Specifications

Troubleshooting 3- 3

3. View or print the transaction detail.

• Choose F2/Previous, F3/Next, F4/First, F5/Last to view the journal.

• Choose F7/Print to print the journal entry.

4. When you are finished, choose F6/Done to exit. The Admin Options screen opens.

Resetting Totals

Note: Typical register installations have hard totals turned off. If they are turned on, resetting totals

clears the financial information stored in hard totals. You should use the Reset Totals button

only in the case of equipment failure or data corruption. This option is typically used only by

administrators, sometimes operating remotely, to return a problem register to operation. In such

a circumstance, you may also need to clear the transaction queue as described in “Managing the

Transaction Queue” on page 3-3.

Use the Reset Totals feature to clear the financial information stored in hard totals, which contains

summary financial information that is available to the local register. The hard totals are kept for each till,

button is disabled.

To access Reset Totals:

1. From the Main Options screen, choose F4/Administration.

2. From the Admin Options screen, choose F3/Reset Totals.

The system prompts you to verify that you want to reset the hard totals.

• Choose No to continue with no action.

• Choose Yes to reset the totals. The Reset Totals screen appears; when the totals are reset, the

system displays the Admin Options screen. A receipt prints with the hard totals that existed

before they were cleared.

Managing the Transaction Queue

Note: You must run either

BuildFF.bat

BuildFF.sh

prior to offline queue management.

The transaction queue holds transactions until they are sent to the server. If the register is offline, all

transactions are queued until the register is back online and the transactions can be sent to the server. Use

the Queue Options screen to manage the queue when the server has returned to online status.

Note: Any transactions that are deleted before they are sent to the server are lost and cannot be

recalled. When you are operating offline, you may want to avoid deleting transactions.