is too much ambient
heat stored up in the equipment area. This can happen in the warmer months because the spas insulation
system acts kind of like a thermos. To relieve this symptom you can remove the foam insulation from behind
the equipment panel during the warmer season, (see Panels in Other Components section of the on-line com-
prehensive version of this manual). Just be sure to replace the insulation panels before the winter months so as
to conserve energy costs for operating your spa.
My jets come right back on after I try to turn them off.
If the Cleanup Mode button has been pushed then the pumps will run at high speed for one minute. Often
users of the spa might accidentally hit the cleanup mode on their way in or out of the spa, or sometimes you
may hit the wrong button trying to adjust the light or jets. If when turning the jets off they keep coming back
on, try hitting the Cleanup Mode button to turn them off.
I am getting a strange reading on my LCD display screen.
Should an error occur, the display will show a wrench icon (on the left of the screen) and one of the
following error messages will toggle with the clock and the water temperature.
17
Trouble Shooting
An internal hardware error has been detected. Contact dealer or service supplier.
The system has shut the heater down because the temperature at the heater has reached 119°F (48°C).
Do not enter the water! Remove the spa cover and allow the water to cool down, then shut power off and
power your spa up again to reset the system.
Temperature inside the spa skirt is too high, causing the internal temperature in the equipment pack to
increase above normal limits. Open the skirt and wait until error clears.
The system does not detect any water flow while the primary pump is running. Check and open water valves.
Check for water level. Clean filter. If the problem persists, call your dealer or service supplier.
A problem is detected with the temperature probe. Call your dealer or service supplier.
The water temperature in the spa has reached 108°F (42°C). Do not enter the water!
Remove the spa cover and allow the water to cool down to a lower temperature.
Call your dealer or service supplier if problem persists.