Spa Operator’s Guide Includes Installation, Operation, Maintenance and Safety Information NOTE SAVE THESE IMPORTANT SAFETY INSTRUCTIONS This manual contains important safety, operating, and installation instructions - read before installation or operating spa.
OWNER’S INFORMATION DEALER IMPRINT AREA Installer Company: Address: Phone: Warranty Submitted: PLEASE ASK YOUR DEALER ABOUT REGISTERING YOUR WARRANTY Model: Serial Number: Equipment Pack: Color: Date of Delivery: We appreciate your business and our sincere desire is that you receive years of pleasure and therapy from your spa. Please call your local spa dealer if you have any question or problems.
TABLE OF CONTENTS OWNER’S INFORMATION .. 2 • Dealer Information • Installer Information TABLE OF CONTENTS ....... 3-4 INTRODUCTION .................. 5 SAFETY INSTRUCTIONS ... 6-7 • Warnings • Dangers IMPORTANT SAFETY INSTRUCTION ..................... 8-18 • Read and Follow BASIC INFORMATION ........ 19 ELECTRICAL REQUIREMENTS................. 20 WIRING DIAGRAM (XM) ..... 21-22 • Wiring Requirements • Factory Recommendations WIRING DIAGRAM (XE) ......
TABLE OF CONTENTS GENERAL XE TOPSIDE CONTROLS......... 44 GENERAL XM TOPSIDE CONTROLS......... 45 GENERAL XE DIAGNOSTIC MESSAGE .... 46 GENERAL XM DIAGNOSTIC MESSAGE .... 47-48 STEREO REMOTE CONTROL SYSTEM ............ 49 • Programming • Battery replacement CINEMA REMOTE CONTROL SYSTEM ............ 50 • Programming TROUBLESHOOTING ......... 51-52 WARRANTY SUMMARY .....
Dear Spa Owner: Congratulations on your purchase of a new spa. You now possess the ultimate passport to tranquility - a daily vacation at home, ready and waiting for you in your own backyard! We want you to enjoy your spa. Many hours of research have gone into the design of your spa, to ensure the ultimate in hydrotherapy and relaxation. Only the highest quality components have been used, to ensure years of trouble-free operation. Your comfort and enjoyment have been designed into your spa from the start.
WARNING/CAUTION TAGS DIAGRAM ������� �������������������������� ����������������������� ��������������������� ������������������������ ���������� ���������������� ��������������������������� ���������������������� ������������������������ ����������������� ������������������������� ������������������������ �������������� �������� ������������������������� �������������������� ��������������������� ATTENTION ��������������� ���������������������������������������������������������������������������������
WARNING/CAUTION TAGS DIAGRAM ������� �������������������������������� ���������������������������������������������������������� ������������������������������ ���������������������������������������������������������������������������� ����������������������� ��������������������������������������������������������������������������� ������������������������������������� ����������������������������������������������������������������������� �������������������� �������������������������������������������
SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Included with your new spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the spa. Please take time to point put the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests.
IMPORTANT SAFETY INSTRUCTIONS WARNING! When installing and using this electrical equipment, basic safety precautions should be followed, including the following: 1) READ AND FOLLOW ALL INSTRUCTIONS WARNING - To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. 2) DANGER - RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 5) DANGER - 6) WARNING. Install the spa so that water can be easily drained To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with longhair. Should any part of the body be drawn into these fittings, turn off the spa immediately.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS WARNING - TO REDUCE THE RISK OF INJURY: (CONT.) • Since excessive water temperatures have a high potential for causing fetal damage during early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 100˚ F (38˚ C). • Excessive water temperature can be dangerous. The water in the spa should never exceed 104˚ F (40˚ C).
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS WARNING - TO REDUCE THE RISK OF INJURY: (CONT.) WARNING! HYPERTHERMIA Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6˚ F.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 8) READ AND FOLLOW ALL INSTRUCTIONS WARNING - The use of alcohol, drugs or medication can greatly increase the risk of hyperthermia in hot tubs and spas. • The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 13) CAUTION - RISK OF ELECTRIC SHOCK. Replace components only with identical components. NOTE - The CD player controls are not to be operated while inside the spa. 14) WARNING - PREVENT ELECTROCUTION. Do not connect any auxiliary components (for example, additional speaker, headphones, additional audio/video components etc.) to the system. These units are not provided with an outdoor antenna.
IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS DANGER - RISK OF ELECTRIC SHOCK. CONT. 17) Do at least two lugs marked “Bonding Lugs” are provided on the external surface or on the inside of the supply terminal box or compartment. To reduce the risk of electric shock, connect the local common bonding grid in the area of the spa to these terminal with an insulated or bare copper conductor not smaller than No. 4 AWG.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS WARNING: Children should not use spas or hot tubs without adult supervision. AVERTISSEMENT: Ne pas laisser les enfants utiliser une Cuve de relaxation sans surveillance. WARNING: Do not use spas or hot tubs unless all suction guards Are installed to prevent body and hair entrapment.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS WARNING: Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub AVERTISSEMENT: Les femmes enceintes, que leur grossesse soit confirmée ou non, devraient consulter un medecin avant di utiliser une cuve de relaxation WARNING: Water temperature in excess of 38 C may be injurious o to your health AVERTISSEMENT: Il peut être dangereux pour la santé de se plonger dans de l’eau à plus de 38°c WARNING: Before entering th
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION: Maintain water chemistry in accordance with manufacturer’s instruction ATTENTION: La teneur de l’eau en matières dissoutes doit être Conforme aux directives du fabricant. READ AND FOLLOW ALL INSTRUCTIONS Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37°C.
BASIC INFORMATION Congratulations on the purchase of your new spa. Our goal is to provide you with a warm and relaxing spa which incorporates a soothing water massage. In order to maximize the pleasure of your spa, you will need to understand how it works. The following operating and maintenance instructions are very important and must be followed carefully. With proper care and maintenance your spa will provide you with years of satisfaction with minimum effort.
ELECTRICAL INSTALLATION REQUIREMENT’S HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components, may be unsafe an in any case will void the warranty.
�������������������� �� � ���������� �� � SPA (XM) WIRING DIAGRAM THE DIAGRAM IS INTENDED FOR THE XM PACK SYSTEM Wiring Requirements ������ • 2-Hots, 1-Neutral, 1-Isolated Ground ������ • 0-40’ length, 4 Wire #6 AWG minimum 75˚C copper conductor ������ • Over 40’ length, 4 Wire #6 AWG minimum 75˚C copper conductor ��������������������������� (Check your local Electrical codes for 60 Amp GFCI circuits for correct wire size for some areas vary) Factory Recommended G.F.C.I.
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SPA (XE) WIRING DIAGRAM THE DIAGRAM IS INTENDED FOR THE XE PACK SYSTEM Wiring Requirements • 2-Hots, 1-Neutral, 1-Isolated Ground • 0-40’ length, 4 Wire #6 AWG minimum 75˚C copper conductor • Over 40’ length, 4 Wire #6 AWG minimum 75˚C copper conductor (Check your local Electrical codes for 60 Amp GFCI circuits for correct wire size for some areas vary) Factory Recommended G.F.C.I. Load Center Wiring Note: The white neutral wire from the back of the GFCI MUST be connected to an incoming line neutral.
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SET-UP & DELIVERY GUIDELINES GETTING READY FOR DELIVERY & SET-UP OF YOUR NEW SPA SURFACE AND PAD REQUIREMENTS Your new portable spa must be placed on a uniformly firm, flat, and level surface. A concrete pad 3 inches thick is best. If your spa is located near sprinklers, adjust or cap them so they do not hit the siding of the spa. BALCONIES AND DECK REQUIREMENTS • Decking must be constructed to support 85 pounds per square foot. • Balconies must be constructed to meet current state and local codes.
SET-UP & DELIVERY GUIDELINES GETTING READY FOR DELIVERY & SET-UP OF YOUR NEW SPA GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION Installing your spa indoors creates an extremely different set of considerations, Here again, with proper planning, no matter what room your spa goes in, it will be your favorite room. • Work with your Spa Dealer and contractor to insure all local building, electrical and plumbing codes are met.
SET-UP & DELIVERY GUIDELINES Electrical Requirements • Your 220 Volt spa pack will require a double pole 50 amp dedicated GFCI, ground fault circuit breaker. Caution: Connect only to a circuit protected by a Class a ground fault circuit interrupter Attention : connecter uniquement à un circuit Protégé par un disjoncteur differentiel de classe a • Extension cords are not to be used in conjunction with operation of the spa. Low voltage damage could result, which is not covered by warranty.
GENERAL PRE-OPERATION INSTRUCTIONS Priming Pump For Electric Packs The Power pack system is located under the skirting. The equipment can be serviced by simply removing the door. The door is located on the side of the spa where three panels are located, usually on the side of the spa with the lounger, or the side where the topside control panel is located. It is important to make�������������������� sure that all of the air is out of the pump(s) before ��������������������������������������� operating.
For Page 12 FILTER LOCATION ��� ��� Dual Filter Location ����������� NEW For Page 14 ��� Single Filter Location 29 Spa Operator’s Guide
For Page 14 For Page 20 FILTER MAINTENANCE Filtration starts as soon as water flow is steady through the filter. The filter cartridge removes body oil and debris from the spa water, as they can cause flow resistance. A dirty cartridge will decrease flow and may prevent the spa from heating properly. Therefore, regular filter cleaning is essential. Cleaning and Replacing Filter Cartridge Your spa filter(s) have been designed for quick and easy maintenance.
