TH210-3 for MF Thermal Printer User Guide
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Published by Wincor Nixdorf International GmbH D-33094 Paderborn
TH210-3 for MF Thermal Printer User Guide Edition March 2010
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Contents Manufacturer Certification Warranty General Safety Information Safety instructions 1 1 2 2 Description of Printer 4 Features 5 Unpack the Printer Remove the Starter Paper Roll Supports 6 6 Choose a location 7 Connect the Cables Communication Cable Cash Drawer Cables Power Supply Cable 8 8 9 9 Printer Controls 10 Loading Receipt Paper To Load the Paper: 12 13 Configuring the Printer 16 Troubleshooting the Printer Printer Tone and Green LED Printing Problems Printer Does Not Functio
Paper Specifications 23 Print Zones Print Zones for 80 mm Paper 24 24 List of Commands 25
TH210-3 for MF _____________________________________________________________________ Manufacturer Certification This device fulfills the requirements of EU Regulations 2004/108/EC "Electromagnetic Compatibility" and 2006/95/EC "Low Voltage Directive". The device carries the CE logo on its rear side or the logo is located on the packaging. Warranty Wincor Nixdorf (WN) guarantees generally a warranty engagement for 12 months beginning with the date of delivery.
TH210-3 for MF _____________________________________________________________________ General Safety Information Before installing and using the printer, please read the following items carefully. Safety instructions Do not touch the cutter and tear bar of the printer. The print head is a thermal element and it is at high temperature during printing or just after operation, therefore please do not touch it and its peripherals for safety reasons. The thermal head is an ESD-sensitive device.
TH210-3 for MF _____________________________________________________________________ Do not allow the printer to start printing when there is no recording paper installed, otherwise the print head and platen roller will be damaged. To ensure quality print and normal lifetime, use recommended or good quality paper. Shut down the printer when connecting or disconnecting interfaces connectors to avoid damage to the control board.
TH210-3 for MF _____________________________________________________________________ Description of Printer The TH210 thermal receipt printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough to fit almost anywhere and is easy to use with the receipt exiting from the top. There is no journal as it is kept electronically by the host system.
TH210-3 for MF _____________________________________________________________________ Features Interfaces Memory/Firm ware Resident Character Sets Integrated Bar Codes Print Columns Print Resolution Speed Human Interface Cash Drawer Driver Cutter RS-232, 25pin Serial, only for fiscal countries Russia, Greece, Turkey and Hungary 512K Flash Memory, History EEROM, 4K Buffer PC Code Page 437 (US), PC Code Page 850 (Multilingual), PC Code Page 852; Code Pages 737, 865, 858, 860, 863, 866, 874 and 1252.
TH210-3 for MF _____________________________________________________________________ Unpack the Printer Save all packing materials for use if printer needs to be repacked.
TH210-3 for MF _____________________________________________________________________ 1) Open the Rear Cover by pushing up on each side of the cover until it unsnaps. Remove the Test Printout. 2) Lift the Starter Paper Roll out of the paper bucket and slide the two Paper Roll Supports off. 3) Remove all tape on the leading edge of the roll. 4) Place the Starter Paper Roll back into the bucket so that it unrolls from the bottom. 5) Close the Rear Cover.
TH210-3 for MF _____________________________________________________________________ Connect the Cables Caution: Connect the cables to the printer before plugging in the power supply. If power is received from the host computer, turn it off before connecting any cables.
TH210-3 for MF _____________________________________________________________________ Cash Drawer Cables The Cash Drawer Cable connects the printer to one or two cash drawers. 1) Open Connector Cover at rear of printer if not previously open. 2) Plug the cable into the Cash Drawer Connector (standard phone jack) located at the rear of the printer (see illustration on previous page.) Note: Leave some slack in the cord to route through the Strain Relief at a later time.
TH210-3 for MF _____________________________________________________________________ Printer Controls LED (Green) Reset Button Paper Feed Button Reset Button Should a paper jam or fault condition occur, press the Reset Button to reset the printer. The printer performs a startup routine, as if having been turned off, then on again. Paper Feed Button Press the Paper Feed Button to advance the paper.
TH210-3 for MF _____________________________________________________________________ LED The green LED shows the printer status by shining or flashing. A continuous green (non-flashing) LED represents an “ON”, no-fault condition. Status Paper Is Low Paper Is Out Knife Jam LED Flashes Slowly Flashes Quickly Flashes Quickly then Slowly Tone A single beep indicates the printer has successfully completed its startup routine (after having been reset or the power supply turned on).
TH210-3 for MF _____________________________________________________________________ Loading Receipt Paper Change the paper when any of the following conditions occurs: Colored stripe appears on the receipt paper indicating the paper is low. Change the paper as soon as possible to avoid running out of paper part way through a transaction. Green LED flashes (quick flash) indicating the paper is out. Change the paper immediately or data may be lost.
TH210-3 for MF _____________________________________________________________________ To Load the Paper: Open the Rear Cover by lifting up on each side of the cover until it unsnaps. Remove the used paper roll. Tear off the end of the new roll so that the edge is loose.
TH210-3 for MF _____________________________________________________________________ Place the new roll into the paper bucket with a few inches of paper extending over the cabinet front (or top, if printer is mounted vertically).
TH210-3 for MF _____________________________________________________________________ Caution The Paper must unroll from the bottom to ensure the printer will print and to prevent paper jamming. Close the cover. Pull the excess paper across the tear-off blade and remove. Advance the paper if necessary by pressing the Paper Feed Button. Note: In the event of a paper jam, remove the roll and tear a new clean edge. Place the roll into the paper bucket, so that it unrolls from the bottom of the roll.
