Specifications
69
in.xe™
yes
Any error 
messages 
(FLO, HL, 
OH, etc.) 
on keypad 
display?
Ensure temp.
Set Point is 
higher than 
actual water 
temp.
no
Refer to specific 
section referred 
to error message.
Has “Heater” 
indicator 
appeared
on keypad 
display?
yes
no
Do you get  
a 240 VAC 
reading 
between the 
two heater 
terminals 
on the board?
yes
no
Replace 
Spa Pack.
Are heater 
screws properly 
connected to 
the heater?
yes
no
Replace 
heater.
Take water 
temp. and 
compare with 
temp. value 
displayed 
on keypad.
Is difference 
greater than 
2°F?
yes
no
System  
works fine.
yes
no
Replace 
heater.
Tight 
screws  
properly
Still not 
heating?
Problem 
solved.
"Spa not heating" flow chart
If spa is not heating,  
follow this troubleshooting flow chart:
Replace 
heater.