SPA TERMINOLOGY ����������������� JETS: Your new spa features a variety of jet styles. All jets regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most vigorous massage. ����������� WATER DIVERTER VALVE The Water Diverter Valve controls the output of the pump(s) water flow to either side of the spa, or it will provide even water flow to all jets if left in the half way position.
SPA TERMINOLOGY FOUNTAIN CONTROL If your spa is equipped with optional fountain jets, they are controlled with a Fountain Jet Control. Turning the Fountain Jet Control full counterclockwise will turn the Fountain Jet ����������������� on full power, while turning full clockwise will turn the Fountain Jet off.���������������� The Fountain Jet Control is marked “On” and “Off” as well.
SPA TERMINOLOGY EQUIPMENT ACCESS PANEL: Located behind the side panel below the Topside Control Panel, this area houses the major components responsible for the spas operation. This components include the pumps, heater, control panel box, ozonator, and LED light system (if applicable). Pump and equipment placement may vary by model. � �� � �� ACCESS PANELS These are located on all, four sides of the spa. All of the panels are removable should service be required.
SPA TERMINOLOGY DRAINING YOUR SPA Because your spa holds a relatively small amount of water, contaminant’s such as body oil, perspiration, dirt, hair, etc., may become quite concentrated. For this reason, the water should be drained and replaced every three months depending on use. • Turn off power at the breaker.
SPA TERMINOLOGY WEIR GATE The weir gate is the horizontal door located in font of the filters that trap debris in the filter area. For Page 15 SPA LIGHT Your spa light is designed for safety and is located in the interior wall of your spa. The on/off switch is located on the topside control panel. OR SPA HEATER This element is an electric heater housed in a stainless steel tube. It is thermostatically controlled and equipped with a high-limit temperature safety shut-off sensor.
SPA TERMINOLOGY GATE VALVES Are installed for shut off/on water supply from heater or pump for service. For normal spa operation valves should be in the open position. (handle extended is open). MAIN PUMP This produces water flow through heater and main jets. Also used for filtration. Can be controlled as desired by pressing the pump or pump 1 button on your topside control panel. (refer to Quick Reference Card) for filtration frequency and duration.
SPA WATER MAINTENANCE Cleaning Your Spa Water You need to keep your spa clean and ready to use. When you enter your spa, you bring in as much contamination as 50 people would in a normal size swimming pool! Because your spa is such a small, enclosed environment, it needs to be a sanitary place. We accomplish this with a simple three step process: 1) Balance 2) Filtration 3) Sanitation The water that comes from your tap at home is fine for showers or bathing, because it is drained immediately after use.
SPA WATER MAINTENANCE WARNING! WARNING: Please be careful with chemicals - damage to the surface of the spa can occur due to the improper use of chemicals such as trichlor or chlorine, chemical tablets, acids or spa cleaners. Do not let undissolved chemicals lie on the surface of the spa. Damage from chemical misuse is not covered under warranty. Improper water chemistry balance can damage the spa surfaces and/or equipment, and is not covered under your warranty.
SPA WATER MAINTENANCE (An Overview) Monthly - For Equipment Protection CALCIUM BOOSTER (If Needed) - Calcium booster treats the water if low calcium hardness is a problem in your area. It will help prevent equipment corrosion and foaming by raising the spa’s water hardness level to an acceptable range of 120 ppm. Filter Cleaning Keep your filter free of grease, grime, and oil. Clean the filter with SPA CARTRIDGE FILTER CLEAN. One 16 oz. bottle treats a 55 square foot filter.
SPA WATER MAINTENANCE Mineral Protection STAIN & SCALE REMOVER - This prevents staining, rust and corrosion, caused by metals in the source water. One bottle will treat up to 500 gallons for up to 3 months. Foam Control To control foaming, use SPA FOAM DOWN. For added convenience, use just 3 drops of SPA FOAM DOWN CONCENTRATE. Skin Conditioning To prevent dry skin, pour SKIN SOFTENER directly into the spa. It soothes and moisturizes.
WINTERIZING YOUR SPA WARNING! In areas of the country where the temperatures drop below 32° F, it is important to follow these directions: When winterizing the spa, we recommend putting RV Antifreeze in the spa and running it before draining the spa. 1) If the spa is not going to be used, drain completely. Be sure all water is removed. Break or loosen unions at each end of pump to en sure water from pump area is removed. Remove pump freeze plugs if so equipped.
GENERAL SPA MAINTENANCE Proper Maintenance For Your Spa Cover 1) Use a soft broom to remove accumulation after every snowfall or ice storm. 2) Splash cool tap water on the hardware to free them if they become frozen shut. Household lubricating oil will keep the lock free, but apply carefully because it can damage the cabinet finish. 3) We recommend a good treatment with Vinyl Conditioner before the first snow or ice. If possible, treat during the winter too. 4) Monitor your water chemistry.