TH210-3 for MF _____________________________________________________________________ Configuring the Printer The Configuration Menu allows the user to set general printer parameters. The test prints the settings for several functions, and partially cuts the paper between each variation. The printouts may vary for each model. The test ends with a partial cut of the paper, then begins again. A test printout may use several feet of paper to complete.
TH210-3 for MF _____________________________________________________________________ The printer prints the Diagnostics Form and the Configuration Main Menu. Printer pauses and waits for Main Menu selection to be made (see sample printout on the next page.) 5. Continue through your menu selections until you are asked to: “Save New Parameters?”. Select Yes or No. a) If answer Yes is selected, return DIP Switch 1 to OFF position (up.) b) Repeat Steps 3 and 4 above.
TH210-3 for MF _____________________________________________________________________ Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative.
TH210-3 for MF _____________________________________________________________________ Printing Problems Problem Colored stripe on the receipt Receipt does not come out all the way Possible Causes Paper is low. Paper is jammed. Printer starts to print, but stops while the receipt is being printed Paper is jammed. Receipt is not cut Paper is jammed. The printer is not configured for a knife. What to Do Change the paper. Open the receipt cover, inspect the knife, and clear any jammed paper.
TH210-3 for MF _____________________________________________________________________ Print is light or spotty Paper roll loaded incorrectly. Thermal printhead is dirty. Variations in paper. Vertical column of print is missing One side of receipt is missing This indicates a serious problem with the printer electronics. This indicates a serious problem with the printer electronics. Check that the paper is loaded properly. Use recommended thermal receipt paper.
TH210-3 for MF _____________________________________________________________________ Printer Does Not Function Problem Printer does not function when turned on Possible Causes Printer not plugged in. Receipt cover not fully closed. What to Do Check that printer cables are properly connected on both ends. Check that the host or power supply is getting power. Close and latch the receipt cover.
TH210-3 for MF _____________________________________________________________________ Characters Print Modes Available print modes: Standard Compressed Double High Double Wide Upside Down Rotated Underlined Bold Reverse Italic Scaled Size Characters sizes for the Standard and Compressed mode: Standard Characters per Inch: 15.
TH210-3 for MF _____________________________________________________________________ Compressed Characters per Inch: 20.3 Characters per Line: 56 Cell Size: 10 x 24 Dots For more information about Programming the printer to print the various print modes. See “Programming Guide” Paper Specifications The printer requires qualified thermal paper with the following dimensions: Width Diameter Length 80 mm ± .2 mm 90 mm max. 322 ft. (3.15 in. ± .02 in.) (3.54 in.) nominal.
TH210-3 for MF _____________________________________________________________________ Print Zones Print Zones for 80 mm Paper Specifications of print zone for 80 mm paper: 576 dots (addressable) @ 8 dots/mm, centered on 80 mm Standard Mode: minimum margins: 2.5 mm (.098 inches) Top margin to manual tear-off: 17.8 mm (0.70 inches) Top margin to knife cut: 19.0 mm (0.75 inches) Paper Width = 80 mm (3.15 in.) Printable Zone, 576 Dots = 72 mm (2.835 in.) Nominal Margins, 4 mm (0.157 in.
TH210-3 for MF _____________________________________________________________________ List of Commands Commands control all operations and functions of the printer. This includes selecting the size and placement of characters and graphics on the receipt to feeding and cutting the paper.
TH210-3 for MF _____________________________________________________________________ Code (Hexadecimal) Command 1B 07 Generate Tone 1B 0C Print Data in Page Mode 1B 12 1B 14 n Select 90 Degree Counter-Clockwise Rotated Print Set Column 1B 16 n Select Pitch (Column Width) 1B 20 n Set Right-Side Character Spacing 1B 21 n Select Print Mode 1B 24 nL nH Set Absolute Starting Position 1B 25 n Select or Cancel User-Defined Character Set Define User-Defined Character Set 1B 26 s c1 c2 n1 d1...
TH210-3 for MF _____________________________________________________________________ Code (Hexadecimal) Command 1B 4A n Print and Feed Paper 1B 4B n1 n2 d1...dn Select Single-Density Graphics 1B 4C Select Page Mode 1B 52 n Select International Character Set 1B 53 Select Standard Mode 1B 54 n Select Print Direction in Page Mode 1B 56 n 1B 57 n1, n2...n8 Select or Cancel 90 Degree Clockwise Rotated Print Set Print Area in Page Mode 1B 59 n1 n2 d1...
TH210-3 for MF _____________________________________________________________________ Code (Hexadecimal) Command 1D 03 n 1D 05 Real Time Request to Printer (GS Sequence) Real Time Status Transmission (GS Sequence) Real Time Printer Status Transmission 1D 06 Get Firmware CRC 1D 07 Return Micro Processor CRC 1D 21 n Select Character Size 1D 22 n 1D 22 55 n1 n2 Select Memory Type (SRAM/Flash) Where to Save Logos or User-Defined Fonts Flash Memory User Sectors Allocation 1D 23 n Select the Current
TH210-3 for MF _____________________________________________________________________ Code (Hexadecimal) Command 1D 62 n Select or Cancel Smoothing Mode 1D 66 n Select Pitch of HRI Characters 1D 68 n Select Bar Code Height 1D 6B m d1...dk 00 Print Bar Code 1D 6B m n d1...
