User guide

Status LED behavior
Power off Off
Firmware download Fast blink
Level 0 diagnostics
(entered at power on or in reset)
Fast blink
Paper low
Temperature error
Voltage error
Slow blink
Cover open (receipt, slip or flip)
Paper out
Carriage jam
Slip jam
Flip jam
Knife jam
Fast blink
All other states ON
n
Test the receipt printer or slip printer by printing a sample test print as
described elsewhere in this document.
n
Determine if the condition is with the thermal receipt printer or the impact
slip printer and refer to the tables on the following pages.
If unexpected conditions arise while installing the USB driver, take a look in
USB Driver Installation, trou bles hoo ting.
Prin ter beeps
Condition Possible causes What to do
Printer beeps in a single,
double, or triple pattern at first
power on.The on-line, paper
status, error LED blinks in the
same pattern, and the printer
won’t power up.
The printer has a problem
with its electronics.
Contact a service
representative.
Printer beeps during normal
operation.
The printer may be
programmed to beep during
normal operation by the
software application used on
the host computer.
Consult your application
software manual.
TROUBLESHOOTING THE PRINTER
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