Specifications

Printer doesn’t have power
(light not on)
Power supply may be
defective.
If the power supply is plugged
in, but does not come on, you
need to order a new power
supply. See “Power supply
and power cords.”
Printer has power but
doesn’t print.
Cables may not be
connected properly.
Check all cable connections.
Check that the host computer
and power supply are both on
(the power supply is turned
on by plugging it into an
outlet). See “Connect the
cables.”
DIP switches not set
correctly.
Check the switch setting. DIP
switch one should be off (up)
for normal operation.
All other causes. Contact a service
representative.
On-line, pa per sta tus, er ror light flas hes
Condition Possible causes What to do
The on-line, paper
status, error light is
blinking and the
printer won’t print.
Receipt paper is out.
Change the paper now.
Do not run a transaction
without paper. Data may
be lost.
Receipt paper is out. Change the paper
immediately. See “Load and change the
receipt paper.”
Receipt or front cover is
open.
Close the cover. The printer can not
operate with any of the covers open.
The knife is jammed. Open the receipt cover and check the
knife. Do not force the cover if it will not
open. Clear any jammed paper you can
see. Tear off any excess paper against
the tear-off blade.
The slip is jammed. Open the front cover and clear paper
from path.
The carriage is jammed. Open front cover and clear paper from
path.
Receipt paper is low. There are about 4.5 meters, ± 3 meters,
(15 feet, ± 10 feet) of paper left. Change
the paper soon to avoid running out of
paper part way through a transaction.
See “Load and change the receipt
paper.”
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STATUS INDICATORS