GENERAL SPA MAINTENANCE Proper Maintenance For Your Spa Pillows • Your spa pillows need to be rinsed periodically to remove any chemical residue. This should help to eliminate pillows becoming stiff and discolored. • If spa is not to be used for a period of time, pillows should be removed. Pillow life will be extended. • Always leave the corner open for 15 minutes in order to prevent of gas from damaging your spa pillows, cover and other critical parts.
GENERAL XE TOPSIDE CONTROLS TERMS Pump 1 Pump 1 Econo Pump 2 The Pump 1 Button - Press PUMP 1 on at low speed. Press a second time to turn pump on high speed. Press a third time to turn pump off. When at high speed, a built-in timer turns pump and when at low speed after 2 hours, Pumpoff 2 after 20 minutes Light unless manually deactivated first. The Pump 2 Button - Press PUMP 2 on. Press a second time to turn Pump 2 off.
GENERAL XM TOPSIDE CONTROLS TERMS Starting Light • Select Light key to turn light on. • Select Light key again lights off. (120 minute built-in timer) Starting Pump 1 • Select Pump 1 to turn Pump 1 on. • Select Pump 1 repeatedly to control pump 1 speeds. (20 minute built-in timer) Starting Pump 2 • Select Pump 2 to turn Pump 2 on. • Select Pump 2 once more to turn Pump 2 off. (20 minute built-in timer) Starting Pump 3 • Select Pump 3 to turn Pump 3 on. • Select Pump 3 once more to turn Pump 3 off.
GENERAL XE OVERLAY DIAGNOSTIC MESSAGE An Internal hardware error has been detected in in.xe. • Restart the spa pack and start and stop all pumps and blower. • If error reappears, replace in.xe spa pack. Water temperature at the heater has reached 119˚F. DO NOT ENTER SPA WATER!!! • Restart the spa pack. • If error persists, measure the temperature with a Digital thermometer and compare. (its reading with temp. on the display. Make sure the temp. reading is lower than 119˚F).
GENERAL XM OVERLAY DIAGNOSTIC MESSAGE A hardware error was detected in the in.xm pack Reset the spa back by shutting the breaker off then on again, manually change the status of all the pumps and accessories. If the problem still persists, replace in.xm pack. The InXm’s internal temperature is too high Remove spa skirt and let system cool down. A system reset may be required to clear error. The Input voltage is too low Was this error present since 1st power-up of the in.
GENERAL XM OVERLAY DIAGNOSTIC MESSAGE The high limit circuit is tripped. Usually, the kinetic heating protection or the current monitoring circuity will shut down the heater before the error can occur. Add cold water to spa and let heater cool down. Reset spa pack using current breaker. Temperature probe defective. This error clears itself when the error condition is no longer present. Reset the breaker if the error is still there replace the In.therm The ID number of the in.
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CINEMA REMOTE CONTROL SYSTEM TV, DVD, CD & Spa Remote Choose the source you would like to operate by pressing one of the four buttons marked TV, DVD, CD or SPA Codes DVD - 0037 CD - 0101 PROGRAMMING INSTRUCTIONS 1. Turn on device (eg. DVD) 2. Press the source button you wish to program. (eg. DVD) 3. Press & Hold the Program button until the red LED light blinks twice. 4. Press & Hold shift while keying the code that corresponds with the device. (eg. 0037 for DVD) 5.
TROUBLE SHOOTING GUIDE No heat or heat too low Probable Cause #1 ............ Dirty Filter. Action Remove filter cartridge and clean. Probable Cause #2 ............ Breaker at house off. Action ................................ Reset breaker at house. Breaker can appear to be on and one pole can be off. Turn breaker OFF then ON twice. Probable Cause #3 ............ Pump not primed. Action ................................ Refer to the section of this manual on pump priming. Probable Cause #4 ............
TROUBLE SHOOTING GUIDE (CONT.) Spa is leaking Probable Cause #1 ............. Loose connection. Action ................................. Hand tighten all disconnects and fittings. Check joints and unions. Motor does not run Probable Cause #1 ............. No power to motor. Action ................................. Check power switches and circuit breakers. Check motor plug where plugged into control box. Probable Cause #2 ............. Pump jammed from foreign matter in impeller. Action .....................
NOTES Limited Warranty Summary Please refer to the Warranty Card included with your product for complete warranty information. In order to receive prompt warranty service, you must register your spa - ask your dealer about registering. Spa provides a limited warranty to our customers. It applies to the spa structure, surface, plumbing, pumps, heater, blower, and controls.
001197.03/20/09 ©2009 Spa Manufacturer. All rights reserved. Spas reserves the right to make product modifications and enhancements. Spa Manufacturer 1815 Milton Rd.
