User guide

CERTO 415/417

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Cut off the remaining paper at the paper support and pull it out.

Check if the paper roll is inserted correctly or a paper roll without black

mark is inserted.

Reinsert the paper (see section "Inserting the paper roll").

Cutter error

Check whether the cutter is in home position. If it is not, use the thumb

wheel as long as you can see the auburn plastic part on top of the

cutter.

Unplug the power plug and plug it again. This should initialize the

printer.

If this does not help, please contact the Technical Service.

Error thermal print temperature, high voltage/low voltage

 Please contact the Technical Services